Great dissapointment. You expect to get in a luxurious pleasant riad, where you have ordered a dinner for the Birthday, and they respond on the mail they would be more than happy.... But! First they have no sign on the door. You wander in the maze around to find it. Next: You enter and : nothing special, and you say"ok,I've paid already". Then they say(politely) they have no food today and they say tey don't have e -mail from you ordering a special dinner( and at the end they appologised because they not only saw it, but responded saying they'd be happy to cook on this day). But then you go in the tiny room and you lie down on the tiny bed: AND BIG PROBLEM. The bed's 10 cm shorter than you and your feet. ( But you can't see this information when you book, and it's booking fault). Actually we first ask for changing the room for longer bed: no option, as all the beds in the "luxury riad" are 1.80 cm. Then you want to get your money back and go, because you don't want to ruin your trip, because of sleepless night. You call booking.com . They all together with the owner say they can't do anything. Then we surely wanted to go and offered to pay 30 percent of all the stay and leave, they did not agree, so after 1h30min well educated discussion we paid the first night out of 2, which means we paid 50%. And we went to other riad, much much more beautiful and pleasant.
- Official Description (provided by the hotel):
- Azzouna 13 has been renovated in the purest Moroccan tradition. Stucco, woodwork and wrought iron have recovered their historical and original beauty. The Riad offers a big patio with two “Bhou,” traditional exterior lounges around a refreshing fountain, a living room with a fireplace for the wintery evenings, five rooms all with en-suite tadelakt bathroom in the most sober style. A big terrace with multiple lounging areas covers the housetop. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia APAC, Hotels.com, Wotif.com, Hooroo Pty Ltd and lastminute.com.au so you can book your Riad Azzouna 13 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.