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4-Love-to-Travel00
Caloundra, Australia

Vietnam Holiday - I wish we stayed here longer.

5.0 of 5 bubblesReviewed 22 Oct 2019via mobile
We stayed in a Premier Suite and where upgraded to a balcony suit. The rooms where clean and spacious with everything you need. Very central location with amazing staff, very helpful and friendly and a great breakfast.
My only regret is that we didn’t stay longer than 2 nights. Will definitely be back to this one. Highly recommend it.
Date of stay: September 2019
Trip type: Travelled with friends
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Reviews (2,069)
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Traveller rating
1,340
581
111
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12
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All reviews hoan kiem lake great location old quarter rooftop bar halong bay quiet street the hotel staff within walking distance breakfast buffet lovely hotel hotel is located night market highly recommend this hotel no window pho day trip french quarter
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185 - 190 of 2,069 reviews
Reviewed 22 October 2019

Excellent service and friendly, helpful staff. The hotel offers an excellent buffet breakfast. Rooms were clean and tidy and the greeting from the smiling bellboys every time you entered was welcoming.

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
3  Thank Deb M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2019 via mobile

We stay 2 nights very well located nice staff and very diversified food for breakfast
Did not get excellent as not environment friendly with plastic water bottles and plastic tubes for shampoo conditioner and shower soap

Date of stay: October 2019
Trip type: Travelled as a couple
2  Thank AgnesBlanche2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HanoipearlOM, Người quản lý at Hanoi Pearl Hotel, responded to this reviewResponded 23 October 2019

Represent of board managerment and hotel staffs, i would like to express my sincere thanks for leaving our hotel an opportunity to welcome and serve you recently. Thank you so much for sharing your great feedback. Moreover, we greatly appreciate your contribution to environmental protection.
We really look forward to welcoming you back to us soon.

Best regards,

Richard Nguyen
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2019 via mobile

Location is perfect!
Staff accommodationg.
Rooms beautiful
Food execellent
Roof top bar nice view and cozy

Ms.River at the front desk / tour desk very informative and gives excellent recommendations.

Overall stay was awesome!!
Thank you Hanoi Pearl!!!

Date of stay: October 2019
Trip type: Travelled with friends
2  Thank trip620
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2019

My group and I just spent an amazing holiday in Hanoi. I would really like to commend our travel organizer River for sorting us out for three days. We had the best private tours, cooking classes, and an awesome show at the opera house called My Village. Amazing! The Hanoi pearl is very clean, huge rooms, comfortable beds, good breakfasts and wonderful, warm, helpful staff. I most certainly will be back there!

Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Mitos Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2019 via mobile

We stayed for 3 nights at this fabulous hotel. Upon arrival we were greeted by friendly helpful staff who explained everything about the hotel and area. Our room was large and clean and very comfortable. Free wifi also helpful. The breakfast in Candles Restaurant was excellent with variety of choices. The hotel gas a great rooftop bar that allows you to relax after day in Hanoi. This hotels location is also excellent. It is situated in a little street close to everything including eateries, and bar across road. You can also walk a short distance to all areas of Old Quarter easily. The hotel also arranged our transportation back to airport at very reasonable cost. Excellent place to stay.

Date of stay: October 2019
Trip type: Travelled as a couple
3  Thank _cda87388
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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