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Lanna Dusita Riverside Boutique Resort
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Reviews (449)
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All reviewsping riverfree shuttletuk tukriver viewriverside locationchiang mai centreinfinity poolconnecting doorrooms are nicehotel restaurantyogurtrecommend staying herebreakfast buffet isdeluxe roomstayed here for nightsbahtthailand
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Reviewed 14 June 2017 via mobile

We stayed here it was amazing very clean bathroom needs renovated as its very old and tiles didnt look very clean plus shower curtain which are very old we was going to eat at there restaurant but got put of when we ordered a drink to staff members watched over us all the time which made us very uncomfortable go we decided to go out and eat we watched from our balcony they just watched over people which we see a lot of people leave they must of felt the same us we did not good apart from that our stay was lovely just a shame we had to eat out every night but the staff are very friendly

Stayed: June 2017, travelled as a couple
Thank dimmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pwongaiyarathat, General Manager at Lanna Dusita Riverside Boutique Resort, responded to this reviewResponded 16 June 2017

Dear Dimmond,

Greeting from Lanna Dusita Boutique Resort By Andacura Hotel & Resort.

We are appreciate for your choose Lanna Dusita to relax for your holidays and we are apologize about inconvenience when you stay with us. we will bring your comment to improve our service immediately.

Finally we hope to welcome you again in the future.

Best regards,
Pandet Wongaiyarathat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017

A quiet boutique hotel in a peaceful , green setting with great service. A quick ride from the airport and Chiang Mai "downtown" - the free shuttle at 10am and 6:30 pm makes the commute easy. The best Mango+sticky rice we had in Chiang Mai was here. The the infinity pool was welcome after the heat and humidity of the day. Frangipani trees everywhere!

Stayed: May 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Espada E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pwongaiyarathat, General Manager at Lanna Dusita Riverside Boutique Resort, responded to this reviewResponded 7 June 2017

Dear Espada E.

We are very appreciate for this wonderful reviews. We are all delighted to learn that your stay with us fully met your well experience and we will of course share your gracious compliments with the whole team.

We all look forward to the pleasure of welcoming you again very soon.

Best regards,
Pandet Wongaiyarathat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

Not so great: Location, we had a few Ubers cancel on us and no tuk tuks would go out that way or wanted to charge 200 baht on way. Also, the bathrooms needed a good cleaning, mold in the shower.

Great: So peaceful and great feeding the ducks and fish. The restaurant was good, get the fried river fish with thai herbs. The only problem was that there was no one attending the restaurant area so we had to look for a server, they seemed to be hiding out in the coffee shop.

Stayed: May 2017, travelled as a couple
Review collected in partnership with this hotel
Thank shengahlang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pwongaiyarathat, General Manager at Lanna Dusita Riverside Boutique Resort, responded to this reviewResponded 7 June 2017

Dear shengahlang,

Thank you very much for taking the time to share your experience at Lanna Dusita Resort By Andacura Hotel & Resort and we regret that we have not been able to meet your expectations during your recent visit. We greatly appreciate your feedback as it gives us the opportunity to review every aspect of your stay which we have taken immediate steps to address.

We were also concerned to read your comments on our housekeeping service , Maintenance , F&B Service and have discussed the issues with the team for immediate improvement. Training program for the service team is something that we continue doing and it is obviously disappointing to hear of your unsatisfactory experience, when it is apparent that we have failed to meet your expectations. I hope that you can accept our apologies for the shortcomings.

Also our location is not far to the city we have free shuttle service 2 times everyday and you can use Grab if Ubers cancel.

Thank you once again for your valuable feedback and we hope that you will visit us again. Please let me know when your travel plans bring you back to Chiang Mai and I would be pleased to assist with the necessary arrangements to ensure a most enjoyable experience.
Best regards,
Pandet Wongaiyarathat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017 via mobile

We loved Lana Dusita! The pool is a perfect spot to laze and look at the river. You may need to put your towel on your deck chair before breakfast if you want a spot Beautiful decor, lovely clean rooms and well worth the price. The only slight drawback is distance from the town but it's only about 10 min in a tuktuk and the hotel offers a couple of free transfers a day.

Stayed: April 2017, travelled as a couple
Thank viva_la_diva_86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pwongaiyarathat, General Manager at Lanna Dusita Riverside Boutique Resort, responded to this reviewResponded 7 June 2017

Dear viva_la_diva_86,

Greetings from Lanna Dusita Boutique Resort by Andacura. The team and myself would like to thank you for choosing our resort to relax when you come to Chiangmai. We appreciate for your take a time in reviewing your recent stay with us.

We are delighted that you have enjoyed your stay with us and you enjoyed our Hosts friendly service and you found the hotel to be a perfect choice for your family and made you feel at home.

We waiting to welcome you back again in the next travel plans to Chiangmai

Best Regards,
Pandet Wong-aiyarathat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2017

i stayed with family, total 4 pax.
Hotel is lovely, clean and calm.
Breakfast was good, various and delicious.
Staff is very helpful. Swimming pool is clean for kids. Location is excellent with parking lot.

Stayed: May 2017, travelled with family
Review collected in partnership with this hotel
Thank Raevadee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pwongaiyarathat, General Manager at Lanna Dusita Riverside Boutique Resort, responded to this reviewResponded 7 June 2017

Dear Khun Raevadee W,

Thank you for taking the time to post a review following your recent visit to Lanna Dusita Boutique Resort by Andacura.

It always makes me extremely happy to learn that my customers have enjoyed their stay experience with us, we really do appreciate your kind compliments and look forward to welcoming you back very soon.

Best regards,
Pandet Wongaiyarathat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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