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Connie Y
Singapore, Singapore

Excellent customer service and cosy stay

5.0 of 5 bubblesReviewed 6 Dec 2023via mobile
Such a friendly, humble and lovely customer service team from the reception counter, restaurant and housekeeping, Everyone is taking good care of us during the 3 nights stay at LM Thimphu. Special thanks to Choki Wangchuk, the Master chef of Latest Recipe & his team for preparing all the delicious meals and cakes for us. We never forget to thanks all the beautiful ladies staff who make our stay comfortable and pleasant. Really grateful for the sweet memories. Highly recommended to stay at this hotel!
Date of stay: November 2023
Trip type: Travelled with family
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Le Meridien Thimphu, Marketing at Le Meridien Thimphu, responded to this review
Responded 9 Dec 2023
Dear Yee,

Kuzuzangpola from Le Meridien Thimphu!

Your heartfelt review has truly made our day! We are overjoyed to learn that your stay with us was filled with the warmth and exceptional service that our team strives to provide. Your kind words of appreciation for Choki Wangchuk and the Latest Recipe’s team are truly touching. We sincerely appreciate the sweet memories you've shared with us.

As we eagerly await the opportunity to welcome you back for more delightful experiences, please feel free to share any specific preferences or requests for your next stay. Your satisfaction is our utmost priority.

Once again, thank you for choosing Le Meridien Thimphu!

Regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (492)
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Reviewed 5 December 2023 via mobile

We had an amazing stay at Le Meridien Thimphu. The hotel staff were so welcoming to us and attentive to our needs. We would especially like to commend Deki Tshomo (front office), Deki Yangden (food and beverage), and Karma Lhamo (food and beverage) for their exceptional service and warm hospitality. Without them, our stay wouldn’t have been so memorable! Thank you for taking care of us ❤️

Date of stay: December 2023
Trip type: Travelled with family
Thank Qian Hui L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Thimphu, Marketing at Le Meridien Thimphu, responded to this reviewResponded 9 December 2023

Dear Hui,

Kuzuzangpola from Le Meridien Thimphu!

Thank you for your heartfelt review! We're overjoyed to hear that your stay with us was wonderful and that Deki Tshomo, Deki Yangden, and Karma Lhamo in particular delivered outstanding service that made your stay memorable. We'll make sure to convey your kind words to them, as your feedback inspires us to maintain our commitment to exceptional service.

We eagerly anticipate the opportunity to welcome you back for another delightful stay! If you have any specific preferences or requests for your next visit, please feel free to share them with us. Your satisfaction is our top-priority.

Once again, thank you for choosing Le Meridien Thimphu!

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2023

Excellent Hotel, Excellent Staff, The Le Meridien Thimpu Hotel is in the heart of Thimpu city, excellent 5 star hotel with top notch servcies! the rooms are comfortable, the heated swimming pool is nice and relaxing. the dinning experience for Dinner and Breakfast was absolutely fantastic with so many veg options to choose from! the team at restaurants simply say "Yes" and "Certainly" to all our requirements!

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank AgrimShah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Thimphu, Marketing at Le Meridien Thimphu, responded to this reviewResponded 29 November 2023

Dear Mr. Shah,

Kuzuzangpola from Le Meridien Thimphu!

We extend our heartfelt gratitude to you for graciously sharing your delightful experience with us. It brings us immense joy to learn that your stay was marked by the impeccable service of our dedicated staff, the comfort of our well-appointed rooms, and the exquisite culinary adventure featuring an array of vegetarian options to your delight.

At Le Meridien Thimphu, our commitment is to craft memorable and enjoyable moments for our guests, and it brings us great satisfaction to know that we succeeded in making your stay truly special. Your feedback is truly invaluable, and we are thrilled to have been a part of creating a wonderful experience for you. We eagerly anticipate the opportunity to welcome you back for another outstanding stay in the future.

Should you have any specific suggestions or preferences for your next visit, please do not hesitate to share them with us. Your satisfaction remains our utmost priority, and we are dedicated to exceeding your expectations.

Once again, thank you for choosing Le Meridien Thimphu.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2023 via mobile

Neat & Clean Rooms & Bathrooms with all necessities. Very very courteous staff , soft spoken & prompt in dealing with our special requests. Food was Goooddd..
Our special thanks to the chef.

The hotel is in the middle of town so market is accessible easily.

We were a group of 7 and each one enjoyed their stay. Thanks to the entire management.

Room tip: It’s in the middle of town so don’t expect a great view of Mountains.
Date of stay: November 2023
Trip type: Travelled with friends
Thank ShailajaR27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumitra Sharma, Marketing at Le Meridien Thimphu, responded to this reviewResponded 13 November 2023

Dear Shailaja,

Kuzuzangpola from Le Meridien Thimphu!

Thank you so much for taking the time to share your wonderful experience with us. We are delighted to hear that you and everyone in the group enjoyed the stay at our hotel and that our rooms, bathrooms, and amenities met your expectations. It's heartening to know that our staff's courtesy and prompt service, as well as the delicious food prepared by our chef, added to the overall positive experience. We will be sure to pass on your special thanks to them.

We are thrilled to have had the opportunity to host you and your group, and we look forward to welcoming you back for another enjoyable stay in the future. Once again, thank you for choosing Le Meridien.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2023

1 . Today’s Pumpkin soup was very delicious made by
***Sonam Tobgay
2. And greek salad was very yummy made by
*** Tandin Namgay
Thank you chef **

I like breakfast also and service was also good nice experience we enjoyed a lot with family

Date of stay: October 2023
Trip type: Travelled with family
Thank Mona P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumitra Sharma, Marketing at Le Meridien Thimphu, responded to this reviewResponded 25 October 2023

Dear Mona,

Kuzuzangpola from Le Meridien Thimphu!

Thank you so much for your kind words and feedback about your experience at our hotel. We're thrilled to hear that you enjoyed the pumpkin soup made by Sonam Tobgay and the Greek salad prepared by Tandin Namgay. Our chefs take great pride in crafting delicious and memorable dishes, and we'll be sure to pass on your compliments to them.

We're delighted to know that you also had a wonderful breakfast and had a great time with your family. We strive to create a welcoming and enjoyable atmosphere for all our guests, and we're pleased to hear that your experience was a memorable one.

We look forward to hosting you again in the future, and we'll be sure to keep up the high standards that you've come to expect.

Once again, thank you for choosing Le Meridien Thimphu. If you have any specific suggestions or preferences you'd like to see in your next visit, please feel free to share them with us.


Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2023 via mobile

Our 5 night stay here started with a warm welcome with a white scarf. The room is huge and I swear the housekeeping fairies and come and straighten things out every time I leave the room, it’s impeccable organization. We have used the steam and sauna every day. There’s indoor pool as well.

The restaurant Latest Recipe serves a wide spread of items for breakfast buffet. Every meal there is tasty and we had dinner there every night and we have ordered items that are not on the menu but they still oblige. The biryanis (lamb & chicken) and all the curries are delicious - most favorite is Lamb Nihari I had on our last night. Location is great with beautiful view from room. The service is where they excel too - if I walk in with any bag in my hand, some is always running to the door to take it from my hand and bring it and put it in the room. Anything you ask for, they figure it out for you.

We attended Thimphu Tshechu festivities and I bought a traditional outfit to wear for the last day of the festival. As soon as they heard that, I was offered help to put it on. I would have been clueless otherwise. Everyone we encountered is courteous but a few stand out - Namgay who helped with the outfit, Anurag always fulfilling our off the menu requests, Khentse taking care of us at restaurant - she’s always working and Dampei f&b manager, Sonam for setting our foot bath, Singay for always running to the door and helping with our stuff. Everyone that works here made our stay extra special. Hope to visit again soon.

Date of stay: September 2023
Trip type: Travelled with friends
1  Thank TourWorld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sumitra Sharma, Marketing at Le Meridien Thimphu, responded to this reviewResponded 30 September 2023

Dear Sir/Madam,

Kuzuzangpola from Le Meridien Thimphu!

We are deeply touched by your heartfelt review! It warms our hearts to hear that your 5-night stay was filled with wonderful experiences. From the warm welcome to impeccable room service, steam & sauna sessions, and the indoor pool, we're thrilled you enjoyed it all. Our team at Latest Recipe is delighted that you relished our breakfast buffet and off-menu delights, especially the mouthwatering biryanis and Lamb Nihari.

Our exceptional service is a point of pride, and we're thrilled to hear about your positive interactions with our team members, including Namgay, Anurag, Khentse, Dampai, Sonam, and Singay. They truly go above and beyond to ensure guests have an extraordinary stay. We will certainly convey your appreciation to them. Thank you for choosing Le Meridien Thimphu. We can't wait to welcome you back for another unforgettable experience.

Regards,

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