We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Little gem in Chiang Mai. But still with room for improvement.”
Review of U Chiang Mai

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
U Chiang Mai
Ranked #12 of 381 Hotels in Chiang Mai
Certificate of Excellence
Paris
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Little gem in Chiang Mai. But still with room for improvement.”
Reviewed 31 March 2012

We liked:
- the profesionalism and friendliness of the staff
- the excellent recommendations of activities or taxi drivers
- the breakfast (loved eggs benedict) and the concept of "1 meal offered per day" (not compulsorily the breakfast)
- the location, in the center of the walled city, walking distance of main points of interest
- the fruit basked changed everyday (with different fruits)

We didn't like:
- the HUGE noise of the air conditioning (never heard that before)
- lack of "big mirror" in the bathroom
- internet access: free and fast but access codes work only 5 minutes for technical reasons (unsolved)
- quite small swimming pool and too few sunbathing chairs

Room Tip: Prefer rooms with direct access to a pool (ground floor).
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Almight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satchaphan P, General Manager at U Chiang Mai, responded to this review, 5 April 2012
Dear Sir/Madam,

We wish to thank you for your candid comments on our product and services. Our hotel takes pride on providing care and personal services to our guests so we are delighted to see that you are impressed by the work our staff have done.

We also appreciate your improvement points and will look into each of them – particularly the ones which we can implement the solutions immediately. By learning about these valuable comments from our guests, we hope to improve and maintain the boutique hotel of choice especially when there are plenty of choices in the city.

Best regards,

Satchaphan Phakdeesiri (Mr.)
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,396 reviews from our community

Traveller rating
    977
    329
    67
    16
    7
See reviews for
215
786
76
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 March 2012

My Husband and I stayed at U chiang Mai for 5 nights and we were very very pleased with everything. The staff are so helpful and friendly and attend to your needs very promptly.
The room was very clean and we had direct access to a pool which was a lovely surprise for us!
Wifi is free around all the hotel including the bedroom whic was a bonus!
Breakfast is served 24 hours a day and the selection is fantastic! We had a late check in at around 3 pm and instead of having luch outside we decided to have breakfast from the restaurant which was absolutely delicious.
The Location of the hotel is also ideal. It is situated on the street where the walking market is every Sunday ( which we thoroughly enjoyed). The Night market is around a 10-15 minute walk from the hotel.

We would not hesitate to return to this hotel, it was a great experience!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sadaf318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Level Contributor
3 reviews
Reviewed 26 March 2012

My girlfriend and I stayed at U Chiang Mai for 4 nights and everything was amazing. The cusomer service is perfect, they are there 24 hours and help you book taxis, recommend restaraunts, and basically anything you want. They cooked us breakfast at 4:30 am the day we had to check out early for a flight. The delux room overlooking the pool is great. Very clean and lots of room. Rooms are also very safe as I left my Camera,money and laptop laying on the bed and didnt realise room service were doing their rounds. Sunday night markets right outside. Highly recommend this place as it is a retreat at a great price.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Evan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 March 2012

Firstly, i dont write reviews but felt I had too with this hotel. Situated in the sleepy old town, its heaven to come back to it. Room was excellent, bed excellent and food was fantastic. What makes this place is the staff, they speak exellent english and are very knowledgeable about everything and super friendly - would like to say a big thank you to the girls and Jimmy who really make an effort to help. Will definately be recommending this to all my friends and will be returning. BTW i have travelled SEAsia extensively and am majorly difficult to impress but had the most relaxing time and want to say well done and thank you!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaded2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, Massachusetts
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 March 2012

We stayed at U Chiang Mai for 3 nights in a standard room. The hotel has a lot of character and the rooms are very nicely done with real attention to detail. The rooms are on the small side with limited storage space. The bathrooms are reasonably sized and well appointed.
The common areas are open, airy, and inviting – although being in the open also means it can get a little warm. The free bicycles are a nice touch and a good way to get around the old city. The staff was incredibly friendly and helped us arrange tours (without the usual massive hotel markup).
U Chiang Mai definitely has the feel of a small boutique hotel and offers a cozy friendly option contrasted with the large hotels in the newer part of town. If you are in Chiang Mai on a Sunday the location cannot be beat as it is right in the heart of the Sunday Walking Street. It is also an easy to walk to all the temples within the old city. A downside of the hotel is the breakfast – the spread isn’t great and the restaurant is small.

Room Tip: There are no elevators so ask for a low floor if you are worried about stairs
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RifandG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chiang Mai hotels
1.4 km away
Dusit D2 Chiang Mai
Dusit D2 Chiang Mai
#26 of 381 in Chiang Mai
1,807 reviews
4.3 km away
Khum Phaya Resort & Spa, Centara Boutique Collection
1.9 km away
Anantara Chiang Mai Resort
Anantara Chiang Mai Resort
#10 of 381 in Chiang Mai
2,355 reviews
Show Prices
Show Prices
Show Prices
2.1 km away
Rimping Village
Rimping Village
#11 of 381 in Chiang Mai
2,059 reviews
0.6 km away
De Naga Hotel
De Naga Hotel
#31 of 381 in Chiang Mai
946 reviews
2.1 km away
Akyra Manor Chiang Mai
Akyra Manor Chiang Mai
#4 of 381 in Chiang Mai
440 reviews
Show Prices
Show Prices
Show Prices

Been to U Chiang Mai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about U Chiang Mai

Property: U Chiang Mai
Address: 70 Ratchadamnoen Road | Si Phum, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Chiang Mai
#7 Luxury Hotel in Chiang Mai
#10 Family Hotel in Chiang Mai
#11 Romantic Hotel in Chiang Mai
#13 Business Hotel in Chiang Mai
Price range (per night): $149 - $302
Hotel Class:4 star — U Chiang Mai 4*
Number of rooms: 41
Official Description (provided by the hotel):
Uncomplicated. Inspiring. You. A low-rise hotel comprised of 41 rooms located in the heart of the city on Ratchadamnoen Road. The Residents’ Lounge to welcome all of our guests is located in the refreshed past residence of Chiang Mai’s governor with a modern Thai accented interior design in keeping with its heritage setting. Only 20 minutes drive from Chiang Mai International Airport and minutes walk to the city’s famous walking streets. Unique concept of service such as 24 hour use of room, breakfast whenever/wherever and U Choose Programme. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia APAC, Wotif.com, Hotels.com, Odigeo, Ctrip TA, lastminute.com.au, Hooroo Pty Ltd, TripOnline SA, Cancelon, Evoline ltd, HotelQuickly, Hotelopia and getaroom.com so you can book your U Chiang Mai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
u Chiang Mai Hotel Chiang Mai
u Hotel Chiang Mai
Chiang Mai u Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing