We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Hotel with a great location”
5 of 5 bubbles Review of Sabai Empress

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sabai Empress
Ranked #146 of 442 Hotels in Pattaya
Tenerife, Spain
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Hotel with a great location”
5 of 5 bubbles Reviewed 8 January 2012

This is a great hotel on second road opposite the Big C shopping centre.

I spent six weeks at the hotel from mid November to the end of December, was very impressed with all aspects of the property.


The rooms are a good size and well designed with modern and contemporary furniture.

Flat screen TV in the room with all the usual connections, HDMI USB etc.

Lights and air con are controlled from a console next to the bed.

Although the hotel is located on a busy road the rooms have great sound`proofing and I never once heard any noise from outside, I was in my room during the first night of the Pattaya Fireworks competition and did not hear a thing!


The hotel has a roof top pool, this is a real sun trap and a great place to relax and soak up the sun, its not a huge roof top pool and has sunbeds for about 15 people. Whilst I was there it was generally quiet until about 13.00

The staff at the hotel are friendly and courteous at all times and I cannot fault them in any way.

The restaurant was great, I ate there regularly , especially enjoyed the Phad Thai and the Tom Yum soups.

I have been travelling to this resort for several years, although this was my first time at this hotel it will not be my last stay here, it is the best hotel that I have stayed in whilst in Pattaya.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lychgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

97 reviews from our community

Traveller rating
    16
    55
    19
    5
    2
See reviews for
13
25
28
5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Turkish first
  • Any
English first
Kailua, Hawaii
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
1 of 5 bubbles Reviewed 5 January 2012

This hotel needs to send their staff to a customer service class and figure out how to treat customers and resolve issues. My friend and I booked our hotel together through ---------. When we got to the hotel however, he got his room, and they somehow lost my reservations. So to solve the problem they had to book me in another one of their hotels. The other hotel was only two minutes away, but it was very inconvenient for the both of us. This was our first time to Pattaya, we didn't know what to do, and we didn't have Thai phones (the hotel also charges for room to room calls, I'm sure hotel to hotel would have been more). So organizing and planning that day and night was very inconvenient. On top of that, I had to wait a couple hours for them to clean my room.

When I finally get the key to my room, they inform me that I would have to check out of that hotel the next day and check into the original hotel after. I don't know what was more inconvenient, being at different hotels from my friend or moving around and waiting around for two days. Not being able to unpack and get situated.

The next day I left my hotel at around 9:00 to check-in to the original hotel. When I got to the receptionist, they told me I had to wait for my room to be cleaned again. Then they started making me feel like it was my fault for checking out of the other hotel before 12:00. So they basically wanted me to stay there till 12:00, check out, wait until 2:00 for check in, and then go up to my room. So they expected me to kill half my day waiting around again for their mistake. When I got angry for the inconvenience, they started arguing back to me and telling me that I should read the check-in times and check-out times. This is all when I was suppose to be a guest at their hotel YESTERDAY. I shouldn't have needed to check in and out a day after my reservation. Needless to say, I was livid at that point.

One more thing to ----- about before I get into the actual review of the hotel... We were being picked up from the hotel at 4:00 to go to the airport, so my friend asked for a late checkout. The front desk informed him that the cost would be 500 baht for the late checkout (half-day). My friend said ok and we stayed till 3:30. When he checked out, the front desk charged him 1500 baht. That was basically the cost for a full night. I really don't know about this hotel and their business practices.

As for as the hotel, it was very clean and nice. The location was kind of far from the major night life area there. They had a bar and restaurant on the lobby floor. The bar closed really early though at around 6 maybe. They also had a sign posted on the wall in the lobby that said that you couldn't bring outside food or drinks which I thought was ridiculous. I can understand if it's an all inclusive resort, but they expected us to only eat their food and drink their mini bar drinks?

The top floor had a small swimming pool with a bar. The bar was shut down however and you needed to call down for any food an drinks. The view from the top floor was nice. You could see the ocean from there.

The rooms were very big, clean, and modern. It had a king size bed, flat screen tv, in-room safe, small refrigerator, and desk. The bathrooms were big. It had both a shower and a bathtub. The room service food was priced well and was pretty good. The hotel also offered free breakfast. The breakfast was a buffet and featured basic american style food and drinks.

This hotel was very clean and nice. The rooms were big and modern. The location was on the complete opposite end of the main area of pattaya. I recommend this hotel to anyone that wants to stay in a quieter area, a nice hotel, and a staff that doesn't know a thank you from a ---- off.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank xbreadboyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 November 2011

I'm usually in Pattaya for long stays and normally rent a condo but fancied a weekend with the lads as some friends were in town whilst I was stuck up-country with the in-laws. A friend of mine living in Pattaya recommended the Sabai Empress based purely on the location and the fact it's relatively new (around 18 months old) and I managed to get a very competitive room rate by calling the hotel direct.

Rooms are basic but spacious and clean. This isn't a luxury hotel by any means but considering the price the rooms are excellent value. I had a smoking room on a high floor and didn't suffer from any traffic noise at all. The only slight problem was the connecting doors between the rooms were of typical Thai craftsmanship and had a half inch gap at the top and bottom which meant that noise carried easily between adjacent rooms. Unfortunately as someone who enjoys a good lie in after a heavy night out I was adjacent to an early riser who effectively acted as my alarm clock during my brief stay!

The location is good, Big C is just opposite with a host of shops and restaurants along with a cinema, beer bars abound along this stretch of second road and the baht-bus route runs right past.

The hotel staff are excellent, very friendly and helpful should you need anything.

I'd certainly have no qualms staying here again if I fancy a short stay in Pattaya.

Room Tip: Call the hotel direct. I was able to negotiate a better rate than that available on the net.
See more room tips
  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Matt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bribie Island, Australia
Level Contributor
163 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 346 helpful votes
4 of 5 bubbles Reviewed 15 September 2011

Staff are exceptionally pleasant and a pleasure to deal with. This hotel gets my vote for my preferred abode in Pattaya.

Room Tip: Higher rooms are less noisy, but to be fair there is fullscale construction underway next door so a...
See more room tips
  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank brisbanepete001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OMAN
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 14 June 2011

A Hotel is well situated North of second road close to all you need while in Pattaya like shopping coplex and night life. Staff are so kind and helpfull all the time in every section of the hotel,swimming pool above the hotel gives you a great veiw of thw area,it is just a walking distance from the beach and well positioned within banks and money exchanges. So well recomended.

Room Tip: Book your Hotel using internet
See more room tips
  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SAFARI9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pattaya hotels
3.8 km away
Sabai Wing
Sabai Wing
#80 of 442 in Pattaya
4.0 of 5 bubbles 202 reviews
3.9 km away
Sabai Lodge
Sabai Lodge
#98 of 442 in Pattaya
4.0 of 5 bubbles 404 reviews
5.0 km away
Sabai Inn
Sabai Inn
#200 of 442 in Pattaya
4.0 of 5 bubbles 76 reviews
Show Prices
Show Prices
Show Prices
4.0 km away
A-One Star Hotel
A-One Star Hotel
#125 of 442 in Pattaya
3.5 of 5 bubbles 255 reviews
3.1 km away
Dynasty Inn
Dynasty Inn
#160 of 442 in Pattaya
4.0 of 5 bubbles 111 reviews
4.1 km away
Pattaya Blue Sky
Pattaya Blue Sky
#46 of 442 in Pattaya
4.5 of 5 bubbles 132 reviews
Show Prices
Show Prices
Show Prices

Been to Sabai Empress? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sabai Empress

Property: Sabai Empress
Address: 436 / 21 Pattaya 2nd Road, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #146 of 442 Hotels in Pattaya
Price range (per night): $40 - $60
Hotel Class:3.5 star — Sabai Empress 3.5*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hooroo Pty Ltd, Expedia APAC, TripOnline SA, Hotels.com, Odigeo, Ctrip TA, lastminute.com.au, Agoda, Wotif.com, HotelQuickly and Evoline ltd so you can book your Sabai Empress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sabai Empress Hotel Pattaya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing