Older but clean hotel, friendly and helpful staff, nice lobby and breakfast area. They provided juice on arrival during check-in. Good free breakfast (6:30-10am) with choice of main dish (several egg dishes, french toast, rice / noodle, etc), fruit, juice, and coffee, so easy to have full breakfast. Hotel offers travel tours, laundry, money changing, etc.
Excellent location in bustling Old Quarter area, surrounded by markets, shops, and restaurants. About 10-15 minute walk south from Long Bien bus stop where we exited Route 86 bus from Airport (35k d each way, every 20 minutes, easy and excellent orange bus transport to / from airport).
Our standard double was average size, queen bed with decent mattress and comforter, large bathroom, hot water in shower (bath tub) and sink, A/C vent was a bit noisy, cable tv with international channels, elevator, good wifi, soap / shampoo / toothbrush / cotton buds, small portable closet, refrigerator, very small safe that computer won’t fit in, chair, 2 night tables and desk, coffee pot, 2 complimentary small water bottles per day, refreshments in fridge for purchase, daily room service with towel change.
Our room window blocked by adjacent building, so never receives natural light. Room was very damp with poor ventilation, with stale and almost musty air. Sheets and pillow case were damp when we arrived, and all of our clothes were damp when we left. Best to run A/C cool all of the time to help freshen air. As this was our most expensive accommodation during 3 week Vietnam visit, the very damp room was unpleasant and disappointing.
Average wall soundproofing so we heard occasional hotel noise, but our interior room could not hear traffic noise and barely heard nearby night bar music. Helpful staff quickly replaced TV that died on our first night, and allowed us use of lobby and WC after check-out while waiting for red eye flight.
We visited at end of rainy season, but damp room was major negative. Otherwise this hotel was good for our 3 day stay as we visited several sights around Old Quarter. Recommend against getting standard double with “blocked” window, especially during wet season, and we would look elsewhere for our next Hanoi visit.
