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All reviewsclose to the train stationswimming poolnice poolearly trainnight trainbooked this hotelshort stayclean hoteltaxigaredhconvenienceguide
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Reviewed 18 October 2017 via mobile

Clean, high standards, a nice pool that lights up at night. A bar with alcohol! Really comfortable modern rooms with some English channels on the tv to watch of an evening. Nice big bathroom with hot shower. Friendly staff.

We ordered a chicken tagine it when it was brought out the actual tagine was cold so we wondered if it had been cooked in it.
Other than that, we love it!

Stayed: October 2017, travelled as a couple
1  Thank Sharne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Manager at Hotel Ibis Fes, responded to this reviewResponded 21 October 2017
Google Translation

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Fes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

We arrived Fes train station at 2.30am so this hotel was perfect for us to have a quick stay before moving to our main riad in the medina in the morning. The location was so close from the station that we didn't need to struggle with the taxi drivers in front of the station entrance.

The room was little outdated, smaller and dirtier than normal ibis standard. The staff speak fluent English and provides support for directions. I would recommend this hotel only for those who need short stay near the train station.

Stayed: October 2017, travelled as a couple
Thank Jeena P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Manager at Hotel Ibis Fes, responded to this reviewResponded 7 October 2017
Google Translation

C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à ibis Fes.Nous vous présentons nos excuses pour l’inconvénient rencontré et nous vous remercions d’avoir pris le temps de nous écrire, Nous sommes très soucieux d’offrir des services de qualité à nos clients, pour les améliorer vos commentaires nous sont très précieux. La Direction de l’hôtel a été immédiatement informée de vos remarques. Elle a sensibilisé l’ensemble de son équipe afin d’éviter que la situation ne se reproduise.Malgré cet incident, nous espérons garder votre confiance et restons à votre écoute.Dans l’attente de vous accueillir prochainement dans un hôtel Ibis, nous vous prions de croire, Madame /Monsieur, en l’expression de nos sentiments les meilleurs

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Reviewed 15 July 2017

The hotel is very close to the railway station, but not noisy in the rooms. The room we had was 'compact & bijou' but we only stayed 2 nights so we were not in the room much. The room was comfortable and hard all of the things you would need.
The pool looked nice but most of the beds were broken. There was a life guard while the pool was in use, we only sat around the pool for a couple of hours to relax, it was good for this as not busy.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Hazel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Manager at Hotel Ibis Fes, responded to this reviewResponded 19 July 2017

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2017

As Ibis hotels go this one is pretty standard. It has the issues of the older showers where water easily leaks under the door of shower into the bathroom.
The breakfast buffet was pretty normal. It had the 4 types of Moroccan breakfast bread, very strong coffee, the odd sliced bologna. A turn off was the dead flies scattered about the buffet.
The location is lovely and the pool area is ideal.
The bedroom area has the most comfy bed ever! We love a hard bed and Moroccan beds, as here, are just the best. However the flooring is this older hard fiber of some kind and really recommend travelers wear shoes at all times as it is rather dusty.
The front desk are very nice. The management doesn't respond to emails, even rudimentary simple emails. But the staff in person are very pleasant if not reserved, and reserved is a charming quality of Morocco we think.

Room Tip: There is some construction so it's a toss up
  • Stayed: June 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank GMissoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Manager at Hotel Ibis Fes, responded to this reviewResponded 22 June 2017

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best

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Reviewed 3 June 2017 via mobile

My boyfriend and I had a quick stop over in fez before catching a rain to Asilah. The ibis is literally 30 seconds walking from the train station so it was a perfect choice.
We were pleasantly surprised to find a beautiful pool, great breakfast (included) and a large terrace from our room. My only complaint is my pillow was too big and very firm, but the stay was Great!! I would return

Stayed: June 2017, travelled as a couple
Thank Kylagagnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Manager at Hotel Ibis Fes, responded to this reviewResponded 5 June 2017

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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