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“Grand hotel, expensive, but worth it”
Review of Grand Hyatt Taipei

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Grand Hyatt Taipei
Ranked #32 of 570 Hotels in Taipei
Certificate of Excellence
Richmond, Virginia
Level Contributor
203 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Grand hotel, expensive, but worth it”
Reviewed 1 March 2012

All I can say is this place has more marble than Greece. Always kept 100% clean, the service was absolutely great, anything you wanted, the staff would try to accommodate. The food was tremendous, whether it be the breakfast, or the buffet at night. The rooms are a bit small for such a luxury hotel, but again, this place truly is very elegant in every sense of the word. The ambassador for myself and several other co-workers was Ling, one of the assistant managers. She was great throughout and I can't say how welcoming she was and every day it seemed she had a smile and joke to tell. The long three month stay was enjoyable because of people such as her and such a majestic, modern hotel we were lucky enough to stay in.

Room Tip: Stay on one of the top ten floors and you won't be able to complain about any view you may get...
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  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1alwaystraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (281)
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English first
New York City, New York
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 February 2012

I stayed here for a meeting and the overall experience was solid. Rooms were clean, comfortable but bit a small and not optimally user-friendly. Room lights,TV and phones were very confusing to use but plenty of outlets at the desk, at least. Staff were very professional and accommodating, for example providing a last minute breakfast to-go because of our 6 am checkout. On the other hand, the inclusive breakfast was exceptional in the variety of Western and Asian choices, and food quality and freshness. Best I've ever eaten!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hepadoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zhongli, Taiwan
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 February 2012

No question - the rooms and facilities are 5-star.
But their attitude is just HYATT ... They wouldn't let me check in at 1pm - even I am sure that another travel-group checked out early morning - and the rooms should be available.
They charge additional fee for Internet per hour and don't provide wireless internet for phones or tablets. For a small travel group they offered me ridiculus cancellation terms - they wanted 80% payment if cancelled 2 weeks before arrival. And the prices are far too high for Taipei. After I had another bad experience in a Hyatt hotel in India - I will avoid this arrogant hotel-chain in the future.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tobias R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
67 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 15 February 2012

Grand Hyatt Taipei is a well-maintained establishment, as what you would expect from the Hyatt chain. Its convenient location is a huge plus, with many sites of interest nearby: Taipei 101, world trade center expo halls, city hall, and Sun Yat-Sen Memorial Hall all within walking distance. Rooms are comfortable and there's a variety of good food for breakfast. Professional service.

Room Tip: try to upgrade to club-level rooms on 20th-25th floors if you can.
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  • Stayed February 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank ppqq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 February 2012

I have always stayed at Grand Hyatt whenever I'm in Taipei .

We arrived very early but was allowed to check in - no problem at all. Checking in was fast and pleasant. The staffs in the hotel are all friendly and very helpful. Concierge arranged for phone charger when I realized I forgot to pack one. The lady at the gift shop downstairs was very helpful and gave me directions to the nearest pharmacy when I needed to get some medications. They are always smiling and acknowledging us when we walked pass.

The lobby of the hotel is very grand with big chandeliers and big Christmas tree ( we were there around Christmas) The hotel is well maintained although you can tell that it is getting a bit old.

The rooms are very big, we can easily fit 3 beds and still have plenty of room to walk around. The bathroom has all the amenities and we were given 3 bottles of water everyday. As I was travelling with a 4 year old, they also provided cute little toiletries for her.

The hotel is located right opposite Taipei 101 with a connecting bridge and covered walkway all the way to Mitsukoshi Department Store. Very handy as it was raining when we were there.
There is a supermarket opposite the hotel in 101. Bought all our snacks and drinks there. I did not eat at the hotel this time as I preferred to venture out for my meals. There are plenty of good restaurants as well as cheap food within walking distance from the hotel.

Taxis are cheap in Taipei and it is easy to get one. I prefer travelling everywhere by taxis with kids in tow so I don't mind even if there are no near metro stations around here.

Grand Hyatt would be the choice again if I'm back in Taipei!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cckkash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Taipei

Property: Grand Hyatt Taipei
Address: No.2 SongShou Road, Xinyi District, Taipei 110, Taiwan
Region: Taiwan > Taipei > Xinyi District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Taipei
#13 Luxury Hotel in Taipei
#26 Romantic Hotel in Taipei
#29 Family Hotel in Taipei
Price range (per night): $300 - $507
Hotel Class:4.5 star — Grand Hyatt Taipei 4.5*
Number of rooms: 853
Official Description (provided by the hotel):
Grand Hyatt Taipei is a luxury Taipei Hotel which anchors the city's most vibrant commercial centre in the Xinyi district. Adjacent to Taipei 101 Mall and Financial Tower, this Taipei 5 star hotel is conveniently linked to the Taipei World Trade Centre, the Taipei International Convention Centre and the Exhibition Halls.The grandeur of the atrium lobby, entrance and driveways projects the luxurious image of Grand Hyatt Taipei, where the design concept is centered on embracing the local culture. while also offering grand, luxurious and innovative style.The hotel's guestrooms and suites have a residential ambience offering scenic views of Taipei 101, the mountains and Taipei city, while our Grand Club rooms provide added luxury and personalised services. The residential, apartment-style suites on the top floor of the hotel provide distinct and exclusive accommodation, as well as stunning views over the city. Grand Hyatt Taipei is a city hotel that offers a variety of culinary choices in its multi-cuisine restaurants and bars. Food and beverage options include Chinese seafood and grilled US prime steaks. Visitors can also unwind in relaxing and luxurious bars. Grand Hyatt Taipei is home to extensive meeting and event facilities, including a magnificent pillar-free Grand Ballroom and the grand residence, Taipei's unique residential-style multi-event venue. All venues are professionally equipped and the hotel can host any event, from a private seminar for eight to a large convention for 1,200. Grand Hyatt Taipei also offers the best in luxury hotel recreation, including two 24-hour gymnasiums and an outdoor heated swimming pool. ... more   less 
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Also Known As:
Grand Hyatt Taipei Hotel Taipei
Taipei Grand Hyatt
Hyatt Taipei
Taipei Hyatt

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