I had been in touch with Lana, at the Charming II Hotel, for months in planning our trip to Vietnam. She was always prompt in her replies, courteous, and extremely helpful. When we arrived, it was like meeting a friend and her face actually lit up. But, I found the rest of the staff to be just as nice and helpful. Having travelled over many parts of the world, we have never encountered nicer people in a hotel except for a couple of B&B's we stayed at in Ireland. These people were so wonderful my wife and I bought a large box of imported chocolates for them and I wrote an e-mail to the owner telling him how great his staff was.
The hotel was in a great location in the old Quarter, our room large, and I loved having a computer in the room. The place was immaculately clean and they served a small but good breakfast buffet in the mornings. They are also near a great restaurant, Highway 4, only a block away.
I could not imagine staying anywhere else should we ever return to Hanoi.
- Official Description (provided by the hotel):
- A brand new hotel that features luxurious rooms and suites, We offer convenience to our guests by providing modern elevators, restaurants, and other great amenities you can expect from a modern hotel. Offering fantastic value of money, it is located right in Hanoi Old Quarter, approximately about 5 minutes' walk from Hoan Kiem Lake and the popular Thang Long Water Puppet Show. Indeed, in close proximity to the excellent attractions, We also offer air conditioned rooms, inside room computer and internet, desk, minibar and a balcony in certain rooms. A convenient place of stay, it is a good choice. The Charming 2 Hotel (Add: 31 Hang Ga, Hoan Kiem, Hanoi ) - located in the center of Hanoi Old Quarter, just 5 minute walk to Hoan Kiem Lake. ... more less