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Jennifer F

Beautiful resort! A excellent respite with exceptional decor.

5.0 of 5 bubblesReviewed 2 Apr 2024via mobile
I cannot say enough good things about this resort. The decor is spectacular and the view from the bar/pool to the river is amazing. The breakfast had many great choices and all of the staff was excellent. The only downside is the smoke makes the air quality very bad this time of year in Chang Mai. Other than that this ranks in my top 10 best resorts I’ve ever been to.
Date of stay: April 2024
Trip type: Travelled as a couple
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RatilannaCM ChiangMai, Marketing at Ratilanna Riverside Spa Resort Chiang Mai, responded to this review
Responded 3 weeks ago
Dear Guests,

Sincerely and thank you for a fabulous review. We are so pleased you have enjoyed your stay with us and that you found all of the facilities and services we provide to your liking.

Yours sincerely
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews rati lanna ping river beautiful hotel day bed night market our honeymoon adjoining rooms old city breakfast buffet is lanna style balcony thailand bath luxury
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Reviewed 12 March 2024

We visited this hotel on a one night stopover. Lovely surroundings, next to the river, including a great pool. The hotel had plenty of style and a good location close enough to the city centre; also big rooms in Thai style, with a waterfall in the bathroom! Excellent service where we experienced it. We ate in the restaurant: pretty location overlooking the river, food very good, and overall for the price good value.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Graham B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RatilannaCM ChiangMai, Marketing at Ratilanna Riverside Spa Resort Chiang Mai, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us during your one-night stopover. It's fantastic to know that you appreciated our lovely surroundings by the river and enjoyed the great pool facilities. We take pride in our unique Thai-style rooms and are thrilled that you found them spacious and charming, especially with the added touch of the waterfall in the bathroom!

Our team works hard to provide excellent service, and we're glad to hear that you experienced just that. Dining with a picturesque view of the river sounds like a delightful experience, and we're pleased that you enjoyed the food and found it to be of good value.

We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable stay in the future!

Best Regard,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2024

This is a perfectly decent resort. I had a room on the second floor that overlook what they call a garden. Because of the location, the room did not get much light. It's hard to give a place a high recommendation when outside it's sunny, but you always require lights on in your room. The resort is on the river but, to be clear, the river is murky and not particularly beautiful. I chose breakfast with my package, and it was acceptable but nothing to write home about. The hotel has wood floors and a lot of other wood features. The challenge with such decor is that it is dated after a decade or so, and there is nothing you can do about that. So, aesthetically speaking, the hotel was probably a stellar-looking property in 2010. That said, the staff are lovely and super helpful.

Room tip: This hotel is not in a walkable location.
Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Jrrob
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RatilannaCM ChiangMai, Marketing at Ratilanna Riverside Spa Resort Chiang Mai, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for taking the time to share your feedback with us.

We apologize if your room did not receive as much natural light as expected. We understand the importance of a well-lit space, and we'll take your comments into consideration as we strive to improve our accommodations.

Regarding the river, we understand that beauty is subjective, and we regret that it did not meet your expectations. We appreciate your honest assessment and will continue to work on enhancing the overall guest experience.

Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future, providing an even more enjoyable experience.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2024

Wow wow wow! This resort was absolutely stunning. From the grand enterance when you walk in to the amazing pool. We had such a special stay here for our honeymoon! They decorated the room and gave us special treats, it was really sweet. The drinks at the restaurant were SO good, we went back every day. The breakfast buffet also had so many great options. I loved how relaxing the pool area was. Lots of spots to sit in the sun. This hotel is also located very close to the airport and only a 5-10 minute drive from the night markets. I can't recommend this place enough if you're looking for a luxury stay in Chiang Mai, you won't regret it.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Lorinda G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RatilannaCM ChiangMai, Marketing at Ratilanna Riverside Spa Resort Chiang Mai, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you so much for your review! We're thrilled to hear that your honeymoon stay with us was nothing short of spectacular.

It warms our hearts to know that you appreciated the special touches we added to make your stay memorable. We're delighted that you enjoyed the drinks at our restaurant and found the breakfast buffet to your liking. It's fantastic to hear that you found the pool area relaxing and enjoyed soaking up the sun.

We're also glad to hear that our convenient location close to the airport and the night markets was beneficial for your stay.

We truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another luxurious stay in Chiang Mai in the future!

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2024

This is the 2nd time our family have stayed in the Ratilanna Riverside Spa.
Everything about our stay was truly amazing. The facilities, friendliness, hotel ambiance and fine dining, were all amazing. From our pick up at the airport, staff could not have done enough and been more helpful. We look forward to returning to The Ratilanna in 2026.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank GoPlaces22215305251
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RatilannaCM ChiangMai, Marketing at Ratilanna Riverside Spa Resort Chiang Mai, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing visit with us at Ratilanna Riverside Spa for the second time.

It's fantastic to know that you enjoyed every aspect of your stay, from our facilities and ambiance to the fine dining experience. Providing exceptional service to our guests is our top priority, and we're delighted to hear that our staff went above and beyond to ensure your comfort and satisfaction.

We can't wait to welcome you and your family back to Ratilanna Riverside Spa in 2026! It will be our pleasure to make your next stay just as memorable as your previous ones. Until then, safe travels and warm regards from all of us here at Ratilanna.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2023 via mobile

The room we stayed in was lovely with a balcony over looking the swimming pool and river. Everyone were very courteous and helpful. At breakfast we had a huge choice of food that was absolutely delicious including a chef on hand to cook. We did not make it into the dining room as the food menu in the Alfresco area was delicious including a lovely view of the river. We could not fault them at all and would highly recommend people to stay at this Resort.

Date of stay: October 2023
Trip type: Travelled as a couple
2  Thank V3733CBdebbied
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RatilannaCM ChiangMai, Marketing at Ratilanna Riverside Spa Resort Chiang Mai, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had an amazing stay at our resort.

It's fantastic that you enjoyed your lovely room with a balcony overlooking the swimming pool and river. We're delighted that our staff provided courteous and helpful service throughout your stay.

We're glad to hear that you enjoyed the delicious breakfast with a wide variety of options, as well as the delightful dining experience in the Alfresco area with its scenic view of the river.

Your recommendation means a lot to us, and we truly appreciate it. We look forward to welcoming you back for another fantastic stay in the future!

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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