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“Small Riad with fantastic welcome”
Review of Riad Ineslisa

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Riad Ineslisa
Ranked #646 of 1,195 Marrakech B&B and Inns
Reviewed 17 March 2012

The operators of this Riad are so welcoming and accommodating!

The Riad itself is fine, 4 ensuite rooms over two levels. The only issue is that the traditional style bathrooms do not have a door, leaving the bathroom and toilet open into the bedroom.

On our last night we were moved to a room with a door on the bathroom, the owners said this was to accommodate the guests that were due to arrive the day after we left (we were in a double, and were moved to a triple). So if the lack of a door would be an issue for you I suggest contacting the Riad to confirm.

The location of the Riad is fine, 10-15 min walk from the main square. The distance allows the Riad to be peaceful (apart from the call to prayer, which is lovely once you get used to it).

Breakfast is served fresh each morning, delicious assortment of Moroccan pancakes, bread, pastry, coffee and juice. Great relaxed start to the day in either the lounge area or the roof top.

The one issue is the local children. We arranged a transfer from the airport to the Riad and for whatever reason the taxi driver dropped us at the end of the road (around 200m from Riad front door) and got a local boy to show us the way. He asked for a "small gift" and when we offered around £3 we were told by the boy that it was not enough and he would be back later for more money. We told him to take the money as he would not be getting any more. Reluctantly he accepted the money and said he would be back later.
During check we were asked if we paid the boy, and how much. Despite it not being the fault of the Riad the money was offered to be refunded.
The "small gift" became a common theme throughout our trip in Marrakesh, and no matter how much you offer it was never enough.

The day we were leaving we had an evening flight, and as our room was not due to be occupied until late that night we were able to keep the room the whole day at no extra charge.

We were quite ill during our stay and the operators of the Riad were fantastic. Their hospitality made our trip to Morocco!!

Room Tip: Request a room with a door on the bathroom
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  • Stayed: December 2011, travelled as a couple
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Thank kiwisinl0nd0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 - 37 of 109 reviews

Reviewed 14 March 2012

This is a small Riad, with just 4 rooms. This of course means that you soon get to know the other quests and you become a family!
The roof terrace is great in the sun,and you can see and hear the local life.
The rooms are ok, but can be a bit cold in the winter months, but i would expect them to be ideal in the heat of the summer. Please but dont be put off by the call to prayer, as the mosque is just over the road.
Staff very nice and helpful

  • Stayed: March 2012, travelled as a couple
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Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2012

Just got back from Morocco on 10/03/2012.
Riad Ineslisa is very clean, a bit difficult to find at the beginning.
The worst thing is the dishonest of the boss/manager.
He persuaded us to have evening meal for 50 DH per person in the Riad. To confirm, he said five-o per person. It was a lovely meal, when I tried to pay him, he want me to pay on the last day. We had meals on the 05/03/2012 ;06/03/2012 and 09/03/2012.
When i paid him 300 DH , he said we had agreed to be paid 15 Euro for 2 meals per day.
I was shocked and felt betrayed.
I had to ask him the exchange rate for euro in DM which he said is 1 :10.
We had to pay him 450 DM and he refused to give me a receipt.
My holiday had been ruin by him and I will never go to morocco again.

Room Tip: Ask the price in writing and signature. The heater is located above our bed, and is very noisy on...
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  • Stayed: March 2012, travelled as a couple
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Thank Cecilia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ineslisa, Propriétaire at Riad Ineslisa, responded to this reviewResponded 21 March 2012

------------------------------------- Google translator-------------------------------------------

I allow myself as manager and owner of Riad Ineslisa to answer your negative comments and especially the dishonesty of my staff.
For 6 years we receive from customers and this is the first time we have to face this kind of event.
I suppose that before coming to our house you visited the website which states that the menus are served on request at 15 euros per person.
I think you misunderstood what you said Abdelhi and certainly used to believe that a menu especially for you, could cost 50 dirhams (which is 4.5 euros per person), the question you have ...
When the exchange, because it would have taken you to count 1 euro = 11 dirhams which you would have to pay more! ...
I ask myself the question of who in this case is in bad faith ...
This is unfortunate for you to be left Morocco on a negative impression.
We are all sorry because we make every effort to ensure that our customers are satisfied with their stay ...

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Reviewed 8 March 2012

This was a lovely place to stay. Just a short walk to the main square and the staff were extremely friendly and helpful. It felt like a home from home. It only has 4 rooms and this meant that it was easy to get to know the other people staying there as well. Lovely roof terrace.

  • Stayed: February 2012, travelled as a couple
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2  Thank Leila_70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ineslisa, Gérant at Riad Ineslisa, responded to this reviewResponded 11 March 2012

We are humbled by your positive comments about our property and our staff that you left on TripAdvisor.
The positive feedback from our customers are our main source of motivation and I will certainly share them with the whole team.

Paul Cartelli (manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2011

This is a very nice little Riad with very friendly and helpful staff. It is situated about 20 minutes walk from the main square and 10 minutes from the Souks. The location may not be to everyone's preference as it is away from the main concentration of hotels and attractions, but we found it was nice to escape the hustle & bustle.

The facilities at the Riad are fairly basic, but it is clean and comfortable. Maybe it could do with a bit of freshening up, but there's nothing in particular to fault. Breakfast was served to us in the courtyard whenever we wanted which was great.

It is easy to get lost when trying to navigate your way back to the Riad via the Souks, although it is part of the experience in Marrakech. Alternatively it is easy to get a taxi anywhere with a road (they flag you down!) and it is very cheap - approx £3-4 from anywhere around town.

The only problem we had was with the morning prayers being broadcast over loudspeakers from the Mosque next door. Perhaps it adds a little something to the whole experience, but it's pretty loud for 15 minutes every morning at sunrise! Not a problem if you like waking early, otherwise pack a pair of earplugs! :-)

Overall a very good choice for cheap, comfortable accommodation in the Medina.

  • Stayed: November 2011, travelled as a couple
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Thank steamy74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Ineslisa

Address: 3 Derb Boualilou - Sidi Ben Slimane, Marrakech 40008, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Airport Transportation
Hotel Style:
Ranked #646 of 1,195 B&Bs / Inns in Marrakech
Price Range: $44 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riad Ineslisa 4*
Number of rooms: 4
Official Description (provided by the hotel):
The Riad Ineslisa is situated in close proximity to Jeema El Fna Square, in the Medina of Marrakesh (an ancient part of the city). Push open the door and experience life in calm and peaceful surroundings.Each room, welcoming and comfortable, has it's own individual and tasteful decor. There is a traditional bathroom and toilet in every room.On the terrace, lie back and relax on a chaise lounge with cushions and mattresses. ... more   less 
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Also Known As:
Riad Ineslisa Hotel Marrakech

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