I've bikes for a long time, and hung out with lots of riders in lots of scenes. I know a crew of riders in Korea called the filthy freeriders who think of themselves as dirtbags with an attitude problem. Many of these guys have opened businesses because they want to ride, and they need to make money. They really don't care if the people they do business with have a great time or not, as long as they have fun. This is the kind of outfit x-biking seems to be.
We were thinking of going with their competitors, Trailhead as well, as they seemed professional, but since we had confirmed with x-biking, we decided not to be rude, and kept our obligation. However, x-biking did not keep their obligations.
I contacted them the day before to make sure they had the right equipment for us, bikes, helmets (xs and xl), and gloves. They told me they did, but on the day of the ride they showed up with 4 large helmets. My wife's head was swimming in it, and I could barely jam my head in.
Now I know that we have unusual sized heads, which is why I verified first. I just wished that they had taken the time to verify, or to ask us to drop by their office to confirm.
The real kicker is I had to insist that we try the helmets first, and the tour guide seemed irritated by my request. He also asked for money before we tried the helmets. So, if we had followed their advice, we would have paid a lot of money and wasted a day on the mountain without being able to ride!
Get your act together boys! Time to pull on your big boy pants.
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