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All reviews post card beautifully appointed hotel indoor pool a wonderful stay personalized service great ambience boutique hotel icing on the cake will visit again sitting area amazing hotel bhutanese style postcards valley chef tj hospitality
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Reviewed 13 February 2024

Impeccable food and service. Beautiful establishment, versatile. An experience everyone should have with family,friends or just alone. U
Very hospitable. Cheers to the establishment for an inclusive experience and thank you so much.

Room tip: A book and swimming gear is all you need to take along and of course your family.
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Nynlo D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Postcard Hotel The Postcard Hotel, Owner at The Postcard Dewa Thimphu, responded to this reviewResponded 4 weeks ago

Dear Ms. Kuenzang,

Thank you so much for your glowing feedback! We're delighted to hear that you had such a wonderful experience at our establishment. Providing impeccable food and service, along with creating a beautiful and versatile atmosphere, are top priorities for us. We strive to ensure that everyone feels welcome and included, whether they're dining with family, friends, or enjoying some solo time.

Your appreciation means the world to us, and we look forward to welcoming you back again soon!!

Warm Regards,

Temjen Ao (TJ)
Resort General Manager

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Reviewed 8 February 2024

Thi trip was one of the best trips for me which especially included the hospitality of The Postcard Dewa. Every staff was so attentive, caring and sweet. They set the bars very high in their area of work. I have never felt so much at home. From food to care to convenience: everything is there.

If you are someone looking to heal, connect and experience the warmth of life please chose The Postcard Dewa. Chose this place if you are planning to go to Bhutan. This is an experience one must definitely have.

I love this place so much that I am happily taking out time to genuinely write a feedback out of gratitude for the wonderful experience and time I had there.

And I repeat, I had the best time at The Postcard Dewa and I look forward to visiting the place again very soon.

How does it get better than this and what else is possible? ✨🥰🌱

Room tip: Please visit the place and enjoy every bit of experience and the food. It’s fresh. It’s high vibrational and it’s super awesome. Go healthy.
Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank NorthStar07663248062
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Postcard Hotel The Postcard Hotel, Owner at The Postcard Dewa Thimphu, responded to this reviewResponded 4 weeks ago

Dear Ms. Meenakshi,

Thank you so much for your glowing feedback! We're thrilled to hear that your experience at The Postcard Dewa was one of the best trips you've ever had. It's truly heartwarming to know that our team's hospitality, attentiveness, and care made such a positive impact on your stay. Creating a welcoming and homely atmosphere for our guests is our top priority, and we're delighted that you felt so comfortable and at home during your time with us.

We're also thrilled that you found everything from the food to the care to the convenience to be exceptional. Ensuring that every aspect of your stay exceeds your expectations is incredibly important to us, and we're delighted that we were able to provide you with such a memorable experience.

Your recommendation means the world to us, and we're honored that you would encourage others to choose The Postcard Dewa for their Bhutanese experience. We truly believe that our property offers a unique opportunity for healing, connection, and experiencing the warmth of life, and we're thrilled that you feel the same way.

We're genuinely touched that you took the time to share your feedback out of gratitude for your experience, and we can't wait to welcome you back to The Postcard Dewa very soon. We're committed to continuing to provide you with the best possible experience, and we're excited to have the opportunity to exceed your expectations once again.

Thank you for choosing The Postcard Dewa, and we look forward to seeing you again soon!

Warm Regards,

Temjen Ao (TJ)
Resort General Manager

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Reviewed 8 February 2024

We stayed at Postcard Dewa when we were in Thimphu, and they really set the bar very high for the rest of our trip's hotels! We were pampered so much by the staff; everyone really paid attention to guests and went beyond "service!"

Special mention to:
- The general manager, TJ, whose handwritten card gave us a very welcoming impression when we arrived. We met him later and found him to be thoughtful and insightful. We find that how well the hotel is managed reflects his ability to lead the team.

- The executive chef, Harsh, is an even more gracious host. We met him during the first night when we were welcomed to the hotel, and over the next days he prepared sumptuous feasts for us. First meal was very memorable - a mix of local Bhutanese stews and curries. Second dinner was just as special - different momo dumplings and noodle soup. Thank you for giving us a very positive introduction to Bhutanese cuisine!

- Tashi gave us an in-depth tour of the facilities, including the pool, sauna area, and all around the room.

- The room we got is amazing. It had a bath, a very good selection of coffee, tea, local snacks, etc. It also had heated floors - perfect for the winter! But beyond all these, we appreciated the very many personal touches they had for us - handwritten notes, postcards that we mailed, cake and wine, etc.

Overall, we love that they went above and beyond, setting the tone for the rest of our trip - perhaps too well!

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Benjamin G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Postcard Hotel The Postcard Hotel, Owner at The Postcard Dewa Thimphu, responded to this reviewResponded 4 weeks ago

Dear Mr. Benjamin & Mrs. Lim

Thank you so much for taking the time to share your wonderful experience at Postcard Dewa during your stay in Thimphu! Reading your review brings us immense joy and pride as it reflects our dedication to providing exceptional service and creating unforgettable moments for our guests.

We are delighted to hear that your stay exceeded your expectations and that our team's efforts made your visit truly memorable. Your kind words about our staff members, especially towards Harsh, and Tashi, have been shared with them, and they are thrilled to have contributed positively to your experience. We strive to ensure that every guest feels welcomed, valued, and well taken care of, and it's heartening to know that our efforts resonated with you.

It's wonderful to hear that you enjoyed the culinary delights prepared by Chef Harsh, as well as the personalized touches in your room. We take pride in showcasing the richness of Bhutanese cuisine and ensuring that our guests have a comfortable and indulgent stay.

Your feedback motivates us to continue delivering exceptional hospitality, and we are grateful for the opportunity to have hosted you during your time in Thimphu. We hope to welcome you back in the future for another memorable stay.

Warm regards,
Temjen Ao (TJ)
Resort General Manager

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Reviewed 5 February 2024

Wonderful staff. They never say no to anything. chef and operation manager Hasrh Sanghvi was amazing. We had some amazing food there. Best Resort in Thimpu. TJ was the manager he was also kind and calm. I think everyone is calm there. Swimming pool took my heart

Loved the way they are

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Voyage54193944504
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Postcard Hotel The Postcard Hotel, Owner at The Postcard Dewa Thimphu, responded to this reviewResponded 4 weeks ago

Dear Voyage,

Thank you very much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had such a fantastic stay at our resort in Thimphu.

It's wonderful to know that you found our staff to be accommodating and that Chef Harsh Sanghvi's culinary creations left a lasting impression on you. We take great pride in offering exceptional dining experiences to our guests, and we're delighted that you enjoyed the food during your time with us.

We're also glad that you found our resort to be the best in Thimphu and the rest of the team contributed to making your stay memorable. Maintaining a calm and welcoming atmosphere is important to us, and we're pleased that this resonated with you.

We're thrilled that you enjoyed our swimming pool area as well. It's always great to hear when our guests appreciate the facilities we have to offer.

Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another exceptional experience in the future.

Warm regards,
Temjen Ao (TJ)
Resort General Manager

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Reviewed 5 February 2024 via mobile

We were in the most warm hospitality and experienced the magical Bhutan beginning with this beautiful property called the postcard thimpu. Nothing could have matched the way they took care of us above and beyond !
Right from the beginning soon after booking our stay the general manager TJ personally followed up about our program and arrival etc to make sure we get all what we need when we arrive !
We got the most warm Bhutanese welcome by the entire hotel staff when we arrived . And the rooms were ready heated so we feel comfortable and so beautiful and aesthetically appealing having every Bhutanese glimpse in the decor . The welcome dessert was an added delight.
The front office especially Rashi and roopa staff was always around to ask if we need anythin anytime which was very touching .
To be highlighted is the culinary experience which took us on a Bhutanese culture by chef harsh was magical . Chef harsh made sure we have a literal food coma throughout our trip!
From local cuisine to gujarati khamani this guy had magic in his hands to create the most delectable food and present it like an art on the plate !
Tj the general manager is such a kind and generous person to make sure we have nothing to worry and have the most memorable times while at the postcard ! From organizing a surprise private picnic experience by the river to the morning hike he took us to ! I have no words to describe the best.
My heartfelt thanks to the entire postcard dewa team for being so nice to us and creating a magnificent memorable and most delightful stay in thimpu.
Do not go anywhere when travelling to thimpu to experience the ultimate hospitality words can’t describe .
Our special mention about the beautiful most well behave PAW-GANG who gave us a very kind company for our walks and sitting in the sun!
Big big thanks 🙏🙏 there’s no chouce other than postcard when in thinpu and I can’t wait to be back again soon to make more memories here

Date of stay: January 2024
Trip type: Travelled with family
Thank ChandanaS_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Postcard Hotel The Postcard Hotel, Owner at The Postcard Dewa Thimphu, responded to this reviewResponded 6 February 2024

Dear Mrs. Surana,

Thank you immensely for sharing your delightful experience at The Postcard Thimphu. Reading your review filled our hearts with joy and gratitude, knowing that we were able to provide you with a memorable stay that exceeded your expectations.

It was a pleasure to welcome you and ensure that every aspect of your stay was taken care of with warmth and attention to detail. We are thrilled to hear that you appreciated our efforts, from the personalized follow-ups before your arrival to the warm Bhutanese welcome upon your arrival.

Your kind words about our staff, especially Tashi, Rupa, and Chef Harsh, are deeply appreciated. We take immense pride in our team's dedication to providing exceptional service and creating unforgettable culinary experiences.

We are delighted that you enjoyed our Bhutanese-inspired decor, culinary delights, and the special experiences arranged during your stay, such as the private picnic and morning hike. It was our pleasure to ensure that every moment of your stay was filled with magic and relaxation.

We are also grateful for your special mention of our furry companions, the PAW-GANG, who added an extra touch of warmth and companionship to your experience.

Your heartfelt thanks mean the world to us, and we cannot wait to welcome you back to The Postcard Thimphu for another unforgettable stay. Until then, we wish you many more wonderful travels and cherished memories.

Warmest regards,

Temjen Ao (TJ)
Resort General Manager
The Postcard Dewa Thimphu

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