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Chris
Cairns, Australia

Great hotel in great location

Review of Furama Silom
4.0 of 5 bubblesReviewed 20 Apr 2019via mobile
Always one of our favourite places to stay in Bangkok. Silom is a great area with good restaurants and street food close by. Near to BTS stations and Night markets. The hotel staff are always friendly, helpful and attentive. Rooms are comfortable and the breakfast is an international treat.
Date of stay: April 2019
Trip type: Travelled with family
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FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this review
Responded 26 Apr 2019
Dear 91ChrisC91,

hank you very much for your feedback. We are pleased to know that you enjoyed the location and friendly service from Furama Silom, Bangkok. Thank you very much for your kind words about the excellent service. We look forward to the pleasure of welcoming you back soon.

Best Regards,

Panadda P.
Marketing Communications Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 20 April 2019 via mobile

Hotel on busy street with unassuming entrance and limited lobby space. There are several shops and  eateries nearby. Hindu temple, Ruen Thep within walking distance. Lumpini park is about 1.5 km from the hotel. We walked there. Well worth the visit. There is BTS skytrain station near the park. The whole place has a dated unkempt worn look. Lifts are good. Wifi is good, around 10 Mbps download speed most of the time, slow occasionally.
Our room on 11th floor was spacious, bath with just adequate shower. Balcony windows were locked and not able to open for safety reasons.
Breakfast on 2nd floor. Lots of choices but again pretty average fare. Tables as you enter is reserved and some inside too, but plenty of space to find seating.
Pool on 20th floor looks better in pictures than actual experience. All has tired old feel.
Staff at lobby understand English quite well.

Date of stay: March 2019
Trip type: Travelled as a couple
1  Thank KishoreS211
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this reviewResponded 26 April 2019

Dear KishoreS211,

Thank you for taking the time to share your review.Your feedback is essential in helping us improve our services and facilities.However, we do apologize for your disappointment with our room and facilities and will certainly look into the matter accordingly. We do look forward to welcoming you back soon.

Best Regards,

Panadda P.
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2019 via mobile

Located close to the BTS station which is useful. Also a 711 close by. Hotel was a little tired looking in the rooms. The buffet breakfast was amazing. Staff are very helpful and the rooms were cleaned impeccably.

Date of stay: April 2019
Trip type: Travelled with friends
Thank Katiegstravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this reviewResponded 26 April 2019

Dear Katiegstravels,

Thank you very much for your feedback. We are pleased to know that you enjoyed the breakfast at our hotel, convenience location, room cleanliness and service from staff are up to your expectation. We do look forward to welcoming you back soon.

Kind Regards,

Panadda P.
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2019

Nice hotel with good location. Spacious rooms with huge beds. Little old stylish but comfy and elegant. Nice swimming pool with an amazing view. We did not try food though cause the street foods and so many places to eat are around the hotel! good room service

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank sylwia d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this reviewResponded 26 April 2019

Dear sylwia d,

Thank you very much for your feedback.We are pleased to know that you enjoyed hotel location, special room size with comfortable bed in your room and our signature rooftop swimming pool and bar on 20th floor. We do look forward to welcoming you back soon.

Kind Regards,

Panadda P.
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2019

No breakfast for Indians. Only European & Thai Breakfast full of Beef, Pork Fish etc. Nothing for Indian Guests. Many Indian guests were adjusting with breads, juices & coffee. Not even a single dish for Indians. No Indian dishes were included even after giving a written request to F&B Manager. How sad could that be. During my stay it was found out this Hotel is owned by Indian Origin settled in Thailand.
The Room Toiletries & Tea Coffee were never refreshed during my 4 nights stay.
NEVER RECOMMEND THIS HOTEL TO ANYONE.

Room tip: If you crave for an Indian Dish for Breakfast. This should be your last choice.
Date of stay: March 2019
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank ayushayush
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FuramaSilomBKK, Public Relations Manager at Furama Silom, responded to this reviewResponded 26 April 2019

Dear LoveTravel428407,

Thank you for taking the time to share your feedback. We regret that we have not been able to meet your expectation during your recent visit. Please accept my sincere apologies on behalf of our entire staff and allow us to make the necessary adjustments to prevent this happening again.

It is our wish that you will give us another opportunity to welcome you back again in not so distant future.

Yours sincerely,

Panadda P.
Marketing Communications Manager

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Reviewed 26 March 2019 via mobile

Stayed here for 3 nights in March 2019, room 1007, on a b&b basis. Room was large with 2 beds and sofa area. Bathroom was adequate but dated. Air was temperamental and you cannot go out to balcony. Good tea and coffee facility along with fridge. Don't use mini bar, cross the road to seven eleven, it's cheaper.

Great walking distance to BTS and river boats as well as excellent food at Mamma Mia, well worth a visit.

Date of stay: March 2019
Trip type: Travelled with friends
1  Thank tanya c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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