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MORR5MIC
Sydney, Australia

Comfort assured

4.0 of 5 bubblesReviewed 4 Sept 2012
Return visit and room 2509 was looking and smelling Grande. Our first night was in a smoking room - not our choice, and with persistent requests our booking request for non smoking was fulfilled. Again, the apartment offers it all and, it all works. Breakfast in the Coconut room provides sufficient choice, although the ambience without windows doesn't entice you to linger longer. Exemplary waiter service provided by Chai highlighted the start of each day, the boy zoomed about the floor, attending to patrons who failed to notice all that he did, including adjusting the tv angle when my partner couldn't quite see it. Pool and gym are under utilised, so plenty of space to work out, willing instructors available to assist wherever.
Date of stay: August 2012
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this review
Responded 7 Sept 2012
Thank you for your kind recommendation.Your kind recommendation are very appreciated, I will bring your suggestion to rectify our hotel and share your comment to our all staffs in order to enhance them to try harder to improve and to make your next stay with us as much enjoyable.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,049)
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Reviewed 3 September 2012

Stayed at this hotel a few years ago when it was relatively new and I'm quite impressed with it's condition during my two recent company trips this year. The rooms are as fresh as ever, the complimentary breakfast is fantastic and the staff are very pleasant. Well, except maybe for that one cook at the egg station who was texting on his cellphone and looked like he was really bored with his job (this was last August 24 2012).

I love it's proximity to the Big C, MBK, Central World and other shopping destinations. I would recommend taking the BTS, tuktuk or those riding pillion on those motorcycle taxis though. You know what they say about Bangkok traffic.

Next time I go back to Bangkok, this is the place to stay! On r & r with the family of course.

Room tip: Choose a room that has a view of the golf course and stay away from the ones near the elevator.
Date of stay: August 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank deputy_tom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this reviewResponded 7 September 2012

I am glad to heard that you are enjoy to stay with us.We are looking forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2012

My wife & I stayed here in late August this year. The impressive foyer was a good indication that the hotel was of a high standard. Our room had an excellent view over the racecourse & city and all the staff were friendly & helpful. The breakfast was very good, offering both European & Asian choices. The hotel is conveniently located near to the sky train & central shopping districts. We had nothing to complain about and would definitely stay here again in the future.

Date of stay: August 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Clayton C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this reviewResponded 7 September 2012

Thank you very much for your kind recommendation. Your kind supports are always
and gratefully appreciated. And we are looking forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2012

This hotel is ideal for families. The rates are reasonable, the rooms are big and clean and the beds are comfortable. However, it has no direct access to the skywalk. On rainy months, like August, one can get stuck in the hotel, unless you don't mind walking in the rain or taking a cab, only to be stuck in the Bangkok traffic.

Date of stay: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Justinajep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this reviewResponded 7 September 2012

Thank you for your kind recommendation.Your kind recommendation are very appreciated, I will bring your suggestion to rectify our hotel and share your comment to our all staffs in order to enhance them to try harder to improve and to make your next stay with us as much enjoyable.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2012

Lovely suites. We stayed for two nights from the 14th - 16th of August in suite 1009 and I must say the suite is large and beautiful with a lovely view of the golf course.

There are a few things I would like to point out which I hope the Management will look at improving upon.
1. Room service is rather poor. The way the food is brought to the room is really disappointing. No napkins and the presentation is worse than a two star hotel.
2. Should be a little more generous with the drinking water. Two small bottles per day????

In spite of the flaws, we are coming back for an additional three nights as we enjoyed staying here.

Room tip: I would certainly recommend the hotel. Great location and close to the Sky Train station.
Date of stay: August 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ravi T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this reviewResponded 7 September 2012

Thank you very much for your kind recommendation to our hotel and our service.
I already bring your recommendation cause with room service to dicussed with
Restaurant Manager to improve our service to meet your expectation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2012

We arrived at the Centerpoint after arriving on an evening flight. The lobby area was welcoming with complimentary hot drinks and iced water available and the check-in was very quick and efficient.
My family (2 adults, 2 children) stayed in a grand suite which was adequate for us - the washer dryer was particularly useful. The only thing I found disagreeable was after requesting 2 extra towels being charged 100 baht per towel (I gave never been asked to pay for extra towels in a hotel before).
The breakfast room was as other reviewers have advised - plenty of food - but very noisy and busy if you arrive after 8.30am. On the morning we checked out we went for breakfast at 6.10am and it was much quieter.
The facilities in the hotel which we used were the gym and the pool. The pool is a nice size and includes a jacuzzi, whilst the gym was well kitted out.
The location of the Centerpoint is excellent - a few minutes walk from the BTS and from the big C.
In general this is a nice hotel and I would not hesitate to stay here again.

Date of stay: July 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Eastmidlander247
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pongsak W, Resident Manager at Grande Centre Point Hotel Ratchadamri, responded to this reviewResponded 17 September 2012

Thank you very much for your kind support to Grande Centre Point Hotel & residence Ratchadamri. I am very glad to heard that you appriciated with our hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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