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Reviews (374)
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1 - 6 of 375 reviews
Reviewed 9 April 2018

The hotel, well, it's not really like any hotel you have seen. First of all, it's entrance is fenced off, well protected by a large gate and surrounding wall but on the inside it is so peacefull and quite. The hotel lobby is more something you'll find in some romantic movie far far away. The rooms are all suites; meaning large bathroom, large closets, minibar (no coffee or tea) and a large living room / bedroom. The pool is spacious and long, beds are sometimes plentyfull (depending on the occupancy) with embrallas. The staff is really helpfull, the hotel's taxi drivers really friendly. The only downside is the very, very small breakfast they serve. If you a french or italian, it's more than enough, but if you're used to large european style breakfasts, well, this one is going to be dissapointing. Also to be noted, the hotel is roughly 20 minutes away from djemaa el fna/downtown. The hotel offers its own taxi for +/- 11 euro (120 Dirham) to go one way. The price from downtown to the hotel is +/- 10 euro (100 dirham). Please note that the taxis in Marrakech do not have meters and are always trying to overcharge passengers.

Pros
- Quiet
- Spacious
- Amazing rooms
- Excellent for golfers
- Great service from both the staff and the owner
- Pool (+ beds etc)

Cons
- Small, poor breakfast

Room Tip: All rooms are the same (pool / garden rooms is basicly the same)
  • Stayed: April 2018, travelled with family
    • Value
    • Service
Thank TheDutchCow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCOSTANZA, Owner at Domaine des Remparts Hotel & Spa, responded to this reviewResponded 13 April 2018

Many many thanks
your comments are great and I will share with my staff
for breakfast ask what you want next time and we will prepare
hope to see you soon again
Remember, you are like at home when you stay with us
with my kindness regards

Thierry Costanza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

We enjoyed a relaxing 6 night break at the hotel des remparts. The rooms are very comfortable and spacious with lovely bathrooms although the towels are somewhat tatty.

We got the feeling that the season was just starting and the hotel just waking up - the gardeners had just arrived and so it was pretty noisy one or twice but their efforts were rewarded as the gardens are lovely.
The pool was very cold but refreshing and is really lovely space to relax around.Trying to get a towel was fairly slow going so I suggest you keep your towel after day 1 ;)

The breakfast buffet is nice but feels a little samey after a few days and i think it would be nice if there was maybe a local delicacy each day but there again I always thing making breakfast interesting is a challenge!

The lunch time pool side food is great - the "starters" are as big as the "mains" so don't be fooled as you will only need one course.
The evening food is nice but there was the same menu the whole time we were there. But it is an easy taxi or transfer into town so I suggest dining outside of the hotel.

We used the spa once and it was nice but nothing special.

Service wise - on the whole the intention is good even if they are slightly inept / slow at times. The staff all say good morning but I woudn't describe the vibe as particualrly friendly.
My only annoyance was on our final day when we had ordered a taxi for the airport which did not arrive and caused us some delay but we made the flight just in time so......

We were wanting a quiet relaxing break and that is what we got however I am a bit surprised that there wasn't even any question from the reception as to if they could help in anyway, organise trips or restaurants etc but there again we are pretty self sufficient so maybe they just left us to it.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank LouiseD222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCOSTANZA, Owner at Domaine des Remparts Hotel & Spa, responded to this reviewResponded 13 April 2018

Louise
thank you for your comments
all you said is absolutely right
the staff does not speak english well, this is why you had this feeling of beeing left alone
I must say that you could always ask for me as it is written on our welcome letter and I would have been more than happy to help you
again for dinning it is written on the menu, ask our Maitre D'hôtel if you wish something different to eat to be ordered 24Hours in advance
I can assure you that I will never propose a menu with more than 5 starters 5 mains and 5 desserts because all we do is cooking only fresh products and no frozen food
hope to welcome you again

Thierry

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2017

A very pleasant and great hotel to stay for both pleasure (golf, family, couple) and business. Dinners, rooms, and the services are remarkable. Free wifi in rooms would be much appreciated though. Access to golfs and the nearby city is facilitated through shuttles or similar at competitive price.

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Modigliani110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2017 via mobile

We already stayed on several occasions in this very charming hotel, and this last experience left us very satisfied, even more than usually.
The reason?
Probably due to the combination of a new female manager, charming, professional and reactive, and owner being more hands-on and visible than in the past.
This makes a difference, because hospitality is first and foremost about building relationships with guests.
Located in the Palmeraie, only minutes away from some of Marrakech best golf courses, this lovely boutique hotel is a perfect hideaway for golfers and non-golfers alike.
We'll be back!

Stayed: January 2017, travelled as a couple
Thank tripcounsellor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017

Just returned from a weeks holiday golfing in Marrakesh. Hotel is well away from the town centre and is nice and quite.The hotel arranged transfers to and from the airport and to all golf courses. If you need to go somewhere else just ask and its arranged for you.
Rooms are large and hotel facilities are really good and the 3 course evening meal was always a delight.
The hotel staff I cannot praise enough they are all excellent, polite and always helpful with a

Stayed: January 2017
Thank knottyshome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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