Madame Linh Travel AKA "The Sinh Tourist" is a small travel agency with a big service. Linh, the owner is very knowledgeable and service oriented. I started communicating with her many months before our trip and she was always fast to respond by email and to make any changes needed. She arranged everything from airport to hotel and all excursions during our week in Hanoi. Everything went very smoothly. I had a special mission to make a memorial donation at the Bai Dinh Pagoda and Linh went out of her way to contact the tour guide to help me find the donation office. Our hotel was close by her office and every time we walked by she waved or came out to greet us. Linh has very special customer relations skills. Her pricing is competitive and as I found out she is lower priced than competitors. I highly recommend her for your next trip to Hanoi.
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