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“Good choice”
Review of Hanoi Allura Hotel

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Hanoi Allura Hotel
Ranked #493 of 597 Hotels in Hanoi
Reviewed 31 March 2011

We spent 2 nights at Allura Hanoi hotel and enjoyed very much our stay. The hotel locates right in the heart of the old town with many shops and restaurants around. The rooms are quite spacious and clean, the staff are very helpful and polite. Would defenitely choose Allura again next time we visit Hanoi.

  • Stayed: March 2011, travelled as a couple
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1  Thank VanEnrico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlluraHanoi, Manager at Hanoi Allura Hotel, responded to this reviewResponded 22 April 2011

To our sincere guest,
On behalf of the management of Allura Hanoi Hotel, we would like to express our sincere thanks for your chosing to stay in hotel. We are glad that you had an enjoyable and pleasant time with us.
Knowing well that customer satisfaction is the key to business success, we try our best to continuously improve and live up to our commitment to create a true “home away from home” for you.
Once again, thank you for your valuable support and we are always looking forward to seeing you again.
All the best,
Allura Management

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27 - 31 of 59 reviews

Reviewed 21 March 2011

The Allura is in a great location in the Old Quarter. The room was really good value for money at $20 per night, and very comfortable. Probably the cleanest place I have stayed in. The staff were all so friendly and helpful. It was our favorite place that we stayed and I would definitely recommend it to my friends.

  • Stayed: March 2011, travelled as a couple
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2  Thank chloeorla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlluraHanoi, Manager at Hanoi Allura Hotel, responded to this reviewResponded 22 April 2011

To our sincere guest,
On behalf of the management of Allura Hanoi Hotel, we would like to express our sincere thanks for your chosing to stay in hotel. We are glad that you had an enjoyable and pleasant time with us.
Knowing well that customer satisfaction is the key to business success, we try our best to continuously improve and live up to our commitment to create a true “home away from home” for you.
Once again, thank you for your valuable support and we are always looking forward to seeing you again.
All the best,
Allura Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2011

We enjoyed our wonderful, spacious room at Allura hotel - with bacony & a nice street view. The room has all amenities, from flat screen TV to fridge, good bathroom, big safe, free fruit and mineral water.

Location of the hotel is perfect,at Hanoi old street,close to the HOAN KIEM lake, literally across from it.

We stayed at Hanoi Allura hotel for 3 nights and very much enjoyed our stay. The hotel is very clean, good furniture and the staff is great.Recommend this hotel.

  • Stayed: February 2011, travelled with friends
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2  Thank alfie10889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2011

Nice room service not quite as good as y first stay. They missed two wake up calls out of the three days I was there.
Last time I had a room on the third floor back that was quiet with an interesting view of the back yards. This time the considerate staff put me on the first floor front. Since there is no lift I appreciated that. The street view kept me amused because of the busy stream of people, cars and motorbikes that went by. Hanoi is a great people watching city.
The room was large and clean as was the bathroom. There was a leak under the sink and with in minutes of my mentioning it to the staff a maintenance person was there to fix it. Breakfast was good, but nothing special. What they call bacon I would call ham and is the custom in Vietnam it was undercooked for my tastes. Oh well.

  • Stayed: March 2011, travelled solo
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Thank danolenarz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2011

We found this hotel sort of by chance. We were after another hotel, recommended in our guidebook on the same address with the same phone number. As it turned out, that hotel had moved and allura opened in its place so we really didn't know what to expect. I can say we were pleasantly surprise by the high quality of the service and rooms. Having a computer in each room is also extremely useful and appreciated.
We had booked two rooms (with and without windows) and one of them was lacking a PC (it was obviously for repair as the monitor/keyboard were there). The staff were happy to accommodate us by giving us both rooms at the lower rate as a compensation for the inconvenience.

  • Stayed: March 2011
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2  Thank ipeevski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Allura Hotel

Address: No:8 Hang Bac Street, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #493 of 597 Hotels in Hanoi
Price Range: $33 - $53 (Based on Average Rates for a Standard Room)
Number of rooms: 20
Official Description (provided by the hotel):
Located in the central of Old Quarter, Allura hotel is ideal for staying during holidays in Hanoi city. From the hotel, the guest takes only short time to reach almost attractions as Old Quarter, Hoan Kiem lake, Hanoi central Cathedral Church...and very convenience to get another places outside of Old Quarter. Inside the hotel, all the rooms have nice decoration and designed by combining the modern and old Vietnamese style. All the rooms have windows to bring the guest the best view of Old Quarter. The facilities equipped as 3 stars hotel room offer almost the needs of the guests. All the room has private bathroom with bath-tub and hot water is available. Inside the room has private computer with internet. The guest can also use WIFI for free.To give more comfortable to the guest, we offer all the services as: laundry service, room services, travel information ( for free ), tickets booking(non-profit), car or motor rental,...To ensure the safe to the guest when the first arrival to Hanoi, we also offer airport pick up services. The strongest advantage of us, we have experience and enthusiasm staffs. They were long time selected and trained. Come with us, we will beside the guests in all of their step. For us, the price is not too important but your love for us. ... more   less 
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