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78 - 83 of 239 reviews
Reviewed 6 October 2012

Scammed into booking this hotel by local travel agent, this should not even be called a hotel. On arrival was told hot water is only available for a few hours each day and would not be ready until the next morning. Decided to go out and asked reception to call for a shuttle we had already arranged. He did it an then proceeded to charge me for the local call without first telling me. Room looks nothing like the picture, was old and rundown with neon sign blinking through the window made sleeping difficult and bed was one of the hardest we stayed on during three week is in Asia. Would never recommend this place to anyone even for the price.

Room tip: We booked a different hotel a little further away by sky train but so much better. Viva garden had complimentary wifi, breakfast, pool and a much better room and staff. Absolutely would never recommend swan to anyone even for the price
Date of stay: September 2012
  • Trip type: Travelled as a couple
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1  Thank DRBrendanT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 September 2012

We will not stay at this hotel anymore. The room is clean but terrible. The only window in our room is facing other people room, we can't open the curtain. The price is overrated since we were conned by the travel agency at the airport who seems to sell us the room price for one night at 2300 Baht. Although the room price comes with free personal personal tourist guide package, but it was overprice since the tour was horrible and we have to pay for the places that we went. The hotel only provide hot water at certain hours and charging for wifi! seriously? The staff is not warm but they are quite helpful with our luggage. On top of that the location is not nice, because everything around the area were closed at night. We have to walk for more than 30mins to find food! (well there are restaurants around the area, but not Thai food and they are expensive). Overall its probably a good hotel for someone who is looking for a quite place to stay in Bangkok.

Date of stay: August 2012
  • Trip type: Travelled with friends
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Thank intan s
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 September 2012

Had first stayed in the Swan 25 yrs. ago and was surprised to still find it alive. Re-modeled to typical Thai style mid-class hotel. Staff was ok., if not very warm. Rooms rather large, pool also large enough for good swim after a hot day of sight-seeing. Price around 1000 Baht with soem bargaining, I prefer 2 beds to lay out my stuff.
Breakfast just ok. But can't expect much more for that price.
Overall good value. Please add free WIFI, common...

Room tip: Try to get back of building for front price!
Date of stay: August 2012
  • Trip type: Travelled with friends
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Thank Clara O O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 August 2012

We stayed as part of a big group and the hotel was very nice. We got to the hotel and there appeared to be a mix up with our original reservation as we had previously booked over the phone the day before. However on arrival they sorted all 15 of us in rooms of a good quality. The rooms were a decent size, very clean and modern.

The bathroom was very bright and again clean. The hot water only works during certain timings but this wasnt too much of a problem. I think it comes on about 4 hrs in the morning and then the same in the evening.

We had dinner and breakfast here and both times the food was lovely so no complaints there. Dinner in particular was very nice. The restaurant is small however so I am not sure how they would accommodate all the guests if they wanted to eat breakfast there. There are a few more seats and tables outside the restaurant with a view of the swimming pool.

We didnt have time it try the swimming pool so I cannot comment on it but it looked clean.

Wifi is chargeable, I think it was something like 200 Baht for 12 hours. You need to log onto the website and add a code then when you are not using it log off, I have only ever seen this at one other hotel before in Paris and it can get a little annoying at times.

The hotel is in a great location in order for you to explore Bangkok.

Overall it was a great stay and I have no complaints whatsoever!

Date of stay: August 2012
  • Trip type: Travelled with friends
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Thank Fums
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 August 2012

I spent about 2 weeks overall at the Swan during Jan./Feb. of this year. It was a tad overpriced but not distressingly so. Rooms are OK, decent pool, small restaurant with a small bar (closes about 2200), and a small internet cafe (but you will be charged extra by the hour or half hour). Overweight, out of shape barbarians beware-there are no elevators! Some of the staff speak passable English and I think one member spoke a little Japanese. My biggest language issue, as a native English speaker, wasn't with the staff. It was with the well-heeled, arrogant European non-native English speakers who were sometimes demanding & abusive in speaking with the poorly-paid Thai staff. Hell, I couldn't understand their English at times - how did they expect these poor Thais to do so?

For budget, backpacker travellers coming into Thailand (via Bangkok) for the first time, I might suggest this: spend the first two nights at the Swan and then get a budget hostel place or go to wherever you're going to (e.g. the south beaches).

Date of stay: January 2012
  • Trip type: Travelled solo
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Thank JhongliCanuck
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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