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Reviews (3,345)
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1,041
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Reviewed 3 April 2018

We stayed for a night as we had an early flight to Vietnam the next day.

The positives:

Airport location is fantastic, literally up the escalator and across the bridge and you are at DM airport
Check in staff were polite and helpful
Food stalls outside the hotel offer great street food but were starting to close up at 9pm so be quick
7/11 outside, turn left and 2 min walk

Now the negatives:

The hotel has an awful sewage smell to it, we noticed this in the corridor on the 4th floor
Only food option was Henry J Beans onsite
Room was far too warm and couldn't get the aircon to go any lower
The place feels stuck in some 1980's (1990's at best) nightmare

The bare basics we require from a hotel is that it is clean, functional and allows us to get a good nights sleep and sadly this was not the case with this hotel. We really can not recommend anyone to stay here and it was one of the most expensive hotels we stayed at in our recent visit to SE Asia.

There is a lot of work for this hotel to do to improve upon as we felt let down by it and as such it would put me off staying at another Amari owned property in future

If I ever do another flight from DM Airport then I would find somewhere on the outskirts of Bangkok and get a taxi to the airport

Room Tip: Find somewhere else in Bangkok and get a taxi
  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank kristiankeogh76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SakkaraM, Manager at Amari Don Muang Airport Bangkok, responded to this reviewResponded 5 April 2018

Dear kristiankeogh76, Please accept my deepest apologies for all the shortcomings you experienced during your stay with us. Thank you for giving us this valuable feedback, which we will definitely be using to improve the experience we deiver to our guests. Once again, our deepest apologies for the inconvenience this has caused you. Hope to be fortunate enough to welcome you again. Kind regards, Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

I didn't have much experience during my stay with Amari as it was only one night. Overall, it is a good hotel with spacious room and close location to Don Muang airport. It is convenience for those who catch early morning or late flight at the Don Mueang airport.

  • Stayed: March 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank selviesinaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SakkaraM, Manager at Amari Don Muang Airport Bangkok, responded to this reviewResponded 5 April 2018

Dear selviesinaga, Thank you for your feedback on your stay with us. We are glad to heart that you appreciate with our rooms provided and thank you very much for highlighting the advantages of our location. We look forward to the pleasure of welcoming you back in the near future. Kind regards, Management.

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Reviewed 1 April 2018 via mobile

This place is for you! We had the unfortunate pleasure to stay here after Asia air was 2 hours late coming in. The hotel is very convenient, not very expensive, but it really does smell like urine. The room itself is pretty uncomfortable too. I guess for an airport hotel, you might expect this though.

On a side note, this airport is a NIGHTMARE. I would encourage anyone to avoid connecting flights here or allow 3 hours to do so. We had 4 flights go through DMK last month and all 4 were delayed substantially. The incompetence and inefficiencies are off the chart.

Stayed: March 2018, travelled as a couple
Thank Matthew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SakkaraM, Manager at Amari Don Muang Airport Bangkok, responded to this reviewResponded 2 April 2018

Dear Matthew P, I would firstly like to apologies for the less than satisfactory experience you had on your recent stay with us. Rest assured that these issues are being looked into and I intend to make sure they are promptly fixed. Heartfelt apologies once again, and hope we may some day have the chance to welcome you again. Kind regards, Management.

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Reviewed 1 April 2018 via mobile

Good hotel right next to airport so very great place to stay overnight between flights and dont need to worry about getting late for plane.
Have one meal in our room and it was good cant say more about hotel itself as we stay in there just for 1 night.

Stayed: February 2018, travelled with friends
Thank Piotr R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SakkaraM, Manager at Amari Don Muang Airport Bangkok, responded to this reviewResponded 2 April 2018

Dear Piotr R, Thank you for staying with us and also for your review of our property. We have well noted that you were especially happy with our meal. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Kind regards, Management.

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Reviewed 30 March 2018 via mobile

Model , clean , friendly hotel which is ideally located right next to the airport , literally 5 minutes walk from Don Muang Airport.

Staff are very helpful. Rooms are clean and well presented.

Swimming pool available on 2nd floor and plenty of eating places near by.

Would recommend.

Stayed: March 2018, travelled with friends
Thank IanWithington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SakkaraM, Manager at Amari Don Muang Airport Bangkok, responded to this reviewResponded 1 April 2018

Dear IanWithington, Sincere thanks for choosing to stay with us at Amari Don Muang Airport Bangkok, and for sharing this review. We are elated to hear that you thoroughly enjoyed your stay and we hope to see you again in the near future. Kind regards, Management

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