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DeepuVivek
Mumbai, India

Perfect hideout

5.0 of 5 bubblesReviewed 10 Jan 2020via mobile
Neat and clean rooms with a view of the city in the balconies. Absolutely safe place for solo traveling as well.
Indian options of food for as very much available.
Staff were extremely friendly.
The property has access to a stream in their backyard.
Date of stay: October 2019
Trip type: Travelled solo
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Ramada_Thimphu, Manager at Ramada by Wyndham Valley Thimphu, responded to this review
Responded 16 Jan 2020
Hi DeepuVivek,

Thank you for the review.

We are happy to know that you were comfortable in our rooms. We designed our rooms to be as homely as possible.

Our food production team is led by an experienced chef who is capable in cooking Indian dishes and other cuisines as well.

We thank you once again for staying at our hotel and we hope to see you again.

Tashi Delek.

Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (202)
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Reviewed 5 January 2020

Beautiful and VERY comfortable room. Fantastic food and service and extremely professional staff. What more can one ask for 😊. Loved the place and will be staying here whenever I am in Thimphu.

Keep it up team Ramada.

Date of stay: January 2020
Trip type: Travelled with family
Thank SarinRajat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_Thimphu, Manager at Ramada by Wyndham Valley Thimphu, responded to this reviewResponded 7 January 2020

Hi SarinRajat,

Thank you for the review.

We are overwhelmed by your kind words for us.
We do our best to offer services in the highest standards to the best of our abilities and we are motivated to do even better when we receive feedback such as yours.

Thank you for your kind words. We hope to see you again in the future.
Have a great day. Tashi Delek!

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2019

Good friendly and warm staff. However , struggles to keep pace with a full house . Decent rooms and warm ambience . Was however charged for water and Tea ( even though the room had an electricity failure and we asked for tea ! Finer elements of service and customer experience missing for now .

Date of stay: December 2019
Trip type: Travelled with family
2  Thank SameerBatra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_Thimphu, Manager at Ramada by Wyndham Valley Thimphu, responded to this reviewResponded 26 December 2019

Hi SameerBatra,

Thank you for your review.

We try our best to improve on our customer service and we are glad you enjoyed our service.

We will review the strength of our staff to make sure it doesn't happen again. We had a lot of unexpected staff leaves due to the holiday season!

Please note that according to hotel policy, 2 complementary bottles of water are given per day per room. Any more than 2 is chargeable to the guest.

We thank you for your comments and we will make sure to improve on them.
Thank you for choosing to stay with us. We hope to see you again.

Have a great day.
Tashi Delek.

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2019

We visited Ramada Valley Thimpu on the first leg of our 7 day trip to Bhutan this November. We felt very comfortable in tis hotel. the facilities in the room were top notch ( we were lucky to get upgraded to a Suite which was valley facing.The quality of food was good as well, though the buffet is perhaps not as comprehensive as tourists might normally be used to ( but no issues with that actually). The overall upkeep and feel of the resort was good. The only quibble is that the hot water in the geyser does not stay hot for long( though one could blame the weather of course)

Room tip: Accept any proposal to upgrade even if the room has twin beds. The hotel staff join the beds very competently
Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank AdityaGhatage
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_Thimphu, Manager at Ramada by Wyndham Valley Thimphu, responded to this reviewResponded 22 December 2019

Hi AdityaGhatage,

Thank you for your review.

All our rooms were designed to have beautiful views of either the mountains, thimphu valley or the river. We are happy to know that you were satisfied with our upgradation.

Your comment on the buffet has been noted and we will be looking into this issue as soon as possible.

We have studied the issue with the hot water geyser and we are scheduled to replace the entire system with a central water heating system after this winter season.

We thank you for choosing to stay with us and we hope to see you again.

Have a good day and Tashi Delek!
Management

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Reviewed 14 December 2019

Excellent service by staff. They were cordial and pro mot in service. Our room category was upgraded without any request. We were given Executive suite without any upgrade charges. Food was very good.

Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank sonisuni
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_Thimphu, Manager at Ramada by Wyndham Valley Thimphu, responded to this reviewResponded 16 December 2019

Hi sonisuni,

Thank you for your review.

We thank you for your kind words regarding out hotel services.

Depending on the situation and subject to availability, we do offer upgradation of our guests' room to enhance the experience of our guests. We are glad that you enjoyed your upgraded room.

We thank you once again for choosing to stay with us and we hope to see you again.
Have a great day.
Tashi Delek

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2019

Every thing was excellent, hotel staff, services, breakfast, dinner .
It is on the bank of river. I enjoyed morning yoga near river bank. Excellent experience. We also had spa experience, as a couple. It was also very relaxing. They were truly professional. Hats off to team Ramada.

Room tip: It was excellent
Date of stay: November 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Harisshduhan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramada_Thimphu, Manager at Ramada by Wyndham Valley Thimphu, responded to this reviewResponded 16 December 2019

Hi Harisshduhan,

Thank you for your review.

We are overwhelmed by your kind words regarding our hotel services. We strive to offer the best experience that we can to our guests and moments like these make it worth our while. Thank you.

We hope that we see you again with us.
Have a great day. Tashi Delek.

Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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