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shyamankur
Bongaigaon, India

Decent hotel

Review of Hotel Bhutan
4.0 of 5 bubblesReviewed 18 Apr 2019
This is a small cosy decent hotel, 500 meter away from the clock tower area. a veg restaurant is there which serves decent food. clean & well furnished with a needs. you can choose this for staying couple of nights or you dont spent much time during day in the hotel.
Date of stay: March 2019
Room Tip: choose in higher floors
Trip type: Travelled with family
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelBhutan, Manager at Hotel Bhutan, responded to this review
Responded 13 May 2019
Dear Shyamankur,
Thank you for taking time and writing review to us, we are happy to know that you liked our food and rooms.
Hope to see you again in future.

Best wishes
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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14 - 19 of 50 reviews
Reviewed 14 April 2019 via mobile

Its in walkable distance from clock tower ! The rooms are truly 3* and maintained very well. Room has cozy beds, 32" lcd TV , coffee machine and a nice attached bathroom. Both side of the room has got a decent view. Though the rooms are no smoking, they have a common balcony as designated smoking area. I found the stuff to be very courteous and they are helpful to accommodate all your request. The restaurant is though have led down, though the breakfast here was excellent and people from other nearby hotels were coming here for the sumptuous buffet breakfast.

Date of stay: April 2019
Trip type: Travelled as a couple
1  Thank Manik_loves_mountain
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelBhutan, Manager at Hotel Bhutan, responded to this reviewResponded 13 May 2019

Dear Manik R,
Thank you for your review. Your comments are much valued. We are happy that you found the location handy and enjoyed your meals with us.
Thank you for staying with us and we look forward to seeing you again in the future.

Best Wishes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2019

the service of the staff was excellent. the location of the hotel is very nice near Bhutan textile museum. the rooms are excellent and good view from outside the room , we had a great experience of the room . . we liked the hotel. the hot water facility is available for 24 hrs. Good service

Date of stay: December 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Arindam B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelBhutan, Manager at Hotel Bhutan, responded to this reviewResponded 19 March 2019

Dear Arindam B,
warm greetings from Hotel Bhutan,
Thank you very much for writing review to us, staff are very happy, knowing that you liked the service given by them and we are happy to know that you liked our rooms and also the hot water supplies.

Thank you once again for the review.

Best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2018

I stayed in Bhutan and booked this hotel for a week after reading good reviews. Turns out, this hotel is a terrible place to be. The restaurant staff is rude and sends burnt food for room service. The food is so terrible that I actually bought cup noodles from the nearby grocery shop almost every day. The quantity of the food is barely enough for one person and is priced high. Imagine 2 eggs curry for 250?
The wifi is terribly slow and disconnects all the time. The cafe served bournvita for hot chocolate. They also sent completely burnt (black colored) toasts for breakfast and I had to go down to get it changed. They never accommodate your wishes in spite of the fact that you are paying a large amount compared to other places in Thimphu. Most of the restaurants are 1 km away and you end up ordering in at least at some point. It is just an utter disappointment to eat here. They use the fact that the hotel is a bit away from the center to exploit you.

I would never recommend this place to anyone.

Room tip: There are better options, look out.
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank traveller20191
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelBhutan, Manager at Hotel Bhutan, responded to this reviewResponded 23 March 2019

Dear Traveller20191,
We apologise for your unpleasant room service experience with us.
Thank you for your feedback, we will advise our FnB team to improve their service for our future guest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2018

The potion of the food is so small that even after paying 800 rupees for meal every time, you will sleep hungry. Rotis are bite-sized (and on complaining, they say it is the standard roti size) and you get 2 eggs curry for 250. We are still staying here and booked for 7 days but on asking to atleast improve the potion for human sizes, they flat out refused. The problem is it is chilling outside in the evening and the hotel is 1 km from the clock tower and main market where all the restaurants are, so in a way the hotel is keeping you hostage with bite-size portions of food! Rude restaurant staff, pathetic potion sizes of food.

While we travel a lot and in-house restaurant food is expensive, cutting down on portion size and still keeping the prices high and then going on to claim that these are standard portion sizes is pathetic.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank n00buser
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelBhutan, Manager at Hotel Bhutan, responded to this reviewResponded 23 March 2019

Dear n00buser,
Once again we apologise for you and your friend unpleasant experience with us.
Thank you for your feedback, we will advise our FnB team to improve their service for our future guest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2018

We had a very comfortable stay. Location is great. Very Peaceful. Market is not far..just 5 min walk and you will be near handicraft market. Although, Rooms are small but had all amenities.
The best part of this hotel was the Veg Restaurant that was quite good. Had Aloo
Tikki Chaat and it was delicious:) Very well behaved and Courteous staff.
I would highly recommend this hotel for its location,staff and food.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Akhil G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelBhutan, Manager at Hotel Bhutan, responded to this reviewResponded 19 March 2019

Dear Akhil G,
warm greetings from Hotel Bhutan,
Thank you very much for taking your precious time and writing review for our hotel, we are very glad that you had a comfortable stay at our hotel and also we are happy to know that you liked our veg restaurant food.
i have shared with the staff regarding the feedback you have given for their behaviour and they are very much happy and motivated.
Hope to see you again in coming future,

Best wishes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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