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“A Boutique Hotel With A Smile”
Review of Art Hotel

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Art Hotel
Ranked #47 of 371 Speciality Lodging in Hanoi
Singapore
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A Boutique Hotel With A Smile”
Reviewed 16 April 2012

Friendly and helpful staff. Always smile from the beginning till the end and try to help their guests from giving advice for places to eat in busy Hanoi to helping guest who was locked inside the bathroom.... pronto! I am impressed with how resourcefulness the staff are, even to those who can't speak English well.
For places to eat, shopping, taxi info, fear not.... they have compiled a list for you to take during your visit in Hanoi. Also, they give you some tips on how to avoid the taxi scam. Very helpful for visitors in Hanoi. They also have complete information for other tours around Vietnam, but they wouldn't push you to take any of the tour. They simply let you decide what you want.
The room size is not bad at all for two persons. It's super clean and quiet and we can sleep well during the night. Every day they will give you complimentary bottled water, fruits, and sweets in the evening.... what a nice little things for guests!
Breakfast is quite delicious with Western (bread, baguette, cheese, butter, jelly, fruits, eggs... the usual stuff) and traditional Vietnamese selections. If you are bored with their breakfast, you can always go outside and get some fruit juice from the stall across the street, or some pho next door.
At the end we really enjoy our stay in this hotel. If we ever go back to Hanoi, we will definitely choose this hotel again!!

Room Tip: Choose the Quiet Room if you just want to have a good sleep.
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank lmalph12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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543 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Summerland, Canada
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 April 2012

We picked the Art Hotel as the centre of our Hanoi and northern Vietnam adventure, staying a total of 18 nights on three separate occasions from mid-March to early April. We spent an additional week each in Hue and in Sapa.
The Art Hotel is a gem. From its central location in the Old Quarter, its economical and well appointed rooms, to the more than excellent breakfast the Art Hotel shines. Fresh fruit, free bottled water and bedtime sweets all enhanced the stay. But what shines more than the physical property is the attention, dedication and friendliness of the staff and management. Everyone knows your name, everyone honestly wants to help, everyone has a smile and leading the team is Chris and Lam – they provide the atmosphere in which the staff shines.
Would we go back again? In a heartbeat! We consider the Art Hotel our home in Hanoi and the management and staff our family.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gordon-Kenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denmark WA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 April 2012

Excellent position. Very clean rooms and bathrooms and very attentive and friendly staff. Nice touch to have fresh fruit in your room every day and fresh pastries at night. Breakfast was very
good. Unfortunately our room had no window to speak of and hence no view. Very happy with their organization of the Halong Bay trip. Top marks:)
Maria and Robert

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Maria H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2012

I enjoyed 3 nights at the Art Hotel. I travel a great deal and the quality of the hotel is impressive as is the fineness of the service. My usual experiences are with 5-star properties but the service here surpassed this in many properties. The team are genuinely nice and you feel it. You can't fake it. It is not from training. It is from enjoying the job and being interested in the guests. Half of the hotels room have no effective window but an opening into a light well which has no light, but the rooms quality make up for it as a short term solution. A really lovely hotel and all credit to the management and staff there. Jeffrey

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeffrey J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 April 2012

Great location and staff were very friendly and helpful! They organized us a cylco trip around the old quarter for an hour ($5/100k dong) and it was an excellent way to see the old quarter. The pho place next door was very good for $2!

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DorySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Art Hotel

Property: Art Hotel
Address: 65 Hang Dieu,Phuong Cua Dong,Quan Hoan Kiem,Hanoi, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #47 of 371 Speciality Lodging in Hanoi
Price range (per night): $32 - $57
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to Hanoi Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Art Hotel Hanoi is a 30 rooms cozy hotel is located in Hanoi's historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more   less 

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