Great modern hotel with all the perks.
We stayed on the executive levels which offer the bonus perks (DEF worth the extra)
Complimentary refreshments., cocktails and food throughout the day... fantastic!
The hotel however doesn't offer much in the way of good will gestures.
We some technical difficulties in our booking, and the staff didn't care too much about our problems, happy to take our money and cancel our booking rather than help.. this was most disappointing! and although the staff we dealt with were always friendly and smiling, it left us with an overal dissatisfaction on a customer service level. Otherwise definitely a place worth staying.
A side note: Never have a been so confused on light switches from a hotel room!
every room has about 5 light switches when pressed, do different things, they are all intertwined and only serve to confuse you! Good luck trying to turns the lights of at night!
- Official Description (provided by the hotel):
- Unique by design and centrally located, Hilton Pattaya rises 34 levels above CentralFestival Pattaya Beach, South East Asia's largest beachfront shopping complex, with spectacular views North and South over Pattaya Bay and the Gulf of Thailand. Styled with the property's beachfront location in mind, all Hilton Pattaya rooms and suites feature 180 degrees of unobstructed ocean views with private balconies. This unique position forms the core of Hilton Pattaya's design concept and philosophy. Panoramic views, high quality design and finishes, and impeccable service play an integral part of the experience that is on offer to both leisure and business travelers. From the moment you arrive you will know that a new standard for style and sophistication has been set. A unique combination of light, textures and finishes create an atmosphere of pure indulgence. Just 90 minutes from Bangkok Suvarnabumi Airport and with so much luxury to offer, the Hilton Pattaya is your new recreation and business destination of choice. ... more less
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- Also Known As:
- Hilton Pattaya Hotel Pattaya