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“THE HOTEL IS OK”
Review of Skyna Hotel Luanda

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Skyna Hotel Luanda
Ranked #7 of 39 Hotels in Luanda
Reviewed 28 April 2012

I had heard many things about how expensive Luanda is and how terrible the hotels were despite the outrageous prices. But I must say that the Skyna is a brand new hotel and I did not have problems with the drainage. The best thing for me is the new hotel with the "new" smell and not that old hotel smell. The need to make an advance payment for the extras is a hassle but if you just get that out of the way when you check in it is no big deal. The hotel has pretty good wi-fi coverage but I can't get it in my room. But all rooms have cable internet and the speed it quite good.

  • Stayed: April 2012, travelled on business
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Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 - 76 of 148 reviews

Reviewed 22 April 2012

I have stayed here and in the Baia Hotel. Price wise they are similar and loads has been written in the high prices, remember Angola is the most expensive city in the world for expats.

The staff here are friendly and helpful. Any issues I had (quick turnaround for laundry, slow draining shower) they were quick to resolve. Food is good with lots of selection as breakfast and dinner but not as good as the Baia.

Location is good with most of the major company HQs in walking distance. If you are being driven then be warned this area gets gridlocked most rush hours. Because of this the noise from the road is noticeable if you are in a room on the front (even high up).

The gym is typical for most hotels; a rack of small weights, one multi-gym machine and a selection of Technogym CV machines. No water is provided but there are towels, a good AC unit and a TV.

The big negative is the lack of a pool (Baia and Epic Sana both have pools) and indeed any outdoor space. This combined with the brown decor and low light levels in the rooms makes for
a claustrophobic experience.

Stayed: March 2012
Thank Welsh_Clarkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

During a recent business trip to Luanda i stayed at SKYNA for one night. Hotels are very expensive in Luanda and SKYNA is no exception. The hotel has a very modern style, the same goes for the rooms. The room was nice and big with a very comfortable bed.I was disapointed with the service both during breakfast and check out. It seems as if the staff was under training??
Difficult to get hold of the one serving coffee and staff at reception struggeled to print out the bill. Not what you expect when staying in a hotel costing close to 400 usd a night. Maintenace in this hotel also seems to be an issue the management needs to look at. The hotel is fairly new but the shower door in my room was already missing some parts that made it difficult to close.

Room Tip: Higher up and facing the back is a good idea as there is some noice from the street.
  • Stayed: March 2012, travelled on business
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Thank Safari1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

I will never stay at the Skyna ever again. Worst experience ever. Apart from their cash policy for all extra's or an upfront cash deposit to cover all incidentals, i was rather surprised that such a new hotel had drainage problems and had to endure a four day stay showering ankle deep in my own shower water. At those Luanda prices, that was the last straw. Management didn't seem to worried about my unhappiness with the situation. Hadn't they taken my full payment upfront I would definitely have moved out on the second day.

  • Stayed: February 2012, travelled on business
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1  Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

On my recent trip to Luanda our business partners in Luanda booked me at Skyna Hotel. They paid the first night's accommodation costs. Having stayed there before I convinced a colleague to also stay at the same time. He booked through a travel agent. When we checked in at the hotel they immediately charged the four night's accommodation to my colleague's credit card. After a rather average but expensive dinner in the hotel that night, he was told he would have to pay cash for the dinner and all future extras during his stay. The next day, I was also told I had to pay cash for any other services except accommodation. We obviously argued with the manager that this was not normal international hotel practice but he was adamant that since 2 guests left last year not paying for extras on their bill, this was now the hotel's policy. Needless to say, we never used any facilities in the hotel again during the 4 days we were in Luanda. We also noticed that there seemed endless arguments between reception staff and guests which didn't surprise us. While the hotel offers average service & comfortable facilities at the usual exhorbitant Luanda prices, you need to decide if you want to be carrying around a pocketful of money to pay for your extras during your stay.

  • Stayed: March 2012, travelled on business
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1  Thank trevor066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Skyna Hotel Luanda

Address: Avenida de Portugal N0 29 | Ingombotas, Luanda, Angola
Region: Angola > Luanda Province > Luanda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 39 Hotels in Luanda
Price Range: $411 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Skyna Hotel Luanda 4*
Number of rooms: 237
Official Description (provided by the hotel):
The Skyna Hotel Luanda is a modern hotel present in the Angolan Capital since 2009. We now also focus on internationalization and Portugal is the first country that we are present. We are the first Angolan chain of hotels to venture abroad and we want to create an exchange between the know-how and best practices of Portuguese hospitality and the warmth and joy of the Angolan people. The Skyna Hotel Luanda has three bars (one for smokers, one for supporting conferences, serving light meals), and a buffet restaurant. It has 220 double rooms, 11 suites with 100m2 each and a penthouse apartment, 4 apartments T1 and two apartments T2, with room service 24 hours a day. The rooms are equipped with electronic locks, a private bathroom, hairdryer, air conditioning, safe deposit, telephone, television and mini bar. The reception is available 24 hours a day with currency exchange. It also has rent-a-car, own laundry, tobacconist, travel agency with support for local services, and free garage parking. Ideal for meetings and press conferences, the hotel has several multipurpose rooms and a business center. For relaxation, the Skyna Hotel Luanda offers to its customers a health club with massage, aesthetics, beauty and hairdressing services as well as a fully equipped gym with panoramic views over the city of Luanda. Visitors and hotel guests enjoy free Internet via WIFI throughout the hotel. A great space for fun and work. Enjoy! ... more   less 
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