We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Novotel Bangkok Sukhumvit 20
Nearby Hotels
USD 133
USD 122
Sheraton.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
USD 143
USD 113
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 119
USD 100
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
USD 226
USD 132
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 107
USD 73
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 240
USD 159
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 73
USD 66
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 148
USD 111
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 580
USD 531
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
The Peninsula Bangkok(Bangkok)
USD 290
USD 245
Priceline
View Deal
  • Free Wifi
  • Free Parking
Reviews (869)
Filter reviews
869 results
Traveller rating
504
282
55
12
16
Traveller type
Time of year
LanguageAll languages
More languages
504
282
55
12
16
Show reviews that mention
All reviewssky barsoft openinggreat hotelthe executive loungenice rooftop barfamily martkids clubasok btstuk tukfamily suiteglass wallexcellent breakfastthe main roadinfinity poolenjoyable stayspecial thanksf b
Filter
Updating list...
167 - 172 of 869 reviews
Reviewed 28 November 2017

This is a lovely hotel in a good, central location in Bangkok. The staff are very, very helpful and the rooms lovely. Beds are comfy and the whole hotel is done out to a very high specification. Breakfast is a generous and lovely buffet. Overall, an excellent experience and I would happily stay here again.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank biochemist_dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017

Good hotel with relatively small rooms. Nothing really to complain, except:
Being smokers one would expect fo find ashtrays in the smoking areas such as the pool terrace and on the terrace adjoint to the café. During day time one could ask for ashtrays at the pool but unfortunately there were none in the evening and morning. When asked for an ashtray on the café terrace while waiting for our driver we were told that only "guests" would be allowed to smoke here and were suggested to move to the driveway to smoke... We were guests of the hotel though and after a long discussion we finally got an ashtray...

Room Tip: higher level rooms
  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank BadmintonSt_Gallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSukhumvit20, General Manager at Novotel Bangkok Sukhumvit 20, responded to this reviewResponded 29 November 2017

Dear 'BadmintonSt_Gallen'

Thank you for your comments regarding your stay, and the availability of Ashtrays

We do try to find the balance between the requirements of smokers and non-smokers and as such in most areas have ashtrays available on request, however it should not be a difficult request to ask for an Ashtray, this is something we will definitely brief our team accordingly to make sure this instance remains isolated

Thank you for your comments, and allowing us the opportunity to always improve our services and facilities

Kind regards

Benjamin Krieg
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017

Had to book a hotel at short notice, funeral up-country. Arrived later that expected, 9hours late, room still available and staff very welcoming. Room as expected, lovely soft bed!!!!
Checked out early in the morning, so did not book breakfast, will stay again.

Recommend hotel for all types of travellers.

Room Tip: Rom upgrade is nice!
  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank BigDave933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017

Stayed at this hotel two weeks ago and liked it so much we came back again on the return leg of our journey. Check-in staff on the ground floor and Level 25 couldn't have been more helpful. We had a slight issue with our booking which they went out of their way to fix. The service during our stay was impeccable. We have found the perfect hotel for us. Floor 25 staff (Gift, Taylor and Frame), please don't leave. You are wonderful! You must stay at the Novotel Sukhumvit 20 until your retire.

Wendy and Rebecca

Room Tip: Ask for advice from the staff.
  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank 1Wendy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2017

Superb hotel one of the best in whole of Bangkok little pricey but it's all the worth. Very nice food staff is so helpful and cheerful. Location is Very Good just a few minutes walk from BTS you will all types of food as soon as you step out of the hotel. Just in front of the hotel you get the money exchange very very convenient. One of my top picks in Bangkok hands down.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Supriyo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews