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Reviews (202)
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Reviewed 7 January 2020

We stayed at Gakyil during out Bhutan tour and are fully satisfied with the facilities, service and hospitality. The hotel is very clean with good heating facility. Staffs are very helpful and courteous. Location is very good and walkable to main city center with lot of restaurant and shopping options.

Date of stay: April 2019
    • Value
    • Sleep Quality
    • Service
2  Thank apurba_samanta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Viraj_Gurung, General Manager at Gakyil, responded to this reviewResponded 19 February 2020

Dear Valued Guest,

We are honored to receive such a wonderful review of Gakyil. Thank you for taking the time to share your wonderful experience with us.

My team is thrilled to know that with their warm services they were able to weave the Gakyil charm into your stay.

We look forward to welcome you back soon once again.

Best Regards,

Viraj Gurung.

General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2020

I had booked a room in the hotel from 23rd December to 25th December 2019. Due to my personal regions, checked- in on 24th December 2019 evening. They gave a good room to us. Tea was severed as welcome drink. They also put on the heater as it was freezing cold. Dinner was quite delicious. The problem started as there was no hot water. We rang up several times but all in vain. We had to checkout at 9:00 am for Punakha. They wanted to shift us to another room around 8:30 am which was quite embarrassing for us.
My son who is 13 years old was stunned to see the display for the guests. I think people don’t come to Hotel Gakil to take away their used bed sheets, towels etc. It’s a humiliation for the guests of the hotel.

Ruther than advising your guest how to use the windows, why you people don’t repair them and show your better understanding.

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank cmandal1976
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2019 via mobile

The main attraction of Gakyil is its location. Excellent accessibility, nice rooms, good options on food, courteous staff and we had a great view of the stadium where the National Day celebrations of Bhutan were held. Overall, totally recommend it.

Date of stay: December 2019
Trip type: Travelled with family
Thank kusumikag2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2019

Visited Thimpu with my wife in December 2019. Stayed at Gakyil in Thimpu. Rooms quite spacious and food was excellent. We stayed at top floor and the view was awesome of clock tower from our room.my special thanks to Pema Zangmo who helped us
to enjoy our trip happily .
A must visit place to stay in thimpu.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank Kapillucknow1989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Viraj_Gurung, General Manager at Gakyil, responded to this reviewResponded 12 December 2019

Dear Valued Guest,

Your generous review of Hotel Gakyil is much appreciated. Thank you for being our guest and giving us the opportunity to be of service to you.

It is a pleasure to read that your stay at our hotel was memorable and a success. My young team is very happy to learn that they have lived up to your expectations especially our very experienced
Pema Zangmo, who makes sure guests discover the best of this vibrant capital and take back fond memories of it.

Team Gakyil looks forward to many more opportunities of welcoming you back to the Thimphu soon again.

Best Regards

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Reviewed 4 December 2019 via mobile

Stay at the hotel is quite comfortable with spacious rooms and nice view of buddha point/clock tower from higher floor rooms. Great hospitality and special mention to Rachel for helping us out, just the food was quite okay and needs improvement.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank RuksarAnees
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Viraj_Gurung, General Manager at Gakyil, responded to this reviewResponded 12 December 2019

Dear Valued Guest

Thank you for sharing your recent stay experience of Hotel Gakyil and being our guest.

Am very delighted to read that our reservation team Rachel was able to assist you all the way during your stay with us.
However we apologize for not able to meet your expectation on the food and we shall certainly look into improving our food.

We look forward to welcoming back soon to Thimphu.

Best Regards
Viraj Gurung

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