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Reinhard D

trip to halong

5.0 of 5 bubblesReviewed 2 Apr 2024
Very nice rooms and very good service. Beautifull view.good restaurants in the near of the hotel. Very tasty. It cost dont to much money for this trip. This time dont go by boat (this is a very nice tour). This time we make a tour around the city. I think it will be nice.
Date of stay: April 2024
Trip type: Travelled with family
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Residence Ha Long, Marketing at Muong Thanh Luxury Ha Long Residence, responded to this review
Responded 8 Apr 2024
Dear Valued Customer,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon. Take care!
Sincerely,
Nguyen Chinh Thong | General Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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1 - 6 of 92 reviews
Reviewed 6 March 2024

The service at Muong Thanh Ha Long Residence is wonderful to us. We stayed here for 2 nights to explore Ha Long Bay and local. They provided breakfast buffets with variety of asian food like Banh Cuon, pho and dessert. Muong Thanh Hotel is always my first consideration when traveling. The room is clean and the house keeper responded quickly when I have trouble with AC.
Muong Thanh Ha Long Residence is highly recommended if you travel in Ha Long Bay, especially in Bai Chay.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Stay41287577583
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Residence Ha Long, Marketing at Muong Thanh Luxury Ha Long Residence, responded to this reviewResponded 11 March 2024
Google Translation

Thân gửi Anh/Chị,
Mường Thanh Luxury Hạ Long Residence xin cảm ơn nhận xét tuyệt vời của Anh/Chị về dịch vụ của Khách sạn.
Cảm ơn Anh/Chị đã đánh giá số điểm hoàn hảo cho chúng tôi và giới thiệu khách sạn đến với những khách du lịch khác. Tôi chắc chắn rằng cán bộ nhân viên khách sạn của chúng tôi cũng sẽ rất vui khi thấy khách hàng hài lòng với chất lượng dịch vụ.
Trân trọng!
Nguyễn Chính Thông
Giám đốc khách sạn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2024

The room is spacious, clean and the hotel itself is also very nice. Although they could varies the buffet food choices more for a better experience. The staff are very helpful with all of our concerns and we had a good stay at the hotel despite it is our first time here.

Date of stay: January 2024
Trip type: Travelled with family
Thank Jenny V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Residence Ha Long, Marketing at Muong Thanh Luxury Ha Long Residence, responded to this reviewResponded 12 January 2024

Dear Valued Customer,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon. Take care!
Sincerely,
Nguyen Chinh Thong | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2024

I have a good time with family at Muong Thanh Luxury Ha Long and Ha Long cruise . Muong Thành is a nice place , professional . I will bring my friends to enjoy holiday at here.
Very good , I will come back soon. Thank you

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Happiness772369
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Residence Ha Long, Marketing at Muong Thanh Luxury Ha Long Residence, responded to this reviewResponded 10 January 2024

Dear Valued Customer,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon. Take care!
Sincerely,
Nguyen Chinh Thong | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2023

The experiment was really nice. It was a offseason and some of the mornings there were just a few guests with us on breakfest.

Room was reaally good. They changed the Room without asking to upper levels Because there are a disco in hotell. We didn't hear any noises from hotell night time.

Date of stay: October 2023
Trip type: Travelled as a couple
Thank Mikko P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Residence Ha Long, Marketing at Muong Thanh Luxury Ha Long Residence, responded to this reviewResponded 4 December 2023

Dear Valued Customer,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon. Take care!
Sincerely,
Nguyen Chinh Thong | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2023

Excellent place, perfect for families, only stayed a night but we had time to enjoy the infinity pool, the breakfast, and the incredible view, staff members are very nice. A room for kids playing with lots of toys, while parents can go to the gym or jus chill in the swimming pool.

Date of stay: October 2023
Trip type: Travelled with family
Thank cedricg290
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Residence Ha Long, Marketing at Muong Thanh Luxury Ha Long Residence, responded to this reviewResponded 4 December 2023

Dear Valued Customer,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon. Take care!
Sincerely,
Nguyen Chinh Thong | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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