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rommel i

Perfect place for Hanoi. Le Jardin has excellent rooms and the cafe is world class

5.0 of 5 bubblesReviewed 12 June 2024via mobile
Excellent ambience
Each room is clean with perfect lighting
Super location
Warm hospitality
In proximity to all the touristic locations
Le Jardin has all safety measures that ensures peace of mind for our near and dear ones on the holiday
Alice at the reception was super nice and cooperative
Date of stay: June 2024
Trip type: Travelled with family
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La Ha Lan General Manager, Chủ sở hữu at Le Jardin Hotel & Spa, responded to this review
Responded 14 June 2024
Dear Rommelci,

Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Le Jardin Hotel. It's great to know that you found our rooms, cafe, and ambience to your liking, and that our location was convenient for your travels.

We are especially pleased that you felt welcomed and well taken care of by our team, particularly Alice at the reception. Your kind words will surely be shared with her and the rest of our staff.

We look forward to welcoming you back on your next visit to Hanoi.

Warm regards,

Lan La (Ms.)
General Manager
Le Jardin Hotel

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 10 June 2024

The experience of my trip to Vietnam was greatly enhanced because of Le Jardin. The rooms are wonderful and the staff is exceptional. It has been one of my best hotel experiences. Thanks to Anh Vi for being extremely helpful. Also the location of the hotel is perfect and walking distance from Old Quarters.

Room tip: Amazing location.
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Arushi L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
La Ha Lan General Manager, Chủ sở hữu at Le Jardin Hotel & Spa, responded to this reviewResponded 10 June 2024

Dear Arushil2024,
Thank you for your wonderful review. We are thrilled to hear that your experience at Le Jardin greatly enhanced your trip to Vietnam. It’s fantastic to know that you found our rooms wonderful and our staff exceptional.
We are especially grateful for your kind words about Anh & Vi. We will be sure to pass along your compliments to them. It's also great to hear that you found our location perfect and within walking distance of the Old Quarters.
Thank you for sharing that this has been one of your best hotel experiences. We look forward to welcoming you back to Le Jardin on your next visit to Hanoi.
Warm regards,
Lan La (Ms.)
General Manager
Le Jardin Hotel & Spa

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Reviewed 10 June 2024

I had a great stay at Le Jardin! The hotel was clean and tidy and the staff was super helpful. Thanks to Anh, Vi for upgrading our room and being a gracious host. Thank you for having us! Highly recommend Le Jardin to international travellers👍🏽

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Priyanka L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
La Ha Lan General Manager, Chủ sở hữu at Le Jardin Hotel & Spa, responded to this reviewResponded 10 June 2024

Dear 507priyankal,
Thank you for your wonderful review! We are delighted to hear that you had an amazing experience at Le Jardin. It’s great to know that you found the hotel clean and tidy and that our staff was super helpful.
A special thank you for mentioning Anh and Vi. We are pleased to hear that they were able to upgrade your room and provide gracious hospitality. We will be sure to pass along your kind words to them.
Your recommendation to international travelers means a lot to us. Thank you for choosing Le Jardin, and we look forward to welcoming you back on your next visit.
Warm regards,
Lan La (Ms.)
General Manager
Le Jardin Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

Right at my early arrival after my long distance flight the hotel staff at the front desk was very kind and managed to let me check in way earlier than expected. I really appreciated that. The room is very spacious and also has enough space for my stuff in the bathroom. Le Jardin is very well located and many important areas are in walking distance.

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lisa J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
La Ha Lan General Manager, Chủ sở hữu at Le Jardin Hotel & Spa, responded to this reviewResponded 10 June 2024

Dear U6121ZClisaj,
Thank you for sharing your lovely experience at Le Jardin. We are thrilled to hear that our front desk staff was able to accommodate your early check-in after your long flight, and that you appreciated their kindness.
It's wonderful to know that you found your room spacious and well-equipped, especially with ample space for your belongings in the bathroom. Our team takes pride in ensuring our guests have a comfortable and convenient stay.
We are also delighted that you found our location ideal, with many important areas within walking distance. Thank you for choosing Le Jardin, and we look forward to welcoming you back on your next visit.
Warm regards,
Lan La (Ms.)
General Manager
Le Jardin Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2024

The location is good. Anh and Molly are very helpful, friendly and efficient; The staff can speak fluent English, so please feel free to ask them about you enquiry. I will highly recommend to my friends and family who are travelling to Hanoi soon.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wan Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
La Ha Lan General Manager, Chủ sở hữu at Le Jardin Hotel & Spa, responded to this reviewResponded 7 June 2024

Dear 682wany,
Thank you for your wonderful review. We are delighted to hear that you had a very nice stay at our hotel and appreciated our convenient location.
It’s fantastic to know that Anh and Molly were helpful, friendly, and efficient in assisting you. Our staff takes pride in providing excellent service and we’re glad their fluent English made your stay even more comfortable.
Thank you for recommending our hotel to your friends and family who are planning to travel to Hanoi. We look forward to welcoming you and your loved ones back in the future.
Best regards,
Lan La (Ms.)
General Manager
Le Jardin Hotel & Spa

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Reviewed 6 June 2024

First time in Hanoi, very surprise with the service of this hotel. Amazing. Staff excellent, the hotel was very nice and cozy. Especially with the staff like Joy, Claire, Lily and Valerie. In the sister hotel have swimming pool, nice view from the pool and roof top bar.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tourist14986049290
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
La Ha Lan General Manager, Chủ sở hữu at Le Jardin Hotel & Spa, responded to this reviewResponded 7 June 2024

Dear Tourist14986049290,
Thank you for sharing your wonderful experience during your first visit to Hanoi. We are thrilled to hear that you were pleasantly surprised by the service at our hotel and found it amazing.
It's fantastic to know that Joy, Claire, Lily, and Valerie made such a positive impact on your stay with their excellent service. We take great pride in ensuring our guests feel welcomed and well-cared-for.
We're also glad that you had the opportunity to enjoy the amenities at our sister hotel, including the swimming pool, the view, and the rooftop bar. We strive to provide a comprehensive and enjoyable experience for all our guests.
Thank you again for your kind words. We look forward to welcoming you back to our hotel in the future for another wonderful stay.
Warm regards,
Lan La (Ms.)
General Manager
Le Jardin Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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