For Bed Sheet, when I woke up on my second day of staycation. I aware that the bed sheet was dirty and there was a smudges. I was quite sure that I didn't drink anything to make the smudge. So, I strongly doubt that the housekeeping prepare the dirty bed sheet to me. It was unacceptable.
For bathroom, I found that the tap in broken and leave the message for staff follow up when they do housekeeping. However, they ignored my message.
For parking, when I asked the staff for stamping the parking card. She could not give the clear explanation that the card was only valid in 10 minutes. She needed her colleagues to explain to me. I felt not really professional in the communication between staff and guests.More
- Free Wifi
- Free Parking