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“Excellent Staff and Service”
Review of 609 Kitchen

609 Kitchen
Ranked #49 of 1,196 Restaurants in Pattaya
Price range: USD 3 - USD 30
Description: 609 Kitchen brings the comfort of a modern day open plan home kitchen to the cool resort set up for the savvy traveler. The restaurant will attract the diners with and elaborate, colorful fresh food display, a wide selection of healthy salads, appetizers and freshly prepared, served of the table hot delicious main course from all over the world.
Restaurant details
Description: 609 Kitchen brings the comfort of a modern day open plan home kitchen to the cool resort set up for the savvy traveler. The restaurant will attract the diners with and elaborate, colorful fresh food display, a wide selection of healthy salads, appetizers and freshly prepared, served of the table hot delicious main course from all over the world.
Reviewed 6 April 2018 via mobile

The ambience of the restaurant was nice and cozy. The staff were very friendly and service-oriented. Overall, it was a very good experience.

Thank Jen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance P, Director of Food and Beverage at 609 Kitchen, responded to this reviewResponded 8 April 2018

Dear Jen K,

Thank you for taking the time to tell us about your experience at 609 Kitchen restaurant.
We are pleased to know that you enjoy your dining experiences and the services. Your kind words have been passed on to all our team members and this will certainly motivate them.
We are looking forward to welcoming you back soon.

Kindest regards,
Hamza Cofi
Director of Food and Beverage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (75)
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29 - 33 of 75 reviews

Reviewed 5 April 2018

A large space carefully thought through for the solo, couple, family and group diners - with something for everyone. Wonderful selection for Breakfast Lunch and Dinner with excellent choices for eating as little or as much as you want, fresh ingredients being cooked infront of you and served with care and attention!

    • Value
    • Service
    • Food
Thank WiltshireSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance P, Director of Food and Beverage at 609 Kitchen, responded to this reviewResponded 8 April 2018

Dear Signature Wiltshiresteve,

Thank you so much for your excellent review and lovely compliments.
I am thrilled to read that we have exceed your expectation in all dimension of your experiences for all breakfast, lunch & dinner. Your kind word has been pas along to our team and they are certainly proud :)

Hope to welcome you back soon.

Kindest regards,
Hamza Cofi
Director of Food and Beverage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Dear,

I’m since three days in this hotel and have eaten 3 times at 609 Kitchen restaurant.

Each time there where several basics which are missing this is not allowed for a 5* hotel restaurant.

1. Food is not coming at once (at the same time) at the table - we are three people. Each of us gets his order when is finished and not all together. The others are just looking at the one who is eating. This is a common basic in a restaurant. The “chef” should know how much time it takes for each dish in order to serve them at the time!!!

2. Waiters are not understanding the order - We have ordered Indian Tandoori Chicken and we got Tandoori Pizza ??? The minimum for any waiter is that he/she should know the menu and to understand it....

3. Waiting 40 minutes for an order??? The restaurant is empty. Other guest have buffet. So why does it take so long to prepare and serve a dish? Even in a fancy restaurant in Paris, a la carte it will not take so long. Please....

Pity because the food has a good taste but you forget it.

Catalin

PS: 10% Service charge payed for what????

Thank C P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance P, Manager at 609 Kitchen, responded to this reviewResponded 8 April 2018

Dear C P,

Thank you for taking the time to review your most recent stay at the Renaissance Pattaya Resort & Spa.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology poor service in the 609 Kitchen and I can assure you this is not typical of the service we strive to deliver, especially as we want all our guests to have an enjoyable and relaxing time with us. Rest assured that your feedback has been shared with the concerned managers which includes our Director of F&B and our Director of Culinary who is in charge of the ktichen for their immediate review and action to avoid any future recurrence.

I do hope we get a chance give you a better meal experience in this stay already so we can improve change your tarnished view of our hotel.

Kind regards,

Saurabh Kukreja
General Manager

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Reviewed 20 March 2018 via mobile

Excellent breakfast buffet with exceptional service. Excellent location and very courteous and friendly staff. I would highly recommend anyone.

Great staff: Au ,Fure ,all 609 staff

Thank Kiran P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance P, Director of Food and Beverage at 609 Kitchen, responded to this reviewResponded 8 April 2018

Dear Singature Abel005,

On behalf of the 609 Kitchen restaurant team, it was our pleasure to welcome you. We always work diligently to provide a memorable dining experience with excellent service and extraordinary selection of food, which looks like we have met your expectations on this part. Your kind words have been passed on to all our ambassadors and this will certainly motivate them to keep up the good work.

Your kind word has been passed along to all our team member, and this will certainly keep them motivated
Looking forward to welcoming you back in the not so distant future.

Kindest regards,
Hamza Cofi
Director of Food and Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

I ate breakfast, lunch and dinner there. Every day I get something different and they are all delicious. The atmosphere is cozy and the service is outstanding. Customer was excellent! Thank you Namwhan, Au, Puing and the rest of the staff. You have made my vacation even better with your awesome hospitality.

Thank Colin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renaissance P, Director of Food and Beverage at 609 Kitchen, responded to this reviewResponded 19 March 2018

Dear Mr.Colin P,

On behalf of the 609 team, it was our pleasure to have you with us during your entire stay and we couldn't be prouder that we have in fact PAR with your expectation at this point. Otherwise i'll make sure to pass along this great news to Khun Namwhan, Khun Au to keep them motivated.

Thank you for writing a review for us and we look forward to welcome you again in the future.

Kindest regards,
Hamza Cofi
Director of Food and Beverage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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