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Reviewed 3 weeks ago

LOCATION
Located on the Zimbabwe side of the falls. Also within walking distance to the falls. About 15min walk.
Close to Elephant walk shopping area and main area for some restaurants and bars. (3 monkeys and brewery)

ROOM
Great room. Huge bathroom with double sink. We were on the mid level so had a balcony facing out to the garden area. We saw some animals too in the mornings and afternoons.
Bed was big and pretty comfy.
Had a bar fridge with some refreshments included.

FACILITIES
Breakfast was included, continental style buffet with an a la carte menu for the hot dishes which I liked to ensure the meals were fresh and hot.
Outdoor pool with lounges and bar area.
Nice lounge waiting area for when you were getting picked up for any activities.
Wifi was good.
All the staff were friendly and helpful

OVERALL
We stayed here for 2 nights as part of a booked tour. I recommend this place for its location and easy walking distance to everything you need. From the falls to restaurants/ shopping.
Yes, there are people outside trying to sell you things but we had no issues walking to and from the lodge to go to dinner at night. There are plenty of tourist police around to keep an eye on things.

Room tip: I don't think there would be a bad room at this place
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank KristyLips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge Hotel, responded to this reviewResponded 3 weeks ago

Wow! What a extensive excellent review!

It is so wonderful to hear about your very special and certainly memorable stay with us at Ilala Lodge Hotel. We truly appreciate all of your positive feedback and the recommendations made. We strive to provide service alike to each and every one of our guests and reviews like yours allow us to be reminded of the impact we have on someones stay in Victoria Falls

Thank you very much for taking the time to outline our hotel, explaining all of the special perks one gets of being an Ilala Lodge Hotel guest. We look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Wow what a lovely place - rooms fab . Stunning location, food gorgeous & staff so lovely with nothing too much trouble . An unexpected treat was elephants arriving in the garden on our last night!! Would thoroughly recommend

Date of stay: November 2018
Trip type: Travelled with friends
1  Thank maggiekennedy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge Hotel, responded to this reviewResponded 3 weeks ago

Thank you so much for this wonderful review, we are very pleased that you enjoyed a memorable stay at Ilala Lodge and that our staff were able to take the best care of you! It is certainly our favourite when the elephants pass through the garden, enjoying their choice of any of our delectable plants.

We appreciate your recommendation and look forward to welcoming you back on your next travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I stayed 3 nights at the Ilala. Great location and top restaurant for breakfast and dinner. Great setting with a 10 minute walk to the Falls with some other restaurants nearby if you need them (you probably will not). Room was clean. A/C worked fine, wireless was slow but worked steadily not sporadic as some past reviews had said.

Front desk was very accommodating always as was the rest of the staff. There are more expensive choices but none as nice at this price point. Location is key. I felt safe at all times which was important also.

Arranged airport transpo to the Lodge and even did some of my laundry. A nice patio bar too. Plus the property opens to a space which is inside of the national park, I saw a herd of elephants there one night at dusk, other times, I saw antelope and baboons and even a mongoose.

No real negatives except I could not ever get the shower hot enough. But that is it.

Highly recommended.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank finesilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge Hotel, responded to this reviewResponded 4 weeks ago

Thank you very much for the excellent review, it is truly wonderful to hear about all of the wonderful things that made your stay unforgettable. We will look into the hot water temperatures for our rooms, we appreciate the feedback.

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Reviewed 5 weeks ago

Our stay here was excellent. Not only were the grounds, rooms and amenities great, but the hotel staff was wonderful to help with anything that you needed to know or arrange. I would definitely stay here again!

Room tip: ask for a room on the 2nd floor for the view of the game park.
Date of stay: October 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge Hotel, responded to this reviewResponded 4 weeks ago

Thank you very much for the wonderful review, we are so pleased that the Ilala Lodge Team were able to see to your every need.

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Reviewed 6 November 2018

Beautiful grounds where animals wander at night. Lovely breakfast served on the balcony. Fabulous staff. So close to Victoria falls you can heAr it! Complimentary mini bar in your room. Great bathroom.

Date of stay: October 2018
1  Thank car0lynbryant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlalaVictoriaFalls, Guest Relations Manager at Ilala Lodge Hotel, responded to this reviewResponded 4 weeks ago

Thank you very much for leaving us a review, we appreciate the positive feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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