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Hoang Dinh Anh

perfect location - very nice hotel

4.0 of 5 bubblesReviewed 16 June 2019via mobile
it is good choice for you - front of sun world complex , nice view from my room. The reception is warm and quick , room decor is elegant , the staffs are helpfull - nearby is good seafood restaurant Hong Hanh - i would like to come back again
Date of stay: June 2019
Trip type: Travelled on business
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Reviews (18)
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1 - 6 of 18 reviews
Reviewed 9 May 2019

The hotel is in the good location, near the night market and Sun world park. The room is clean, has good view. Receptionist is friendly and helpful.
But, on the day we checked out, I asked the receptionist if possible to have late check out at 12h30, at first she agreed, the we went to the room, taking a small rest then she called to our room at 12h15 and asked us to check out right away. After that, someone (maybe the Housekeeper) rang the bell. We opened the door but no one. Right when we left the room, they came immediately for cleaning. It was impolite anyway. If we cannot have late check out, the receptionist could let us know at the beginning.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Trang D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2019 via mobile

We booked this for one night as a party of 7 family for 19/04/19. We checked into the Hotel seamlessly and its appearance is quite clean! This is a new hotel and building work is still going on around it.

I got into the room and first appearance was that it was clean. I even went for a shower and then I had a big surprise when I pulled the sheets back!!!

Firstly there was a bed bug crawling around! They are pretty distinctive and evidenced in the pic below. Then on further inspection there was blood and urine all over the sheets! There was body hair and it is very clear that the room is not cleaned between customers!!!.

I then inspected the other two rooms that my party were using and found them also to be in a disgusting state. It is very clear that the cleaning staff do not change sheets and cut corners!

This is extremely concerning, as the amount of blood I encountered could have been easily contaminated with Hep C or even HIV! We also found wet towels in one of the rooms that looked like it was used as a sanitary towel.

If this hotel was in the UK I would contact the local authority and have it shut down immediately! The fact that all three rooms had similar issues, proves that this is not just a mistake!

Beware of this hotel!

Date of stay: April 2019
Trip type: Travelled with family
1  Thank Mr_G_Loughran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2019 via mobile

We had such a great time here. It is in a great location, we felt safe and it had everything we needed. It was very basic but clean and well looked after. The hotel staff were fantastic aswell and some spoke good English which helped a lot. They were able to book us a Halong bay tour which exceeded our expectations. For the price you cannot go wrong. Highly recommend 😊

Date of stay: March 2019
Trip type: Travelled with friends
Thank coraleev2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2019 via mobile

The hotel is new and clean. Room is spacious, and price is very reasonable. I loved the cozy atmosphere ofthe hotel. The reception was great, staff were very helpful to provide us lots of support in booking tours and suggesting where to eat. Strongly recommend!!

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Trangbui2904
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 December 2018

We are disappointing this hotel:
-the staff wasn't friendly
-lot of Chinese tourist
-the hotel shuttle was parked on the sidewalk obstructing the entry.
-the air conditioning didn't work correctly.

Not recommend this hotel for everyone.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Kurt S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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