Last night was a nightmare ! Wind sounds , chairs moving in the balcony , the air flow moves the curtains.. the windows has no thermal or sonor isolation ! We couldn't sleep the whole night !
I woke up with fever and flu ..
Besides, we had to call the reception to fix the bathroom twice ..

I will never come back here again !

Although the location is not handy for the old town and despite the fact that housekeeping was a little tardy here I found the staff friendly and the food very good. Excellent standard Moroccan cuisine for evenings or breakfasts was a pleasant surprise. Good facilities in a large hotel complex.

The majority of staff were very helpful and explained to us certain customs of Tangiers, like not being able to kiss in Public. The Breakfasts were very good, but Ive been in many other 5 star hotels and the breakfasts in the past have been plentiful and obviously don't expect a full English breakfast in this hotel especially. Kamal was very helpful and spoke very good English at breakfast times. The rooms are more like 3 star quality and ours was definitely not 5 star quality. The carpets were very worn, but cleaned daily due to the sand from our footwear. You could feel that tis building and its interior contents needed to be updated, especially the room furniture etc. There were no Mini Bar contents in the fridge etc and no Tea or coffee making facilities. To use the indoor Pool and other facilities were chargeable and we didn't bother paying. There was also two female staff that had very bad attitudes and unable to speak English in the indoor pool area/reception. They put me off from visiting that hotel ever again. The most frustrating part was the majority of the staff not being able to speak English. French and Arabic are the most commonly used languages in Tangiers.