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“Good Tour Company but you need to re-check everything - daily”

Morocco Round Trips
Ranked #102 of 188 Outdoor Activities in Fes
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Owner description: Morocco Round Trips is a travel agency that organize private tours and day trips throughout Morocco. Formed by expert native guides that have a deep passion to work with tourist, with good knowledge of the areas and that are familiar with the customs and culture of our country. They want you to have the best travel experience in Morocco. We want you to have a memorable vacation. We more then ten
Reviewed 6 April 2018

We did a trip recently with Morocco Round Trips for a week in Morocco,, starting and finishing in Marrakesh and going via Casablanca, Rabat, The Blue City (Chefchaouen) Fes, Merzouga and Dades Valley before returning.

All in all it was an intense week of travelling but that is what we do and we are used to it. We have been travelling for 20 years now and have seen a lot and been to Africa on several occasions so we are not new to this game.

Overall the tour company was good and the driver (Alin) was excellent and the guide - Ibrahim - was good also but lacked certain skills or requirements based on other tours that we have done in the past.

First day they were late to collect us - we had to call them after waiting for 40 minuntes outside the airport and eventually we got collected. They were late again later on that day when we were meeting them and when we went to the first accommodation we had booked a twin and triple room -. The trip did not have 3 beds but a cot bed was brought in when we were out doing a tour so it was ok. However we asked Ibrahim to make sure all the other accommodations knew we were looking for a twin and triple for the rest of the trip - we did ask for it specifically when booking via email.

We got to Rabat and one of the triple bed was a couch that was too short for one of the travlelers and in Fes they only has a double bed and not a triple. You can read about that review under the Fes Riad - suffice it to say that we were not happy that it seemed to keep happening again and again . After Fes though it did stop happening and we were in the proper rooms from there on out.

We had some long days now and every city uses its own tour guide when you arrive so that was something unusual as we generally have a guide taking us around and guide in the specific areas.

I would give them 3.5 stars if they had it in the rating but i feel that there was a lot of messing around for the first few days of the trip. All in all though - if you are willing to put in some additional emails and contact with the company - you will have a good time in Morocco.

Thank johnson769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brahim A, General Manager at Morocco Round Trips, responded to this reviewResponded 9 April 2018

Thank you for your rating of Morocco Round Trips.

We understand that the booking in Fes was not as it suppose to be. Therefore we gave you this night for free by giving your money back. We are happy to hear that after this you did enjoy the tour and our lovely country.

Morocco Round Trips organises tours with 1 guide/driver and guides that are local to the area. Local guides have expert knowledge and know the city or area the best. This way we try to give you the best experience.

We take you feedback very serious and hope we can show you the improvements in the furture.

With best regards


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"abraham"
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"camp"
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2 - 6 of 16 reviews

Reviewed 8 January 2018 via mobile

We did a 3 days trip from Marrakech to the mountains and the desert... the only regret I have is that it was too short, I wish we had more time to travel with our amazing guide Mohamed! Perfect service and organization by Abraham! I hope to come back soon to Morocco to spend at least one week traveling with Morocco Round Trips!!!

Thank lisa a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2017

Travelbird... a great service with great plan and escort
from Marrakech to the west, and than north till Fes.
a week to remember.

Thank 174eyalg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2017 via mobile

I've had a great trip! Abraham is a wonderfull guide. He teached me how to sandboard in the dunes. Made some great pictures with my camera for me. He really needs to work for national geographic :)
He told a lot of stories about the camels, Morocco, tourists. He made my holiday unforgetable.

Thank LauraV5940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brahim A, Manager at Morocco Round Trips, responded to this reviewResponded 15 November 2017

Thank you so much for shared with us your experience and taking time to write a review with Morocco Round Trips.
We are delighted that you enjoy your holiday and our services.

Best regards

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Reviewed 31 October 2017

A must do for all the wonderlusts out there especially since these amazing people from Morrocco Round Trips put so much effort into making your experience unforgettable! Not only they are extremely professional but very friendly as well! We've learned so much from them about the local culture, life experiences and of course camels! We had a lot of fun, always felt safe and can honestly say it was one of the most rewarding experiences!

No doubt, check them out!

Thank Antonia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brahim A, Manager at Morocco Round Trips, responded to this reviewResponded 15 November 2017

Thank you so much for this nice review and for choosing Morocco Round Trips.
We are so happy you have enjoyed your trips and share this nice experience with us.
Thank you for using our services and see you next time.

Best regards.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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