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Reviews (354)
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All reviewsrooms bedsfast laundry serviceupgraded to a family roomhalong baytaxi companieswonderful hospitalitya lovely staygreat hotelminutes walk from the lakeold quarterevery member of staffcancelled duecrossing the roadtravel deskrecommend this hotelthe breakfast areanorth vietnam
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Reviewed 4 April 2018 via mobile

We are happy with our 4-day stay in this hotel. Easy walk to Hoan Kiem Lake and so many great places to eat around. Our room was bigger than expected and breakfast buffet was great. Excellent customer service! Staff, all nice and helpful. They have assisted us in everything and made sure we get on our tours without problems.

Stayed: April 2018, travelled with family
Thank Jannnnnnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Amazing staff, help us with anything we needed! Really worth, strongly recommend! Everything is clean, a really rich breakfast. Close to the center
ממליצים בחום! מלון מקסים בלב העיר, צוות מדהים שעזר לנו בכל דבר שהיינו צריכים! מומלץ!

Stayed: April 2018, travelled with family
1  Thank שיר ע
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

We stayed for 3 nights in total with a trip to Halong Bay in the middle of our stay. From our initial booking right through to check out, the service we received from every member of staff was exceptional. Jessie & Jerry on the travel desk in particular could not have been more friendly & helpful - they helped us book our trip to Halong Bay, organise a tour guide (who was highly informative), last minute tickets to the My Valley show and taxis etc. They also went above and beyond to help us when we realised we'd made a mistake with our booking. Thank you so much for the excellent service!

The location of the hotel is good; just a 7 minute walk to the old town and to Hoan Kiem Lake. The rooms are spacious and comfortable (we stayed in a suite on the top floor). Breakfast was included in our stay, which was ok and filled us up each morning.

Overall, we were very happy with our stay and we felt very at home thanks to the wonderful staff. Excellent value for money and highly recommended!

Stayed: March 2018, travelled as a couple
1  Thank Mickywall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

I'm travelling a lot and staying in different hotels around the world. Service like in Hanoi Antique hotel I've never received.
We were welcomed by the team like their family.
Tony, Bruce, Anh from reception, Dale and his colleagues from restaurant did the maximum to feel we are at home.
Jessie from travel desk helped us a lot with tickets, tours, guides during all our trip in Vietnam and was always available to answer any our question and provide detailed information.
Stayed in the hotel with my family 2 times during March. We got a room on top floor.
The Room and the lobby was always clean. Location of the hotel is ideal for tourists - very close to old city of Hanoi, few minutes walking from weekend night market.
Definately I would come back to Hanoi Antique Legeng Hotel.
Thank you team! You are the best!!!

Stayed: March 2018, travelled with family
Thank Allenb1408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

Faultless service by all staff provided a wonderfully memorable stay at this truly boutique hotel, located in the Old Quarter, in the midst of the vibrant hubbub which is the essential Hanoi.
The close proximity to Hoan Kiem Lake provides a scenic walking circuit with so many dining options plus many coffee shops along the way. The Old Quarter's food street (Đinh Liệt) and the Hàng Đào "Street Market" (closed off each Friday, Saturday & Sunday evening for market stalls) are less than a 10 minute walk from the hotel.
Our stays of 2 nights followed 3 days later by an additional 6 nights provided us with a most enjoyable experience in a quiet and comfortable "superior double" room which was quite spacious. The attractively priced tariff includes a very impressive breakfast selection.
Along with the Customer Service Manager, Jerry, the reception staff of Cindy, Anna, Bruce and Tony ensured our stay was very comfortable and were alway keen to assist with any local directions we sought. The dining room staff, particularly Sarah and Dale, presented an excellent daily breakfast experience. Their hospitality and friendliness made for a wonderful way to start each day. The fresh fruit available and hot dishes cooked personally for each guest are very popular.
Our hotel booking and travel arrangements were made by direct online contact with Jessie who was most obliging and very professional. Also, due to our oversight, Jessie was able to come to our rescue in arranging our Visa within 24 hours of our flying to Hanoi. A very kind and helpful lady.

Room Tip: The upper-floor rooms at the rear are very quiet whereas those at the front would possibly experience some degree of street noise.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Denis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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