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Hanoi Holiday Diamond Hotel(Hanoi)(Great Value!)
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Priceline
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Reviews (250)
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Reviewed 31 March 2018 via mobile

Beautiful rooms super clean and really confortable
Good location in the old quarter of Hanoi
Great breakfast served
Super nice and helpful staff

150% satisfied by everything proposed by this hôtel

No-brainer

Stayed: March 2018, travelled with friends
1  Thank Matthieu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

There was almost nothing special or extraordinary about the property. Room was quite ok. Breakfast was just ok to fill your stomach. The only thing which engraved on my mind was FO team members who were extremely friendly and helpful. Smile was their great attribute!

  • Stayed: December 2017, travelled solo
    • Value
    • Location
    • Service
Thank Tikhon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018

I really like the hotel. It was quite comfortable with nice details like a computer in the room, great bath with hot water for a long time, cozy and really agreeable nice staff.

My problem was more related with the price scam we saw from Tripadvisor. I am sorry to say this since I like tripadvisor so much, but they offered a price that was not true. I do not know who gave us the scam if it was booking.com or Tripadvisor but we saw advertised a price here and it was quite more expensive in the end. It also happened with another hotel we were thinking of going with an offer we saw in tripadvisor from hotels.com. It was around 133 pounds more expensive! Of course we didn´t accept but I think that should be regulated better.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Eugenia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

The only positive about this hotel is the staff who are exceptionally helpful and can’t do enough for you.

However the hotel is not as described on website.
The superior rooms do not have any exterior windows, instead they have a window into the corridor! Making them very claustrophobic. The room size is compact. Also restaurant is the cafe, there are not two and no bar, not that we would have used it but to bare in mind. The rooms do not look like they were renovated in 2017, it may just have been the reception area!!’

The biggest issue for us wad the horrendous noise level from the breakfast and kitchen if you are on floor two above the breakfast room. Starting at half six you can literally hear all the full conversations, knife and forks on plates etc etc it is really awful.

The hotel is in the old quarter and a very busy area. Though most areas within walking distance but that in itself is interesting in this part as you end up walking on the roads as no room on pavements.

This hotel is definitely not on the same level as the other beautiful ones we have stayed at during our tour in Vietnam, though this is a point for the travel company not the hotel to be fair.

Stayed: March 2018, travelled as a couple
Thank JT1932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018

It was late at night when my sister and I reached this hotel from the airport and the doors of the main entrance were already bolted. I was told that it was a common practice among hotels in Hanoi to lock their doors at night. However, you just have to knock on the door and somebody would always open it for you.

When we entered the room, it was wow! The room was air-conditioned, very clean, spacious, modern, with big beds with petals of roses strewn on them! It has its own rest and shower room with hot and cold water, TV with cable channels, etc. The TV also functioned as a computer screen with a very strong WiFi / internet signal. It really helped a lot in organizing our daily visit to the city.

The hotel is very conveniently located ... very close to travel agencies, other hotels, souvenir shops, the market place, restaurants, and so forth. But what I really loved about this hotel is the breakfast menu, which was great! The staff at the reception desk were also very friendly and helpful. They always assisted us in hailing a cab. Highly recommended!

Room Tip: Rooms on the second floor
  • Stayed: January 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank CzarEmmanuel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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