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Review Highlights
Extremely efficient Transfers between destinations!

We were picked up from our Hotel in Hoi An and driven to Hue, with a friendly driver, who showed us... read more

Reviewed 31 March 2020
X5317REsuzanneh
,
Sunshine Coast, Australia
A great way to try authentic Vietnamese food!

We loved this tour - Our guide Mai was just fantastic. She took us into tiny local restaurants... read more

Reviewed 24 February 2020
nickm252
,
Melbourne, Australia
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Reviewed 1 September 2016

We used Buffalo tours to organize and book our trip to Vietnam and Cambodia! They did a wonderful job, especially since we were a bit on the late side for booking. Everything ran smoothly from their end. When Haalong Bay was closed because of a pending typhoon, our tour guide through Buffalo tours immediately came up with 3 options for us. I was able to communicate with them during our trip too!

Buffalo tours booked all our hotels, guides and transfers. The guides were all very knowledgable and friendly, the hotels were all very nice.

We worked with Marianne from the US and Loan from Vietnam. They answered all of our questions and put together a wonderful itinerary with a great balance of activity, culture and history, which is exactly what we wanted!

I would highly recommend Buffalo tours!

Date of experience: August 2016
1  Thank Kallins
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BuffaloTours_advisor, Client Experience Team Leader at Buffalo Tours, responded to this reviewResponded 7 September 2016

Dear Kallins,
Thank you for coming to TripAdvisor to post a nice comment about the Buffalo Tours Vietnam and Cambodia teams! It means a lot to all of us to receive such praise from our travelers. I will make sure to pass your kind feedback on to the rest of the team.
We would love it if you stayed in touch with us by following @buffalo.tours.travel on Facebook or @buffalo_tours on Twitter. We regularly post amazing photos or stories, and you might find some inspiration for your next trip to Asia! Looking forward to seeing you again, hopefully in the very near future!
Kind regards,
James Duquette
Client Experience Team Leader

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2016 via mobile

Having decided to visit Vietnam and Cambodia I was unsure of who to use as a tour operator or just do it myself. Well after speaking with a few I realised doing it myself will be super tough and when I found Thu in Hanoi, she was my answer. Thu
was excellent, wasn't too controlling like others, was flexible and at all times let me drive the decisions and she managed the options. I must admit I was a bit of a headache but she was very patient with me. She even made time to meet with us on the day we arrived to say hello in person (in the poring rain too). Throughout our 13 day visit she stayed in touch and I always knew she was around to help if We needed her.

We had many guides throughout the trip as we visited many destinations but there were 2 stand outs for us
Hoa and driver (sorry forgot his name) in Hanoi. Hoa was attentive, full of knowledge and couldn't do enough for you , we even laughed at most of his jokes :-))) driver was again very flexible when we asked slight off plan trips he helped us out.

Then it was Vuttah and Den in Cambodia, again both were super focused on ensuring at every minute of the time we spent together our needs were attended, it was light hearted but informative and also humbling when we heard how much they love their jobs and what it actually meant to them. Both sets of driver and guides made a good experience .... GREAT !!!
We could learn much about work attitude from people such as these !!

All other guides were good also but these stood out for us.

A trip of a lifetime managed in a professional, secure and fun way.

Thank you Buffalo Tours we will def use you again when we return to Asia

Tam Biet

Date of experience: August 2016
Thank Nimo9
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BuffaloTours_advisor, Client Experience Team Leader at Buffalo Tours, responded to this reviewResponded 31 August 2016

Dear Nimo,
On behalf of the entire Buffalo Tours team, thank you very much for posting such a nice comment here on TripAdvisor. It means a lot to all of us, but particularly the crew that supported you on the ground and your travel consultant, Thu. We are delighted to have been part of such a good experience!
We would love it if you stayed in touch with us by following @buffalo.tours.travel on Facebook or @Buffalo_Tours on Twitter. We regularly put up interesting photos or stories that might inspire your next journey. Looking forward to seeing you again, hopefully in the very near future!
Warm regards,
James Duquette
Client Experience Team Leader

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Reviewed 29 August 2016

First, after googling visa on arrival, and reviewing many websites, we decided, on the recommendation, of our Hotel to contact Buffalo Tours. We were so lucky, to be working with a young lady, named Dao. Her professionalism made the process, a breeze. After our arrival, we met at the Le Meridien Hotel in Ho Chi Minh City. She helped us plan a wonderful Meking Tour, with an amazing guide and driver, and a never to be forgotten nighttime Vespa tour. We were pleased to see, that this company, was also at the Victoria Hotel in Sapa, where we also booked terrific tours.This is a first rate company, thank you, thank you

Date of experience: August 2016
3  Thank haba101
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BuffaloTours_advisor, Client Experience Team Leader at Buffalo Tours, responded to this reviewResponded 31 August 2016

Dear Haba,
Thank you again for taking a moment to leave this nice note here on our TripAdvisor page. As I noted in our correspondence, it truly does mean the world to all of us to hear from such a happy traveler. Dao, Song, and the rest of us on the Buffalo team are very grateful for your commendation.
We would love it if you stayed in touch with us by following @buffalo.tours.travel on Facebook or @Buffalo_Tours on Twitter. We regularly put up interesting photos or stories that might inspire your next journey. Looking forward to seeing you again, hopefully in the very near future!
Warm regards,
James Duquette
Client Experience Team Leader

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2016

We used Buffalo Tours for our recent two week family trip to Cambodia. They were fabulous coming up with an itinerary to suit the whole family. Our trip included all transfers so we were met at Siem Reap airport by our guide Phun Yann who accompanied us everywhere whilst we were in the Angkor Wat area along with our driver Denn who was ready with cold water and refreshing wipes at every turn. They were wonderful. Yann was a fountain of knowledge and made it all so interesting that I need not have worried that our three (early twenties through to late teens) kids would be bored - they weren't. Our request was not too many temples!! So our trip included the expected tour of Angkor Wat and other temples but we did them on mountain bikes. We had a sunset tour of the countryside around Siem Reap on quad bikes, we had a dip in a waterfall at the Phnom Kulen mountains, we visited the stilt village of Kampong Kheng on the Tonle Sap Lake and learnt how to make traditional brooms and mill rice in a village that Buffalo Tours works with training their residents to become tour guides.

Buffalo tours organised lunch every day and we were really well fed - a great way to be introduced to Cambodian cuisine.

We then had a few days in Phnom Pehn, where our guide was Sokha again a fountain of knowledge. He escorted us to the Killing Fields and the Tuol Sleng Genocide Museum and gave us the information we wanted but the space to reflect whilst in these locations.

When we had a problem with our hotel in Phnom Pehn again Buffalo tours came up trumps and interceded with the hotel on our behalf.

I cannot recommend Buffalo Tours highly enough. They were excellent. Thank you Buffalo Tours for an unforgettable holiday.

Date of experience: August 2016
1  Thank Alex C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BuffaloTours_advisor, Client Experience Team Leader at Buffalo Tours, responded to this reviewResponded 31 August 2016

Dear Alex,
Thank you so much for taking a moment to share such a great review about Buffalo Tours here on TripAdvisor. I have already shared it among our team members, including yoru guides and drivers and our back office support staff. It’s always great to see when our efforts mean that our travelers can have such a great time on their holidays. =)
We would love it if you stayed in touch with us by following @buffalo.tours.travel on Facebook or @Buffalo_Tours on Twitter. We regularly put up interesting photos or stories that might inspire your next journey. Looking forward to seeing you again, hopefully in the very near future!
Warm regards,
James Duquette
Client Experience Team Leader

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Reviewed 27 August 2016

We had Buffalo Tours organised before we arrived in Indonesia. We had an extended delay waiting for our bags after we landed and thankfully Buffalo tours were still there waiting for us to transfer us to our hotel. We had a meeting with the representative of Buffalo tours the next day after we arrived and she was very very helpful and organised everything we wanted to do during our stay in Bali. We went to the Bali Safari the next day and our driver picked us up on time and drove us two hours and waited there for us all day to drive us home in the evening. Each and every one of our drivers were super friendly and knowledgeable about Indonesian culture which we loved hearing all about! Could not recommend Buffalo Tours enough. 10/10! Big shout out to Tri and Kanya!

Date of experience: August 2016
Thank lisamareexox
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
BuffaloTours_advisor, Client Experience Team Leader at Buffalo Tours, responded to this reviewResponded 31 August 2016

Dear Lisa,
Thank you for taking the time to post this lovely comment here on TripAdvisor! It means a lot to all of us here at Buffalo Tours and please know that I will pass on the feedback to our team, particularly Tri and Kanya!
We would love it if you stayed in touch with us by following @buffalo.tours.travel on Facebook or @Buffalo_Tours on Twitter. We regularly put up interesting photos or stories that might inspire your next journey. Looking forward to seeing you again, hopefully in the very near future!
Warm regards,
James Duquette
Client Experience Team Leader

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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