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Lisa G
Wellington, Wellington, New Zealand

Great base for our Intrepid tours

4.0 of 5 bubblesReviewed 12 June 2024
The staff were amazing, nothing was too much hassle, even when the thunderstorm hit and water was trying to make its way into the lobby 😮. Intrepid Tours clearly choose to start their tours from here for a reason! Food was excellent and the staff made our stay super easy! Highly recommend!
Date of stay: June 2024
Trip type: Travelled as a couple
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Reviews (825)
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Traveller rating
506
231
70
15
3
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All reviews intrepid tour old quarter great hotel good size air con bed was comfortable street food tour pho west lake the hotel is clean laundry service nice breakfast highly recommend this hotel central location vietnam leo nga
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34 - 39 of 825 reviews
Reviewed 12 June 2024 via mobile

Excellent and professional service from all the Reception staff (Hannah, Harry, Febe, Luna and Finn) during my stay in Hanoi. Nothing was too much trouble when I needed to unexpectedly extend the stay for another night, and all was done efficiently to ensure I could remain in the same room. I took advantage of using the Day Spa and it was a very relaxing and affordable experience. I totally recommend staying here if you want to be outside of the hustle and bustle, but close enough to walk to all the amazing major attractions in Hanoi.

Date of stay: June 2024
Trip type: Travelled solo
Thank 23JoS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2024 via mobile

This is such amazing spot for staying in Ha Noi. It is closed to everything from West Lake to Old Quarter. It is surrounded by many food stores. The receptionist as Hannah, Harry, Febe, Luna, Finn are really helpful. They are always willing to help with any cases. Thank you so much to their good team❤️

Date of stay: June 2024
Trip type: Travelled on business
Thank Nguyen H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2024 via mobile

Excellent location. Rooms very comfortable, clean and large. Attention to detail from reception staff excellent +++ from welcome through to organising day tours and just being helpful. breakfast included excellent. Cannot fault my stay. Will stay again

Date of stay: June 2024
Trip type: Travelled solo
Thank Will M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2024 via mobile

The hotel was adequate for the price, staff were great, very attentive and willing to help with just about anything, including a very early check in after coming from a night train journey.
The only complaint was a poor shower with leaking taps and low pressure.

Room tip: Good food and shops close by and the hospital is just around the corner for the adrenaline junkies :)
Date of stay: June 2024
Trip type: Travelled with family
Thank Joel H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2024

We stayed here on two occasions as a group of 22 and both times the check-in/out process was seamless. The second time we stayed, we were leaving later in the day and the hong ngoc cochinchine hotel was gracious enough to let us have day rooms so that our departure from Hanoi was as comfortable as possible. Hannah, Harry, Febe, Luna and Finn were always helpful and gracious with anything we needed.
The breakfast is small but good. The spa is also lovely, I had a foot massage and enjoyed it a lot.

Room tip: Bring ear plugs! Lots of scooters beeping their horns
Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Zoe W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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