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“recommended to my friends.”

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President Solitaire
Ranked #384 of 862 Hotels in Bangkok
Dhaka City, Bangladesh
Level 5 Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
“recommended to my friends.”
Reviewed 2 March 2012

When you will start thinking that your taxi driver may lost in this off road, you will find this hotel at last. After your registration as a hotel guest, they will give you a coupon to collect your welcome drink from the bar. It looks very strange to me, I am always used to get the welcome drink at front desk. My overall experience about this hotel is good.

I liked :

1. Price is affordable low for a longer stay.
2. Free cancellation policy with 24 hours notice only.
3. Free Wi-Fi in lobby and room.
4. Room is specious, well decorated.
5.Amenities are good standard.
6. Though in a off road, but still it is Sukumvit area, so finding some nightlife is easy.
7. Hotel offer free one way Tuktuk ride from hotel to Bumrungrad hospital and Robionson store.
8. Breakfast is not bad, but they can add few more European menu.
9. The vallet service and general staffs are wel behaved.

Little disappointments:
1. Front desk efficiency and attitude is not up to the mark. These guys should be more wel behaved and faster.

My over all experience about this hotel is good. Most of the staffs are friendly, helpful. They always greeted my little one when we were going out or coming back.

I recommended this hotel to my friends.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DhakaPagla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kennedy K, General Manager at President Solitaire, responded to this review, 17 March 2012
Dear DhakaPagla,

Good day!

Your feedback is valuable to us, and we thank you for sharing them through TripAdvisor.

President Solitaire always looks into good value for money for our guests, accompanied by warm and hospitable service by our staff. We thank you for recognizing our efforts and we are sure that your comments will prove useful to travellers around the worl looking for alternative accommodation in Bangkok.

We hope to welcome you back very soon to President Solitaire!

Kind regards,
Kennedy Kapulong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Lincoln, United Kingdom
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 February 2012

We booked a suite at the hotel for 2 weeks and as a regular vistor to Thailand all i can say about this hotel in general is selling something its not!!
1) Welcome drink?? ( No drink!)
2) Happy Hour? small selection of drinks...and no wine! and when we ordered the drinks the barman had to double check they where included in the price...10mins later..all i got was yes what do you want to drink? also by the way same barman..eating behind the bar..no a good look!!
3) Afternoon tea and coffee..well thats it...just a cup of tea or coffee!
4) Room serviced at about 4pm each day...?
5) Rooms old and worn and needs a refit

Now to top it all of whilst there my father in law became very ill and thus we had to fly back to the UK early, so i went to reception to explain and this is where is got even worse!
i was told i had to pay the full 2 weeks stay...wrong! i was then told i needed to put in writting the reason why we where gioing home (how bad is that)
No top managment came out to speak to me.. and the duty manager ( just smiled and shrugged his shoulders!)
And said he need to ask for a letter as the owner would want to know why we left early!!
the young girl behind the reception was the only person who agreed with me..but said there was nothing she could do to help.
the following day i spoke to another duty manger who could do noting but say he was very sorry..and then said we didnt have to pay anymore money..as we had given 24hrs notice!
Thats the responce i would expect..

Overall its a 2 star passing itself of as a 4/5 star they need to learn from other hotels around like the Landmark 5mins away who know what club floor mean!

for cheap and location its fine...now you will see a reply from the owner below... as he allways replys..strangly never to be seen in person and the replies are same same...avoid this place if you want something special.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank phillip c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kennedy K, General Manager at President Solitaire, responded to this review, 17 March 2012
Dear phillip c,

Warm greetings from President Solitaire!

We have investigated on the comments you have mentioned through TripAdvisor. It was a matter of miscommunication with the staff. With this, I would like to apologize for the inconvenience caused to you. We understand you got upset and we hope that we can make it up to you. The staff concerned was already reprimanded and given proper guidance to always follow proper hotel standard policies. Rest assured that your feedback shall not be taken lightly. My team is working on their respective departments, finding ways to resolve this issue.

We hope that you will give us another chance to be of service to you again.
Please do not hesitate to contact us anytime, let us know your requirements and we shall handle them in detail.

Sincerely,
Kennedy Kapulong
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bundaberg, Australia
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 February 2012

I loved staying there! Staff is very nice and helpful, the rooms are big, clean and have the feeling of luxury. Breakfast was great, pool area nice. One night we had room service and that was fast ,reasonable and very tasty. I look forward staying there again .

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vonni125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
1 review
Reviewed 22 February 2012

I and my wife stayed at the President Solitaire in Jan 2012, and we have to say that this hotel has very high service standards! The staff, including Chayut and the others, were exceedingly helpful in sorting out a piece of inadvertently swapped luggage at the airport, calling the Thai Airways staff to follow up and organising a quick trip to the airport. Additionally, the premium room was truly premium, and the complimentary breakfast was very good.

We are already planning a return trip!

Thanks everyone - and, again, a special thanks to Chayut and everyone else (sorry I don't remember all your names).

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level 3 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 February 2012

Amazing value for money.Touch of old world luxury.Couln't really fault anything about hotel,Large room with every conceivable amenity,very efficient & friendly staff,free local tuk-tuk a bonus and very good and varied breakfast.Would definately stay again.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about President Solitaire

Property: President Solitaire
Address: 75 / 23 Sukhumvit Soi 11, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit , Wattana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#122 Spa Hotel in Bangkok
#223 Luxury Hotel in Bangkok
Price range (per night): $84 - $810
Hotel Class:4 star — President Solitaire 4*
Number of rooms: 134
Official Description (provided by the hotel):
Standing in one of the hippest streets in Bangkok is the all-suite President Solitaire Hotel, offering all conveniences and comforts of living. Large suites and penthouses to relax and feel at home, a spa with sumptuous feel-good treatments, fine food in the hotel restaurant or suite, the perpetual energy of Bangkok's Sukhumvit Soi 11 with its exciting restaurants and chic nightclubs only minutes away. Each of the 126 suites and 8 penthouses has a spacious living area, a well-equipped kitchenette, and all the amenities to make a leisure or business trip a real pleasure. The BTS Skytrain Nana station and MRT Sukhumvit station are within easy walking distance, and we also provide a free tuk-tuk shuttle to the stations and to the famed Terminal 21. Central Embassy, Siam Paragon and CentralWorld, along with the renowned Bumrungrad International Hospital, and Bangkok's famous historic sights are all within easy traveling distance of President Solitaire Hotel. ... more   less 
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Also Known As:
President Solitaire Hotel Bangkok
President Solitaire Hotel And Spa
President Solitaire Bangkok

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