This is a great value hotel for the nice large sized rooms, reasonable breakfast, pool / gym etc but is let down by a few disinterested staff members and once again by TA members being ripped off from front desk attempting to charge for services offered free on their web site. We were offered a free one way car service from airport but this was denied by the front desk even though we had it in writing. Huge argument and eventually it was agreed to cancel. Went to check our bill before leaving and the charge was still shown. Another argument and charge again cancelled. Make sure you check every detail on your bill and keep all copies of correspondence.
The only bright spot was the top floor Club lounge where the service and staff are excellent. Reserve a better room and there are nice afternoon tea and evening drinks and canapes provided free. good location in a quiet soi with plenty of food and massage places around.More
- Free Parking