Transferred here for 2 night stay as we want to be close to Silom entertainment area. Security team was friendly and never missed to acknowledge their guests with smiles. My request for high floor was met which was good. However, the front desk staff could have done better than just producing the keycard and internet password. There was no information given about the deposit that they took from my card, the breakfast hours and location. I had to ask them about these the next day. No porter assistance was delivered either, maybe the rest of the staff were on lunch break, as there was only one female staff at the reception.
Breakfast spread was excellent even though guests have to walk to the restaurant located in the next building.
A disappointment was the delivery of an adaptor that took an hour to reach - after calling the second time to remind them! This should not be the case as speed of service is part of hospitality.
Carpet in the suite was horrendous as it has bad odour that linger in the stale suite. The hotel should look into this issue urgently. We had to buy air freshener just to tackle this issue. On the contrary, the scent on the common corridor, particularly at the lift lobby was too strong that it could make you nausea.
Being in the same industry, I am giving my feedback based on my observations. Hope the management will look into these areas in near future.
Having said all these, I would consider returning to the hotel if issues are looked into.
- Official Description (provided by the hotel):
- Within Bangkok's cosmopolitan Silom district (Only 5 min by walk to BTS Saladaeng station or MRT Silom station), Bandara Suites offers the warm hospitality of a neighbourhood inn yet with every advantage of a modern international hotel. Indeed many guests return year after year for Bandara's genuine personal touch. At Bandara hotel, we aim to bring you a warm, at-home feeling with the conveniences of a large hotel, all within easy accessibility to Bangkok's premier business district and some of its most popular tourist attractions. Right in the heart of Silom, and being one of the finest suite hotels, Bangkok is right at your doorstep. ... more less
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- Also Known As:
- Bandara Suites Silom Hotel Bangkok
- Bandara Hotel Bangkok
- Bandara Hotel Silom