Friendly and helpful staff. Always smile from the beginning till the end and try to help their guests from giving advice for places to eat in busy Hanoi to helping guest who was locked inside the bathroom.... pronto! I am impressed with how resourcefulness the staff are, even to those who can't speak English well.
For places to eat, shopping, taxi info, fear not.... they have compiled a list for you to take during your visit in Hanoi. Also, they give you some tips on how to avoid the taxi scam. Very helpful for visitors in Hanoi. They also have complete information for other tours around Vietnam, but they wouldn't push you to take any of the tour. They simply let you decide what you want.
The room size is not bad at all for two persons. It's super clean and quiet and we can sleep well during the night. Every day they will give you complimentary bottled water, fruits, and sweets in the evening.... what a nice little things for guests!
Breakfast is quite delicious with Western (bread, baguette, cheese, butter, jelly, fruits, eggs... the usual stuff) and traditional Vietnamese selections. If you are bored with their breakfast, you can always go outside and get some fruit juice from the stall across the street, or some pho next door.
At the end we really enjoy our stay in this hotel. If we ever go back to Hanoi, we will definitely choose this hotel again!!
- Official Description (provided by the hotel):
- Welcome to Hanoi Art Hotel Hanoi.We are team of young, professional and enthusiastic staff who are old hands at the hotel industry in Hanoi. Our desire is to give you a real home on your road: Cozy, warm and familiar, everything you want and need is available at your fingertips.How about our boutique hotel? Offering a sanctuary of comfort while on the road, Hanoi Art Hotel Hanoi is a 30 rooms cozy hotel is located in Hanoi's historic Old Quarter. With 4 different room types and a warm friendly environment with plenty of charm, chic design, modern comfort and modern facilities.All 35 rooms offer a genuine experience of sophistication with "Hanoi Art Hotel Hanoi My Bed",European amenities, LCD television, complimentary in-room wireless internet access, daily newspaper, fully-stocked mini-bar and nightly turn down service. ... more less