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Gem-Gem24
Brisbane, Australia

Funky place, great location for shopping

5.0 of 5 bubblesReviewed 30 Sept 2012via mobile
When we checked in we were asked if we wanted a smoking room or non smoking room, we asked for non smoking and were told there was none so we had to go into a smoking room, but was told we could change in 2 days when a non smoking one became available. I didn't think much of it at the time as I was told you can't smoke in the rooms anyway. So as we went up to our room as soon as we stepped out of the elevator it stunk of smoke, in the room was worse. The room was great though, clean, tidy, funky and our view overlooked the pool. After an hour I couldn't stand the smell anymore and went down to complain. I was given a non smoking room like that....which got me thinking, why didn't they give me this in the first place? After that we had no problems with the room, it was great.

Staff were friendly always welcoming us every time we walked through the door or out pf the elevators. Just be careful eating at the restaurants there as they always charge a 10% service tax and 7% VAT on top of your bill.

Location is great if you wanna do some shopping at MBK, just a stroll down the street and the pool is pretty cool.

Overall I liked the place, its funky and stylish and I would stay there again.
Date of stay: September 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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Reviewed 30 September 2012

This hotel is really good, comfortable big rooms. Amazing swimming pool. Friendly staff and on a great location.
If you want a luxury hotel for a resonable price this is the place to be!
Go to the skybar for an amazing view!g

Date of stay: June 2012
  • Trip type: Travelled solo
    • Value
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    • Cleanliness
    • Service
1  Thank Reijemtim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2012

Arrived in Bangkok after touring the islands to this funky, clean and comfortable hotel. We were taken to our room by very helpful and polite staff. Our room was on the 23rd floor with a great view of the city. The rooms are very clean and cosy, really enjoyed the funky colours and art decoration. On our last night we had a drink on the open 25th floor bar which was beautiful. The hotel is in a great location being close to MBK and other malls. Close to cheap food and massage parlour, you can always catch a tuk tuk (open taxi) to any other areas. All in all a great stay.

Date of stay: September 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nicola W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2012

We stayed here for 4 nights from 16/9, this was our 2nd stay here & we loved it again. We were upgraded again to Biz class room but we were not allowed in the club lounge for happy hour as we didn't pay for Biz class. Strange, but we really wouldn't have had the time anyway. Love the quirky decor, great location as its underneath national stadium BTS station, 5 min walk to MBK.

Service was excellent, we will return.

Date of stay: September 2012
Trip type: Travelled as a couple
1  Thank Rob B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2012

We arrived early and they already had a Club Floor room ready for us - first great experience. The staff are some of the friendliest and most courteuos we have met.
The hotel itself is a "design" hotel, with great finishes, furnishings and artworks everywhere. Being on top of a building also means all the guest rrome have great views. The room was exceptionally well appointed, panoramic windows overlooking the city and National Stadium, and every convenience you can ask for. This is a hotel where you don't mind not leaving until late as it is so comfortable.
The pool is also a talking pont, high above the city, with rooftop views, it is unusual and welcoming in the city heat. The seating area though is small so get in early for a space, and it doesn't overlook the pool, but extends off the end of the pool. However it is quiet in the mornings for a wake up dip.
Finally the buffet breakfast is weight defying and there are too many tempting choices.
The location is the final clincher, five minutes walk to the Skytrain.
The hotel is fantastically appointed and great value. Beware there can be a lot of groups that take over the pool and dining areas. Otherwise, not a complaint at all!

Room tip: Ask for a Club Floor room looking over National Stadium for uninterrupted views of the city.
Date of stay: July 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank brysc01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2012

Hotel with lots of style: very modern and cool
Personnel is very well trained and customer oriented (except for concierge team, often too aggressive and really useful when having to give advice)
Rooms are very comfortable and clean. A pity that the room we had has a very bad smell of smoke despite the fact that it was non-smoking
Breakfast very reach
Location central and easy to reach

Date of stay: August 2012
Trip type: Travelled as a couple
Thank Francift
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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