DO NOT BOOK THIS HOTEL!!
My booking was for two nights.
I arrived in the area by Taxi at 9;45pm.
The SatNav let me directly to The Grand Hotel, which is nowhere near there Pinnacle.
After scanning the area for this hotel for over two hours and asking numerous people as to its location, I gave up looking and was forced to check into another hotel, at great expense. Even the Police couldn't tell me, despite my giving them the address in Thai Language.
The next morning, I eventually located the hotel and understood completely why I wasn't able to locate it the previous evening...It basically had two "Post it" sized Name stickers on it's front door, and little else to indicate its existence.
Totally undetectable in such a busy backstreet area at night.
The next morning, I explained to the manageress the reason for my "No Show" and was met with total hostility, ignorance and outright rudeness.
She insisted I pay for the previous evening, but her attitude was so unprofessional, I wasn't going to remain in the building and decided to check into another hotel instead.
I never ever complain about anything, however I am disgusted by the manageress' attitude and felt I needed to share my experience with you guys.More
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