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jazzyb88
UK

Be prepared to get bored!

2.0 of 5 bubblesReviewed 8 Mar 2011
We arrived at this hotel with not very high expectations for the price, and sadly, we were proven correct. As we are about to check-in, we are almost immediately given a sales pitch for boat tours in Ha Long. We politely declined and were given our room key and after some delay, our passports too after all the photocopying!

The room was very large, but also, very dated. The hot water was a bit murky so caution is advised. Further, it became very noisy at night with guests running up and down the halls - no idea why!

When it came to breakfast, the staff were reluctant to serve anything. After a bit of a push, we were given two extremely oily fried eggs and toast - stone cold.

In general, the staff were very unwilling to help. As an example, the hotel offered wifi and had a spare computer, but we were denied access because it was not connected to the net?! Communication was a bit difficult as no one spoke English apart from the local tourism salesman, not really their fault, I know.

Perhaps it was just the time we went, but the town was also literally dead! We ended up staying 1 night out of the 3 planned. Hotels down the road looked a bit better, but I think staying in Halong City is only worthwhile for one or two nights at a push!
Date of stay: March 2011
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviewed 17 June 2014
Google Translation

Room tip: Выбирайте номера на самом верхнем этаже, под крышей в башенках - там очень интересная планировка и шикарный балкон))
Date of stay: November 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2012
Google Translation

Date of stay: November 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.