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All reviewsclose to the train stationswimming poolnice poolearly trainnight trainbooked this hotelshort stayclean hoteltaxigaredhconvenienceguide
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Reviewed 17 October 2011

It stank! We arrived very late (about 1:30am) and were shown to an older room that had not be refurbished. There was a strong, unpleasant odour in the room, the security guard who had helped us with our bags agreed that there was a bad smell and called reception to explain. We were shown to one of the newly updated rooms which was lovely and comfortable flat screen tv, new bathroom etc. -- no smell -- until early the next morning the same strong stale water smell began to come into the room, through the air conditioning perhaps.

In all, a rather unpleasant and dissapointing experience, especially considering this was the most expensive hotel of our almost 3 weeks in Morocco. We were excited about a little modest luxury but the pong made it impossible to enjoy.

  • Stayed: October 2011
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Thank NicoandEmma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Manager at Hotel Ibis Fes, responded to this reviewResponded 9 February 2017
Google Translation

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Fes.
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2011

The hotel has a good 3/4 star standard with clean rooms and well furnished rooms.
The hotel is centrally located right next to the train station which is very convenient if arriving by bus or train. It is quite a walking distance 8ca. 30 minutes) from the old town which means that you either have to be good on foot or take a taxi.
Staff was friendly and spoke French and rudimentary English.
There is ample private parking right in front of the hotel, although the attendant expects a tip at the end of your stay.

  • Stayed: March 2011, travelled solo
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Thank Cyprusguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Manager at Hotel Ibis Fes, responded to this reviewResponded 14 July 2018
Google Translation

Nous vous remercions pour vos commentaires suite à votre séjour à ibis Fes.
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2011

  • Stayed: October 2011, travelled with friends
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 September 2011

  • Stayed: September 2011, travelled as a couple
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 August 2011

the location was very good and also the price the rooms were nice and clean, people were nice it was really good. the gardens and the pools were good too. it was really good for me I felt not shortcomings in the the hotel

  • Stayed: August 2011, travelled solo
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1  Thank Flyer302346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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