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Christianne07
Hong Kong, China

Heavenly Spa experience

5.0 of 5 bubblesReviewed 28 Dec 2024
My 90 mn Aromatic Allure treatment is absolutely heavenly. First the treatment suite is fully complete with changing area, shower, fauteuil & furnished in earthy Thai colors…. After a cleanse of my feet and I settled easily onto a scented bed. Ms Kat’s fingers, knuckles, hands, arms & elbows just continuously worked their magic. My tight neck sore shoulders eased with a few juicy stings and the 90 mn just drifted smoothly away.

When I got upright again, I could totally feel my spine realigned, legs lighter and most of all my neck and head no more sluggishness in any rotations.

Many thanks to Ms Susan for your gracious welcome & Ms Kat’s skillful pair of arms. This is an indulgence I’ll always remember.
Date of stay: December 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Pattaya, Owner at InterContinental Pattaya Resort, an IHG hotel, responded to this review
Responded 7 Jan 2025
Dear Christianne07,

Thank you for sharing your feedback regarding your stay with us. Our team is thrilled to know that you appreciated the service they provided. We also value your constructive comments regarding the welcome amenity setup, and we will work on improving this for future guests.

We look forward to welcoming you back to stay with us again in the future.

Best regards,
Kittipon Khonsub
Resort Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,003)
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Traveller rating
1,469
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12 - 17 of 2,003 reviews
Reviewed 21 December 2024 via mobile

We have a superb experience here. K.Kanlaya greets us very very well. We celebrated wedding anniversary here. The resort decorated our room with balloons and other amenities. It was very cute, my daughter loved it so much. The vibe at the resort together with the great service, i will give nothing less than 5 stars.

Date of stay: December 2024
Trip type: Travelled with family
Thank NannieM_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Pattaya, Owner at InterContinental Pattaya Resort, an IHG hotel, responded to this reviewResponded 22 December 2024

Dear NannieM_13,

Thank you for sharing your feedback regarding your stay with us. Our team is thrilled to know that you appreciated the service they provided. We also value your constructive comments regarding the welcome amenity setup, and we will work on improving this for future guests.

We look forward to welcoming you back to stay with us again in the future.

Best regards,
Kittipon Khonsub
Resort Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2024

My friends, my couple and I stayed at Intercontinental Pattaya Resort at Club zone and received very impressive service from the staff named Isriya (Eve) starting from the check in by explaining the benefits in detail and presenting the room very well and impressively.

I asked her for an ashtray to be placed in my friend's room which she immediately informed the relevant staff to bring it asap showing her attention for the customer's needs. I also received complimentary snacks which she asked the relevant staff to bring to my room immediately as well.

She has a very good service mind.

Date of stay: December 2024
Trip type: Travelled as a couple
Thank Inspire06863734249
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Pattaya, Owner at InterContinental Pattaya Resort, an IHG hotel, responded to this reviewResponded 22 December 2024

Dear Inspire06863734249,

Thank you for sharing your feedback regarding your stay with us. Our team is thrilled to know that you appreciated the service they provided. We also value your constructive comments regarding the welcome amenity setup, and we will work on improving this for future guests.

We look forward to welcoming you back to stay with us again in the future.

Best regards,
Kittipon Khonsub
Resort Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2024

The experience and service at the club lounge is fantastic. Especially Isriya (Eve) at the front desk, she provides an alternative rest room for us when we arrived earlier than check-in. She is caring and very thoughtful. She is willing to go beyond and exceed expectations.

Date of stay: December 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SPHM1012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Pattaya, Owner at InterContinental Pattaya Resort, an IHG hotel, responded to this reviewResponded 22 December 2024

Dear SPHM1012,

Thank you for sharing your feedback regarding your stay with us. Our team is thrilled to know that you appreciated the service they provided. We also value your constructive comments regarding the welcome amenity setup, and we will work on improving this for future guests.

We look forward to welcoming you back to stay with us again in the future.

Best regards,
Kittipon Khonsub
Resort Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2024 via mobile

Circumstances meant we needed to find very last minute accommodation in Pattaya and the Intercontinental is such an oasis amongst the hustle and bustle. We have a sea view suite along with two classic rooms and each of them are beautiful. The communal areas of the hotel are very well maintained and a great place to relax. We also have not had a single bad meal. From breakfast, to the Italian and Thai restaurants, the poolside food and room service - they have all been delicious. We struggled for spots to eat outside of the hotel and so a member of staff very kindly produced an extensive list of restaurants for us to try. The best thing about this hotel without a doubt is the staff. Every member of staff at this hotel has been so warm, welcoming and friendly and truly made our stay. We had a couple of hiccups with each of the rooms and they were all resolved super efficiently. Pattaya is a busier place than we’re used to, otherwise, we would return to this hotel in a heartbeat. Thank you Intercontinental Pattaya for making our trip. We are sad to be leaving tomorrow!

Date of stay: December 2024
Trip type: Travelled with family
Thank DayTrip00551043570
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Pattaya, Owner at InterContinental Pattaya Resort, an IHG hotel, responded to this reviewResponded 22 December 2024

Dear DayTrip00551043570,

Thank you for sharing your feedback regarding your stay with us. Our team is thrilled to know that you appreciated the service they provided. We also value your constructive comments regarding the welcome amenity setup, and we will work on improving this for future guests.

We look forward to welcoming you back to stay with us again in the future.

Best regards,
Kittipon Khonsub
Resort Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2024

It really feels like a resort with beautiful views of the islands opposite.
The staff is very friendly and professional even though there is room for improvement on the English language.
It was our second stay and would definitely come back

Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travel32933090278
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Pattaya, Owner at InterContinental Pattaya Resort, an IHG hotel, responded to this reviewResponded 9 December 2024

Dear Travel32933090278,

Thank you for sharing your feedback regarding your stay with us. Our team is thrilled to know that you appreciated the service they provided. We also value your constructive comments regarding the welcome amenity setup, and we will work on improving this for future guests.

We look forward to welcoming you back to stay with us again in the future.

Best regards,
Kittipon Khonsub
Resort Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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