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Zenish V

Restaurant

Review of Ariya Hotel
3.0 of 5 bubblesReviewed 8 Nov 2018via mobile
Hotel is good, room is spacious.
Restaurant service is very poor. For vegetarian people that's a lot of problem because there is no roti no vegg curry and no buttermilk no curd .
And also the quantity of the available food is too small.
The desert was vanilla ice cream with browny but when I had asked for the same at 9.00 p.m (the restaurant timing was 7.30 p.m to 9.30 p.m ) i was informed by one of the restaurant guy that it is empty but when I complain about the same at reception then they offer me the ice cream . It is bad for such a good hotel.
So 3 star for the same.
Date of stay: November 2018
Trip type: Travelled with family
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Kjtenzin, Guest Relations Manager at Ariya Hotel, responded to this review
Responded 12 Nov 2018
Dear zenish

Thank you for your review and your observation has been shared with the concern departments and your problems will be definitely be looked into.

We hope you do visit us again.

Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (152)
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33 - 38 of 152 reviews
Reviewed 9 November 2018

The food and service is amazing, we are going to book again with this amazing hotel.
The sales managers are very supportive during my visit, the hotel is having 2 Banquets ideal for conferences and meetings, the room size is really big.

Room tip: All rooms are good, very big
Date of stay: November 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
2  Thank Jayis V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kjtenzin, Guest Relations Manager at Ariya Hotel, responded to this reviewResponded 12 November 2018

Dear Jayis

Thank you for your input and such words of encouragement goes a long way in motivating the team.

We hope you do visit us again and stay with us.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018

We stayed here for 3 nights during a tour of Bhutan. The rooms are very large, ours even had a dining table. The beds were comfortable, but while not the hotels fault, you do need earplugs because of the dogs that bark throughout the night. Luckily, we were pre-warned and made sure that we had earplugs with us. Also, late night revelers on weekends adds to the noise at night. Our room overlooked a kiddie park that also must have been used by young adults in the evening.

Our stay included breakfast and dinner at the hotel. Breakfast was good, but dinner was pretty repetitive. Each night we were faced with the same protein choice - wok chicken. It would have been nice to have the menu vary a bit.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank newmexone
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kjtenzin, Guest Relations Manager at Ariya Hotel, responded to this reviewResponded 8 November 2018

Dear Ellen
Thank you for staying in Ariya and we have noted your comments and will ensure that the menu henceforth is not repeated.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018

Big rooms, enough space, get everything what you want in the room, and the bathroom to. Very wide windows, so if you get a room in the "cool" side, you can watch Thimpu at night, that was very memorable. I sit on my sofa and see the lights of Thimpu.

So I can tell a lots of positive things about the hotel, but there are some negative, at the hall, and the corridor is very noisy, and the "cool" side view of the hotel is close to a wooden factory, so if you want to sleep a lot at the morning, you will be awake about the wooden manufactury... Sorry, that is a truth. Breakfast and lunch is okay, got local foods, and beer, etc

Room tip: Ask a city view room!
Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank traveliguana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kjtenzin, Guest Relations Manager at Ariya Hotel, responded to this reviewResponded 2 September 2018

Dear traveliguana

Thank you for your review and in regard to the wooden factory it must be the construction going on nearby which is just temporary and now is nearing completion.

We hope you do visit us again.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2018

On our 5 days Bhutan farm trip I stayed here with my 2 other friends. It was nice hotel located middle of city. They offer great breakfast, fitness, finest amities on the room. They have very well trained staff include on front office. Most of staff even speak Nepali felt like home country. Highly recommended this hotel for traveler to Thimpu.

Date of stay: June 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
3  Thank Kchhatra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kjtenzin, Guest Relations Manager at Ariya Hotel, responded to this reviewResponded 5 July 2018

Dear Kchhatra

Thank you for your review and your kind words goes a long way in encouraging the staffs to perform better.

We hope you do visit us again.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2018

Three of us stayed in this hotel for two night. The hotel is located very well, The rooms are very clean and comfort. Breakfast is an excellent. Staff are friendly and helpful, Two apple desktop in lobby for guest use. Friendly Check in and Friendly Check out. The only thing the loundry service is bit over price,

Room tip: Our Room was 406 and 407
Date of stay: June 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Subkc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kjtenzin, Guest Relations Manager at Ariya Hotel, responded to this reviewResponded 30 June 2018

Dear himst53

Thank you for your review and appreciate you taking the time to write your views. Such write up goes a long way in motivating the staffs to perform better.

We hope you do visit us again.

regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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