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“A really enjoyable 2 days.”

Review of Garden Bay Cruise

Garden Bay Cruise - Triple cabin
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Garden Bay Cruise - Triple cabin
Garden Bay Cruise - Halong Bay - Overview Garden Bay Cruise - deluxe twin cabin with large window.
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Very good
75 reviews
Garden Bay Cruise - Triple cabin
Garden Bay Cruise - Halong Bay - Overview
Garden Bay Cruise - deluxe twin cabin with large window.
Garden Bay Cruise - Open Sundeck
Garden Bay Cruise - Private Balcony
Garden Bay Cruise - early morning taichi lesson
Garden Bay Cruise - Waiting Lounge at Hon Gai Pier
Garden Bay Cruise - Waiting lounge at Hon Gai Pier
Garden Bay Cruise - Fishing Village
Visit Surprise Cave ( Sung Sot Cave)
Visit cave with Rowing boat
Private bathroom with full- toiletry
Private bathroom with full- toiletry
Restaurant - dinning room with sea view
Garden Bay Cruise - Open sundeck with sea view
Garden Bay Cruise - Overview
Garden Bay Cruise - Morning Tai Chi Lesson on Sundeck
Garden Bay Cruise - Morning Tai Chi Lesson on Sundeck
Garden Bay Cruise - visit fishing village
Garden Bay Cruise - Including Kayaking
Garden Bay Cruise - Cooking Class
Garden Bay Cruise - Overview
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Overview
Boat house -
12 Bedrooms, 12 Bathrooms, Sleeps 24
Halong Bay, Quang Ninh Province

Reviews from our community

Very good - based on 75 reviews
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Reviews from our community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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  • Any
English first
Dutch first
English first
French first
German first
Italian first
Portuguese first
Spanish first
Any
English first
Jenny_Was...
Hamburg, Germany
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good service on board, hidden coasts and unfriendly behavior from the office”
Reviewed 3 March 2014 for a stay in February 2014
1
person found this review helpful

The cruise itself was very good. Guide, boat, food and crew were perfect.
Sadly all this good feelings were destroyed at the end of the tour. We booked it on booking.com for around 207 Dollar. When we wanted to pay this, the guide told us, we have to pay 44 Dollar more as fee for the Bay. We we're quit surprised and spook to the office at the guides phone. They always said they sended us a mail after the booking and informed us over this price. As I said, that's it's not okay to give this informations after a booking, she wanted to send us the mail again. We looked again on booking.com and even in the field "included/excluded" we couldn't find informations about these fees. Than we looked on "more" information and there, at the end of the whole text, they wrote about the fee. So we said: okay, judicial they are right and we'll pay it. But: be honest, how looks at more informations when he's booking at booking.com? This are hidden costs and the reason why they have such a cheap offer (in other cruise-prices the fee is included). We told the guide, we'll pay the money, but that I would like to speak to someone one the office, just to tell them, that it would perhaps be helpful for clients in future to write about this fee in the discription, so nobody will be confused like we were. After we had to fill a feedback already on the boat, I thought, they will be really thankful for this advice. The guide gave me the phone, but the lady on the other side was extremely unfriendly, didn't really listen to me and didn't let me finish my sentence. She always said: But it's written there! And I just said: "Yes it is, but it would be much more clear if it would be mentioned in the discription." She ended the conversation. After this I should the guide on my App, what I spoke about, and he understood and thanked for the advice.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GS2013_13
Hartlepool, United Kingdom
Level 6 Contributor
199 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“A really enjoyable 2 days.”
Reviewed 1 March 2014 for a stay in February 2014

Booked the cruise on line with a company called Sunshine tours Wasn't sure what to expect but was pleasantly surprised. The journey from Hanoi takes over 3 hours and there is one stop on the way. The stop over was ok in both directions at different places. There clean toilets café and a shop selling handicrafts and no pressure to buy. Was pleased with the Boat and accommodation. From the out side view of the boat thought it was a bit past its sell buy date but the cabins and public rooms where in very good condition. my cabin had a large bed and aircon which coverts to a heater. The upper deck had a pleasant sun bathing area. unfortunately for our group the weather was undergoing a cold snap so we just made the best of it. We took a tour to a very large cave I think it was called the surprise cave, we did canoeing then went to a small island and climbed to the top for some fantastic views. Next day we visited an oyster farm and were show round and given a talk. After that we slowly returned to the jetty for our lunch. Halong bay was fantastic and the highlight of my trip to Vietnam .

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Other facilities & amenities Service
Liked best: Halong bay was fantastic and the boat was comfotable
Liked least: Price of drinks were double of on shore prices.
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amadeus30...
Brooklyn, New York
Level 5 Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great experience”
Reviewed 22 February 2014 for a stay in February 2014
1
person found this review helpful

Very nice boat, extremely nice staff. Especially our guide Tien and the Cruise Manager Mr. T were very nice, forthcoming, engaging and funny. Beautiful, elegant meals with generous portions. My wife is a vegetarian and they created vegetarian versions of all the meat dishes served just for her - an extremely considerate and highly appreciated gesture! It was one person's birthday (they noticed it when registering by passport) and they surprised him with a beautiful cake and flowers, which was extremely thoughtful. Cabin was nicer than most hotel rooms we've stayed in. Tastefully decorated with a great bathroom and hot (!) water. Tours were fun. Only about 20 people on board, which made it comfortable enough and allowed you to connect with most people. We were picked up and dropped off at our hotel in Hanoi. Halong Bay is stunning and definitely a must when visiting northern Vietnam.

Keep in mind: You do share the area and the tours with lots of other boats and people, so it can be quite crowded at times. Watch out for boat traffic when kayaking! Make sure to bring enough water!The schedule is quite rigid and specific, but it seems like it has to be, so that everything can be fit into the program. Wifi is very slow (but you're on a boat, so it's amazing it even exists). I'd recommend maybe doing a longer tour than just one night, so that you (might) venture out further into the bay (not sure).

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Halong Bay
Liked least: Very crowded
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
magistros
Glyfada, Greece
Level 6 Contributor
312 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“We had a great time with plenty of food”
Reviewed 10 January 2014 for a stay in January 2014

We had a great time with plenty of food, there was a problem with WiFi but it was solved after 2 hours. Our guide Mr. Rocky was great offering us plenty information to was we were seeing.

Travelling group: Με φίλους
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyeletBS
Tel Aviv, Israel
Level 5 Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Nice but too expensive”
Reviewed 7 January 2014 for a stay in January 2014

The boat is very nice. Rooms are pretty but there is no bathroom door, only a curtain to separate it from the room.
Ask for the rooms on the second floor.
The biggest problem was with the food. They serve a variety but very little food and not tasty. It is not very pleasent to share such a small amount with people you don't know. For example, 1 small fish for 5 people.
In the winter the views are not so good and it's too cold.

Cleanliness
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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